4raBet Casino - La cuenta del jugador está bloqueada debido a problemas de verificación.

4rabet Application!

Subject: Account Verification Issue and account block please unblock my account

Dear Sir,

I am writing to seek your assistance regarding an issue with my account on 4rabet. 

I am from India and i have been playing on your platform for some time.

On January 13, 2025, I was fortunate to win ₹634,576 in aviatrix crash game.

I have played previously, experiencing both wins and losses.

I understand that the maximum withdrawal limit is set at ₹100,000. 

When I submitted a withdrawal request for ₹100,000, it was declined due to profile verification requirements. 

Then i proceeded with the verification process, starting with a selfie, followed by entering my Aadhaar card number and filled OTP (one time password).

However, I encountered an error message stating, "You already have another account," even though I only have one account associated with my phone number.

I am aware that creating multiple accounts with the same number is not permitted, and any attempt to do so would trigger a security alert indicating that the user is already registered. Therefore, I believe there may be a misunderstanding, as I have only one account, which has now been blocked.

I kindly request your assistance in unblocking my account. I have played honestly without any form of cheating and i am willing to provide all necessary documents for verification purposes. 

My game email ID is: vish******3@gmail.com

My phone number is: +91 8******478

My adhar card 92*******548

My pan card - BG******0R

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Vishal C********

For your reference, I have attached screen recording as a proff . Please my verfication can approve and unblock my account. Because i have only one account and 2 account for 1 number is not possible so please unblock my account

Dear Vishkazam,

Thank you very much for submitting your complaint. I’m sorry to hear about the issues you’ve encountered with your account on 4raBet, particularly after winning such a significant amount.

To better understand the situation and assist you effectively, could you please clarify or provide the following details?

• Have you received any specific response from 4raBet explaining why your account has been blocked or detailing their findings regarding the alleged multiple accounts?
• Were there any prior verification attempts or account-related issues before this incident?
• Could you confirm whether you have ever used the same Aadhaar card, phone number, or email address with any other 4rabet accounts in the past?

Please forward any communication you’ve had with the casino regarding this issue to petronela.k@casino.guru, including the screen recording you mentioned, as it might help us better understand the situation.

Your cooperation is essential for us to proceed with the case and work towards resolving the issue. Without the necessary details and input from you, we won’t be able to move forward effectively.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

Dear Vishkazam,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that we must reject this particular case due to the lack of response from the player to our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.