PrincipalCasinos onlineReseña de Casinozer
Reseña de Casinozer
No acepta jugadores de Ohio
Bono sin depósito:
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  • Neteller
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  • PaySafeCard
  • Payz (ecoPayz)
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Límites de reintegro
 por mes
10.000 $
 a la semana
2.500 $
 al día
1.500 $
Altacore N.V.
2021
> 5.000.000 $
  • Curaçao (Curaçao Gaming Control Board)
Información generalBonosReseñas de usuarios29Índice de seguridadOpinión33Métodos de pago49
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Reseña de Casinozer

Hemos analizado minuciosamente Casinozer y le hemos dado un índice seguridad alto, lo que significa que es un casino excelente. En nuestra reseña, hemos tenido en cuenta las quejas de los jugadores, los ingresos estimados, la licencia, la autenticidad de los juegos, la calidad del servicio de atención al cliente, los términos y condiciones, los límites de ganancia y de reintegro, y otros factores. Como Casinozer está relacionado con otros casinos online que aparecen a continuación, su valoración también se ve influida por la de estos. Lee la reseña y las opiniones que encontrarás a continuación y descubre si este casino es seguro y confiable.

Según la investigación y los cálculos que hemos realizado, Casinozer es uno de los casinos online más grandes, con un número de jugadores y unos ingresos enormes. Los ingresos del casino son un factor importante ya que los casinos más grandes no deberían tener problemas para hacer frente a premios cuantiosos, mientras que los más pequeños podrían tener dificultades si te embolsas un premio muy grande.

Hemos encontrado una queja relevante sobre este casino. Debido a esta queja, le hemos dado 325 puntos negros a este casino. Encontrarás más información sobre la queja y los puntos negros en la sección «Índice de seguridad» de esta reseña.

Advertencia: hay algunas secciones en los Términos y condiciones de Casinozer que consideramos injustas para los jugadores. Debido a esto, te recomendamos que busques un casino con reglas justas o que, al menos, tengas muy en cuenta los Términos y condiciones del casino si decides jugar en él.

Basándonos en toda la información de esta reseña, podemos afirmar sin temor a equivocarnos que Casinozer es un casino online muy bueno. Puedes tener la certeza de que recibirás un buen trato y disfrutarás de una experiencia agradable si te decantas por él.

Bonos

Bono sin depósito:
No disponible
Bono de depósito:
No disponible

Métodos de pago

Métodos de pago
Mostrar todos (49)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Boleto Bancario
  • Neosurf
Límites de reintegro
 por mes
10.000 $
 a la semana
2.500 $
 al día
1.500 $

Juegos
Mostrar todos

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Ruleta
Blackjack
Apuestas
Video poker
Bingo
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Opciones de idioma

Sitio web en Inglés
Todos los idiomas (7)
Atención al cliente en Español
Todos los idiomas (6)
Chat en vivo en Español
Todos los idiomas (6)

Proveedor de juegos
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  • NetEnt
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CAPTURAS DE PANTALLA DE CASINO
casinozer_homepage_desktop
casinozer_game_gallery_desktop
casinozer_promotions_desktop
casinozer_homepage_mobile
casinozer_game_gallery_mobile
casinozer_promotions_mobile

Positivos

  • Depósitos y retiros en criptomonedas
  • Atención telefónica al cliente disponible
  • Servicio de atención al jugador con chat en vivo 24/7
  • Gran colección de juegos con crupier en vivo

Negativos

  • Opciones limitadas de juego responsable
  • No todos los términos y condiciones están traducidos a la opción de idioma proporcionada en el sitio web
  • No todos los métodos de pago están disponibles para todos los países

Datos interesantes

  • Casino internacional mediano
  • La compañía se enfoca tanto en casinos como en apuestas deportivas.
  • Límites de reintegro mensuales medios
Autor y garante: Burak Onder Última actualización: 06/08/2024 ¿Hay algún dato incorrecto o falta información? Avisadme
Bonos de Casinos

Bonos de Casinozer

Consulta todos los bonos que ofrece Casinozer, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Reseñas de usuarios (29)

Reseñas de los usuarios de Casinozer

Aquí podrás compartir tu experiencia de juego en Casinozer. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:
Mala

Reseñado por 29 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña

Casino Guru

Queremos que los jugadores entiendan las apuestas.

