Ares Casino - El retiro del jugador se ha retrasado.

Please how can I submit a lawyer against Ares Casino 2 months I am waiting for my money. I really need a lawyer who could possibly help me

Bitte wie kann ich ein Anwalt reichen gegen Ares Casino 2 Monaten warte ich auf mein geld. Ich brauche echt Anwalt könte jemanden mir helfen Eventuell

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside your account without being processed? Have you been given any explanation of what caused the delay? Was your account successfully verified already?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Vesela,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

We’ve reopened this complaint as per the player’s request. We would like to give this case one more chance to get resolved and help both involved parties to reach a satisfactory conclusion.

Additional comments from the player:

"How are you rejecting me. I need assistance away from my money. Ares Casino 3 months not paying out my money?

Kind regards"

Additional comments from the player:

"Wie ablehnen Sie mir. Ich brauche Unterstützung weg meine geld. Ares Casino 3 Monate auszahlen mein geld nicht?

MfG"

Dear Vesela,

Could you please advise if your account has been successfully verified in the past? Thank you.

Additional comments from the player:

"I have explained everything to you please help me to find a lawyer as I want my money from Ares Casino immediately"

Additional comments from the player:

"Habe euch alles geschildert bitte helfen Sie mir eine anwalt zu finden da ich wolte mein geld sofort von Ares Casino"

Could you please advise if your account has been successfully verified in the past? 

Dear Vesela,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.