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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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I am glad to hear you received your deposits in the end, alexsau! Thank you f... hace 2 años
Awesome news, Ralph! As the complaint has been successfully resolved, we will... hace 2 años
Rusalka, I am sorry, but we have zero tolerance against faking documents and ... hace 2 años
Dear Mattyc, We are closing the complaint as rejected due to the reasons alre... hace 2 años
Thank you Mackoyone for using the Casino Guru complaint resolution center. We... hace 2 años
Unfortunately, we’re closing this case because the player hasn’t responded to... hace 2 años
We've received additional comments from Moneymaker413:"Tomas, I wanted to let... hace 2 años
I am glad to hear you received your winnings, Toper! Thank you for letting us... hace 2 años
Hello all,We are closing this complaint as we haven't heard from the player a... hace 2 años
Even if we’ve assumed that the issue has been resolved, without confirmation ... hace 2 años
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