• hace 8 meses
Jugué ayer por primera vez en este casino, donde hice un depósito, hice algunos gastos y logré ganar un premio, sin embargo pedí que lo retiraran, lo cual aún está pendiente!!!!!! Intento comunicarme con atención al cliente y ni siquiera puedo hacer clic en esa opción. Ahora intenté ingresar al casino a través del sitio web, siempre me advierte que el sitio es peligroso, según mi experiencia siempre tenemos dudas de si realmente vamos a obtener nuestro dinero. Pero salió bien.
  • Respuesta rápida por correo electrónico.
  • Levantamiento MUY lento.
  • La atención al cliente no funciona.
• hace 9 meses
I give a very negative review on Casinozer.
Stay away from Casinozer. If you win you they will not pay you. They didn't pay my winnings of 500 euros without explaining the reason to me or the casino guru. I played cleanly without ever getting a bonus
I made 3 deposits which were happily accepted. But when I requested a withdrawal they did not pay me.
  • not paying winings
• hace 1 año
En primer lugar, me alegra saber que la gente de Casinozer echa un vistazo y responde a la gente. Bueno, dicho esto, me gustaría felicitarlo por la actitud de reducir el monto mínimo de retiro a través de pix, el método que viene ganando más espacio entre nosotros, los brasileños. Esto me hace feliz y me impulsa a escribir esta reseña ya que la última vez que usé el casino, el retiro mínimo era de 100 BRL y ahora se ha reducido a 50 BRL.
• hace 1 año
Habiendo hecho la verificación de la cuenta, y después de que me dijeron que los retiros se hacían en 24 a 48 horas, después de algunas pequeñas victorias, algunas decenas de euros, presenté el retiro y nunca se procesó, incluso después de 48 horas, y con el mi cuenta verificada. Hablar con soporte solo genera respuestas automáticas, y mi solicitud de retiro siempre fue con posibilidad de cancelación y nunca fue procesada. Fue frustrante esperar días y no poder retirar el monto. A veces lo cancelaba, jugaba y tenía curiosidad, siempre que lo hacía era un arras en cuanto a tiradas, fuera del proveedor que fuera, que desaparecían rápidamente. Creo que hay mejores opciones en el mercado que esta, y creo que los jugadores deberían evitar esta opción.
  • Retiros retrasados/inexistentes
  • Atención al cliente débil
  • Sesiones de juego sin ganancias de ningún tipo después de ganancias, independientemente del proveedor.
Casinozer
Dear Loki2023,

First of all, we’d like to thank you for your review. It is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go to step into the future.

Regarding your withdrawal request, on average it takes in between 1-2 working days for the responsible department to handle the withdrawal request, please be informed that the weekend days do not count towards this. After the withdrawal has been approved it depends on the payment method when the money will arrive. For some methods, this can take up to 5 working days.

After checking your account, we have noticed that your withdrawal requests have been cancelled by yourself.

Note that our customer support is available on the livechat from 10am till midnight everyday, and will always do its best to help you as much as it can. If you don’t have access to our livechat during the opening hours, you can still send us an email to support@casinozer.com. Your email will always get an answer within 24 hours.

Moreover, we are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefor, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Gaming is supposed to be a fun activity and you should never play above your means and only for fun. While it is possible to win you should never play any funds you are not comfortable with losing.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.
Kind regards,
Casinozer Team
• hace 1 año
Un casino que lleva tiempo conocer realmente. Tuve problemas al principio, pero después de resolverlos, es un casino divertido para jugar. El KYC fue un poco largo, pero una vez que lo haya hecho, los pagos no son un problema.
  • muy buena selección de tragamonedas
  • El pago es relativamente rápido y confiable.
  • El sitio web y las tragamonedas se cargan muy rápido.
  • KYC es un poco largo
• hace 1 año
WARNING:

CASINOZER IS A SCAM GAMBLING SITE

DONT REGISTER AND MAKE DEPOSIT TO CASINOZER INTENTION IS TO SCAM TO TAKE ALL YOUR MONNEY ANT THEIR WINNINGS. DONT FALL TO THIER TERM AND CONDITION WHICH IS UNFAIR, UNJUST INHUMANE. STAY AWAY WITH CASINOZER IS THE WROST SITE ITS A SCAM.



The worst casino I ever seen. Deposited over 3000 euros and after I WON 2000 euros. ITS TAKE MY REAL BALANCE THAT I DEPOSITED AND MY EARNNINGS TOO THEN BLOCKED MY ACCOUNT ME I PLAYED NORMALE.



  • SCAMMERS THE STEAL THE BALANCE OF CLIENTS
Casinozer
Dear Drizzydrake365,

First of all, thanks for your review. As a new casino, it is important to us to take in consideration your feedback.

We are sorry to hear that you had a bad experience with our website, however I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behavior does not fit such a casino.

Regarding your comment, we would love to precise some points :
After analyzing your account and your way of betting, we notice some unfair activities :
Indeed, as written in our T&C : 14.6. if we should close your account because of collusion, cheating, fraud, money laundering, other criminal activities or breaching of the Terms of Use, which damaged us or any other Third side, the balance of your account will be non-refundable and deemed to be forfeited.

In addition to that, We have noticed that your player activity violates the terms and conditions (13.4.2 / 13.4.3).
Indeed, you have used advantageous methods (non-exhaustive list: sports odds below 1.30 / betting on red and black roulette etc.) in order to achieve the x1 wager having previously taken advantage of our bonuses without wager.

Our great offers on Telegram are developed by us for our customers. This means that we have no interest in suspending them for our players.

When a player attempts to gain an unfair advantage at the casino, the casino will take action, including forfeiture of winnings and bonus funds.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
Casinozer Team
• hace 1 año
Dificultad en la autoexclusión, no responde y no acepta por derecho la solicitud de autoexclusión, siguen intentando enrollarse, lleva 3 días intentándolo y nada hasta ahora, mientras tanto ya puse más dinero y perdí como siempre en este sitio.
  • Dificultad de autoexclusión
  • Se necesita retiro, nunca llega
  • apoyo prolongado
  • retiro siempre pendiente
Casinozer
Dear Fapoker,

We take the chance to thank you for your feedback, which is crucial to improve our product and services as we go to step into the future.

Each closure on our site must be requested at the following address: accounts@casinozer.com. Once your closure request has been sent, it will be automatically processed within a maximum of 24 hours.

The protection of all our players is important to us, when it comes to closing an account, or protecting a player.

In order to close your account, we invite you to send us your request to: accounts@casinozer.com, specifying in the body of the email, the reason for the closure. We will then proceed to close the account.

Withdrawal requests are processed within a maximum of 48 hours. Once your withdrawal has been validated, an email informing you of this is sent. Depending on the method used, it may take some time to see the funds in your account.

Our support team is available by email or live chat, every day of the week from 10am to midnight. You can go to the main page of the site to open a live chat, or email us at support@casinozer.com if you are having problems with your account.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
The Casinozer Team
• hace 2 años
no me gusto este casino
Ni siquiera jugué la primera vez que deposité, la cantidad no fue acreditada
Sin embargo, después de aproximadamente 48 horas, se reembolsó la cuenta. Pero como salió mal, no lo jugué más.
Casinozer
Dear Valter,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear you are disappointed, however, please note that we do not usually experience missing deposits. In case this is encountered, in order to escalate the matter to our responsible department we ask the player to provide all the documents needed such as proof of payment or bank statement. Therefore, we urge you to contact us by email at support@casinozer.com or by live chat and our team will be more than happy to help you.

We apologize for the inconvenience and we wish you a good day!

Kind regards,
The Casinozer Team
• hace 2 años
A pesar de la restricción "bloqueada" para Alemania 🇩🇪 ¡Pude registrarme allí y también pasar el KYC y depositar! Cuando vi en los Términos y Condiciones que Alemania está bloqueada, ¡me quedó claro que este casino es un fraude y solo retira clientes!

Funciona como todos los casinos con licencia de Curaçao, simplemente nada y no un buen retorno de RTP. Los bonos solo pagan 5x 10x 15x.

Realmente recomiendo a todos que se mantengan alejados de los casinos con licencia de Curaçao. Sol Bitstarz Fairspin Superseven, etc., todos funcionan igual. También me sorprende que Bonanza de Big Time Gaming no se pueda jugar por 80 centavos. Los casinos de Curazao funcionan de manera muy diferente y las máquinas tragamonedas son mucho peores que los casinos con licencia de Malta.

¡Tenga cuidado con los casinos de Curazao!

Casinozer
Dear Slizzy,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We kindly inform you that as stated in our terms and conditions 2.6, it is the sole player's responsibility to make sure t he/she is not in breach of any legislation or gambling regulation in force in his jurisdiction;
We are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefore, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We are a serious casino that takes care of their customers, if you need any more clarifications you can check our website where all information regarding the licence and our casino is reported.

We hope we have informed you sufficiently and we wish you a good day!

Kind regards,
The Casinozer Team
• hace 2 años
Deposité allí y mi depósito se ingresó como dinero de bonificación a pesar de que no quería una bonificación. Entonces me puse en contacto con el servicio de atención al cliente para cancelarlo. Luego me informaron groseramente que tenía que jugar este bono con amabilidad o que mi saldo completo simplemente sería cancelado. En principio, quemé el dinero, aunque eso hubiera tenido aún más sentido, ya que un poco de calor vendría bien con los costos actuales de calefacción.
  • El servicio al cliente es extremadamente grosero y no está dispuesto a ayudar.
  • Comportamiento fraudulento por parte de los operadores de casinos. No hay otra manera de describir el proceso.
Casinozer
Dear Debonaire,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear you are disappointed, however, we have checked your account further and as you have registered with an affiliate you have a particular bonus with wager that after activation done by you, it can’t be cancelled unless it expires. As explained from the support team, if we had canceled the bonus, your bonus balance will be removed, not your real balance unless you played it already. Therefore, we urge you to contact us if you wish to have more information regarding the matter.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,

The Casinozer Team
• hace 2 años
I like the game selection so there's something for everyone. Easy deposit methods and cryptocurrency have obviously made it even easier. And you can always be sure you will get paid when you make a withdrawal and it usually does not take long time to get the money from the casino site on your bank account.
• hace 2 años
The worst casino I ever seen. Deposited over 1000 euros and after all I withdraw 350 euros. 50 days after they say that transfer me the money and my bank can’t find anything. STAY AWAY from this casino.
  • They don’t payout.
Casinozer
Dear Armagedwnn,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear that you experienced troubles on our website, however, as already explained we have initiated a funds call and you will need to check with your bank. Also, we kindly ask you to wait as Casinoguru is still reviewing the case.

We apologise for the inconvenience caused and kindly ask you to contact us and we will be happy to help you via live chat which is open from 10:00 to 00:00.

Kind regards,
The Casinozer Team
• hace 2 años
¡Uno de los peores casinos de la historia! ¡No encontrarás una buena calificación en la red! ¡Al menos de los jugadores! ¡La reputación de Casino Guru ya no debe tomarse en serio! ¡Los peores casinos (reseñas de usuarios) obtienen una buena reputación gracias a esta plataforma! Todo muy dudoso y cuestionable.

Actualizado 24/05/2022
¡El casino todavía se niega a cerrar la cuenta a pesar de las múltiples solicitudes! CasinoGuru todavía se niega a establecer una mala reputación a pesar de las muchas quejas y malas críticas.

Actualizado 31/08/2022
¡La cuenta sigue abierta! Solicité innumerables veces y me quejé aquí, ¡pero el casino siempre inventa una excusa! ¡Pero cualquiera que actúe ilegalmente en el mercado austriaco no se preocupa por las leyes y no importa una o dos violaciones adicionales!

Actualizado 18/09/2022
Como este casino está abrumado con malas críticas y ofrece una excusa para todo, ¡otra actualización! A pesar de que me preguntaron por el motivo del cierre, ¡mi cuenta sigue abierta! ¡Pude volver a hacer depósitos múltiples hoy! ¡Ahora he solicitado información de acuerdo con el Artículo 15 del Reglamento General de Protección de Datos (GDPR)! ¡Esto luego se envía al abogado y a la compañía de seguros de gastos legales con una descripción de los hechos! Los mantendré informados de los pasos legales!
  • Bono no acreditado
  • Soporte no disponible
  • Casino se niega a cerrar
  • Muchos giros gratis con 0 euros
Casinozer
Dear Ares1981,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

All the reviews you see on our CasinoGuru page or Trustpilot page are made by real players which write their genuine opinion about Casinozer. We have absolutely no interest in putting fake reviews online.

We are sorry to hear that you have not managed to close your account. Please note that if you send an email to the responsible department (Accounts@casinozer.com) you’ll have an answer within 24 hours regarding the closure of your account. You would need to send the email with the email address linked to your casinozer account. This could be the reason of the non-closure of your account.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
Quería pagar 350 € con 20 € pero el pago no se confirmó, así que jugué cancelado, luego quise pagar 250 € nuevamente no confirmado nuevamente cancelado ahora Todavía no estoy confirmado cuando se pagaron 150 €. Quería cerrar mi cuenta hasta que se confirme el pago en el chat en vivo escrito 5 minutos de ida y vuelta, entonces debería enviar un correo electrónico, ¿por qué no escribirlo de inmediato e intentar atraerme más durante 5 minutos? Entonces, envíe un correo electrónico después de un día con la respuesta si quiero cerrar mi cuenta. Debo confirmar esto. Ya escribí en el primer correo electrónico. Cerrar cuenta. ¿Por qué debería confirmar esto nuevamente? Para mí es absolutamente dudoso de un pago de 350 € a 150 € porque el pago no está confirmado aquí.
  • Buena selección de juegos
  • No hay juegos de juegos pragmáticos y relajados.
  • Método de pago dudoso
  • Juego responsable sin herramientas
• hace 2 años
¡Qué pena que no puedas dar menos estrellas! Visualmente un gran casino con una buena selección de juegos…
Desafortunadamente, si intenta pagar algo y la cuenta "es desactivada por un administrador", no sirve de nada para los correos electrónicos enviados a la dirección especificada, no obtiene una respuesta y el chat en vivo no puede ayudar en todos
Claramente solo puedo desaconsejar jugar allí.
  • Gran óptica
  • Mal servicio
  • Beneficio no pagado sin motivo
  • apoyo inepto
Casinozer
Dear DerKannNixx,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear that you had trouble with your withdrawal, however, we are sure that there is a logical explanation as to why your request was denied and your account was deactivated. Therefore, we urge you to contact us by email at support@casinozer.com and we will be more than happy to clarify the situation. Please specify the topic on the object of the email so we will be able to follow up on your case.

We hope to have informed you sufficiently and we wish you a good day!

Kind regards,
The Casinozer Team
• hace 2 años
Al principio gané algo. A partir de ahí todo fue cuesta abajo. Deposité tanto aquí que no gané ni un centavo. RTP es extremadamente malo. Sospecho que hay manipulación allí. Lástima que deposité demasiado allí. Nunca más
  • diseño genial
  • Muchos juegos
  • RTP extremadamente malo
  • Muy poco o ningún pago
Casinozer
Dear Sistina,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future.

We are sorry to hear that you experienced an issue with our casino, however, please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
The Casinozer Team
• hace 2 años
Not worth the tip of a horn
Hundreds of Euros spent not even a prize in conditions the most he gave was a few euros and shit this casino
Casinozer
Dear Jocama74,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear you have been unlucky at our casino. Please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
Lo siento solo tengo que dar 1 estrella.
Depositó más de € 200 y jugó varios juegos. Giros gratis ninguna indicación de que el bono se activa ninguna indicación. No sé si puedes ganar algo en este casino, pero no lo creo.
  • Muchos juegos
  • apuestas Deportivas
  • Casi ningún beneficio posible
  • Apoyo 0-8-15
  • Respuestas extremadamente largas
  • La suspensión del juego está tardando demasiado
Casinozer
Dear Foni8900,

First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

If you have won the bet fairly than we will pay out the winnings. We have absolutely no interest in ‘stealing’ money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

We always do our best to provide you with a response within 24 hours by email. A great support team is also available on our live chat every day from 10am to midnight.

We hope to have informed you sufficiently and we wish you a great day!

Kind regards,

The Casinozer Team
• hace 2 años
¡Bad Casino, límite de retiro de 500 euros por día! ¿Estamos bromeando? ¡Pago de tragamonedas absolutamente errático, giros infinitos sin pagar una combinación! No estar en posesión de la licencia ADM.... apuestas deportivas limitadas e imposibilidad de desarrollar sistemas. Absolutamente mala experiencia
Casinozer
Dear pier19753110,

First of all, we'd like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future.

We are sorry to hear you had a bad experience on the website. On the creation of your account your limits will be: 1 500€ per day / 2 500€ per week and 10 000€ per month.

You can withdraw up to 50 000€ per month & 3 000€ per day, by upgrading your levels when you play on your account! More information can be found on our VIP page from the following link: https://casinozer.com/en/vip.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Please also note that Casinozer.com is operated with a Curaçao license you can find more information if needed on the bottom of the Website.

Kind regards,

The Casinozer Team
• hace 2 años
Still don't understand the hate so far, I can imagine it's true some had bad experience but for now I still feel like Casinozer is one of the best casino out there.

Their website really stand out and it's so good to have something different for once. I haven't yet used their coin system for the VIP but seems like a good idea, let's see on the long run.

About the complains on the support, I guess I was lucky to get a native, but I can imagine for some languages it's possible to have issues.

Just a bit disappointed by the lack of bonuses right now, even if it's better than scammy massive ones.
  • Damn good design
  • Loads of mini-games
  • Betting possibilities
  • Shy bonuses right now
Casinozer
Dear TheBaum,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are very pleased to hear that you had a good experience on our website. When it comes to our offers, our marketing team is always working on providing the best offers possible.

We would like to inform you that we have a Telegram channel with regular offers that you can join via the following link: https://t.me/casinozer.

In addition, all our players are now rewarded weekly with Freespins and Cashback, more information about this can be found here: https://casinozer.com/en/vip.

We are also offering 2000,- euro every weekend to our players on our amazing Aviator game. We hope you will be one of the lucky winners!

Thank you for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
Casino looks ok but after that all is ruined on this casino. Support dont understand english, they use translate and look like support talk france origin. Absolutelly impossible get any help.
One of rare casino who dont offer any responsibility player options. I ask by email if they can add manually, but no. They say i can ask it from my bank. Lol. Most helpless support i ever see.
Deposit few times, lost quickly all, dont know if they pay winning at all.
  • Looks avarage casino
  • Helpless support
  • No deposit limit option
  • No english support
Casinozer
Dear Jamethai888

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that Casinozer will always do it's best to find you an agent in your native language. It may happen that there is no native speaker available. In this case, an agent will offer to help you with a translator.

We always provide our best in terms of Responsible gaming. If you want your account to be closed, you only need to send us an email at accounts@casinozer.com. The relevant department will get back to you as soon as possible, with a maximum delay of 24 hours.

I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
¡¡No se pone peor!!

¡El soporte no quiere o no puede entender nada de lo que quieres!
Tampoco cierran Acc, llevo dias esperando
  • ¡No hay nada más que puramente garnix que decir sobre este casino!
  • Todo y lo digo en serio! ¡NUNCA jugué en un casino tan malo! ¡MANOS FUERA!
Casinozer
Dear Fabi84,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that you have not managed to close your account. Please note that if you send an email to the responsible department (Accounts@casinozer.com) you’ll have an answer within 24 hours regarding the closure of your account. You would need to send the email with the email address linked to your casinozer account. This could be the reason of the non-closure of your account.

Please note that we are always doing our utmost best to find you a Support Agent in your native language, however on very rare occasions it can happen that you will be assisted by an Agent who uses a Translator tool. Our sincere apologies for any inconvenience caused.

We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week!

Thank you for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
Recibo un correo electrónico con un bono sin depósito de 20 euros, luego me registro y en el chat dice que este bono ya no está disponible
  • Anuncios con "bono sin depósito" por correo que ni siquiera existe
Casinozer
Dear BurnBurn23,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to collect feedback from our players, as we look to develop and improve our products and services in the future.

At Casinozer, we have offers that allow you to receive freespins once your account is fully verified. This may be the issue with your account, so please check if your verification has been completed.

Our other welcome offers are linked to a minor deposit. If you have received an email offering you 20,- euro, we advise you to read the full terms and conditions and if you have any doubts please contacts us by live chat which is open everyday of the week from 10:00 - 00:00.

Thank you for your review and have a nice day.

Kind regards,

The Casinozer team
• hace 2 años
No es un buen lío. Pagos del 0,5 por ciento. Come dinero nada más. Bonos bajos. Reseñas. Negativo
Casinozer
Dear Jonni,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that these fees are taken by the payment providers and not by us. If you contact our live chat which is available every day of the week from 10:00 - 00:00 they will be able to refund your deposit fees for you.

When it comes to our offers, our marketing team is always working on providing the best offers possible. All our great players can join our Telegram channel where offers are published everydays. We also do giveaways, races, exclusives offers and more!

I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
The Casino at the first time looks pretty good, but after playing a bit you can see its bad sides. Glitchy design, no 24/7 customer support, slow cashout.
But it has different providers and games.
  • Variety of providers
  • No 24/7 support
  • Slow cashout
Casinozer
Dear Luisaa,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that the website design did not meet your expectations. This is the first version of our website and will be modified over the next month based on the feedback we have received.

In terms of withdrawal, we inform you that all requests made by our players are processed very quickly, within 48 hours maximum. Once validated, if you have used fast methods, you will receive it on your accounts within a few hours.

Regarding our customer support, we are available 7 days a week from 10:00 – 00:00. If you need to reach our support department outside of these hours, you can send an email to support@casinozer.com and you will always get a response within 24 hours.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
Manténgase alejado de este casino. Bono de gran apostador utilizado. La pantalla de apuestas no se actualiza. El soporte señaló esto varias veces, pero no se corrigió nada.
Borrar logaritmo para ver las ranuras.
  • Las tragamonedas funcionan perfectamente
  • Chat solo disponible en ciertos idiomas
  • Ninguna acción del casino en caso de problemas graves
Casinozer
Dear gamblejoe52,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

Please note that this offer was added to your account through the affiliate link you used when you registered. You have therefore received a wagering bonus.

When you accept such a casino bonus, it is clearly stated that it is a permanent bonus, meaning that once you start playing with it, you cannot cancel it. Once the wager is activated, you can track your progress through the following link: https://casinozer.com/en/page/bonus-terms.

All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins.

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
• hace 2 años
the website is FAKE/SCAM. they don't give your money back if you want to withdraw. I've BEEN WAITING 2 WEEKS TO GET MY MONEY BACK; THYE JUST BOUNCE THEM BACK INTO MY CASINO ACCOUNT OR THEY KEEP APPOLOGISING SAYIN THAT THE TRANSFER WILL PE PROCESSED IN THE NEXT 2 DAYS.
Casinozer
Dear dumycs,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We are sorry to hear that you had a bad experience with our website, however I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino.

We don't see any reason why this would have been miscommunicated to you on numerous occasions. Could you send an email to support@casinozer.com with the subject 'Casino Guru review follow up'? This way the email will be directed to us and I will see what the issue exactly is.

Thank you for your review and have a nice day!

Kind regards,

The Casinozer team
• hace 2 años
¡Muy mal para un casino si no hay chat!
SE OFRECEN JUEGOS DE PLAYTECH; PERO NO PUEDES JUGAR A ESTO: ¡PUBLICIDAD TAN MAL! Solo deposité porque me ofrecieron Playtech y, por supuesto, perdí el bono, desafortunadamente no Playtech, eso es dudoso.
  • La bonificación llega de inmediato
  • Publicidad dudosa con el software de Playtech
Casinozer
Dear Spandauer44,

First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.

We would like to inform you that our site has been offering a live chat since its opening. Our live chat is available every day of the week, from 10:00 – 00:00. I invite you to access it from the main page at the bottom right. You can also send us an email at support@casinozer.com and one of our agents will respond within 24 hours.

Also, after reading your comment, we checked if we could find any problem with the provider "PlayTech". No problem was found by our concerned department. We suggest you contact us directly via Live chat or email, and one of our great agents will help you access this remarkable provider!

Thank you once again for your review and have a great day.

Kind regards,

The Casinozer team
Índice de seguridad

Explicación del índice de seguridad de Casinozer

Echa un vistazo a la explicación de los factores que tenemos en cuenta a la hora de calcular el índice de seguridad de Casinozer. El índice de seguridad es la principal valoración que utilizamos para describir la fiabilidad, la imparcialidad y la calidad de todos los casinos online de nuestra base de datos.

Índice seguridad:Alto8.9/10
Casino muy grande, según nuestra investigación y cálculos
Consideramos que las Condiciones de Uso del casino son algo injustas
No aparece en ninguna lista negra de casinos relevante
No ha recibido reclamaciones de jugadores o, si las ha recibido, son por un valor muy bajo en comparación con el tamaño del casino
También hemos tenido en cuenta otros factores que han tenido un ligero impacto negativo en el índice de seguridad del casino
El índice de seguridad de este casino se ha calculado a partir de nuestro análisis y de los datos recopilados por nuestro equipo de reseñas de casinos. Más información sobre nuestra metodología para elaborar reseñas

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Términos y condiciones injustas

  • Este casino prohíbe ciertas estrategias o patrones de apuesta (incluso cuando juegas con un bono), pero no tenemos constancia de que haya aplicado esta regla contra los jugadores.

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