Europa Casino - El jugador tiene problemas para retirar sus fondos.

I have been requesting my refund to my Banco de Credito del Peru bank account. I put my correct address information and everything they asked me for and on two occasions they tell me that my deposit has already been processed and I have to wait 6 days for it to be reflected in my account. bank in which I have this issue for more than 15 days and they never give me a good explanation all my money the 400 dollars was returned to the casino account now they ask me to make a deposit to be able to request a withdrawal again.

In a nutshell this EUROPA CASINO IS A SCAM

Vengo solicitando mi reintegro a mi cuenta bancaria Banco de Crédito del Peru puse mis datos correctos direccion y todo lo que me pidieron y en dos ocasiones me dicen que mi deposito ya fue precesado y tengo que esperar 6 dias que se vea reflejado en mi cuenta de banco en la cual llevo este tema mas de 15 dias y nunca me dan una buena explicacion todo mi dinero los 400 dolares se regresaron a la cuenta del casino ahora estos me piden que haga un deposito para poder nuevamente solicitar un retiro.

En pocas palabras este EUROPA CASINO ES UNA ESTAFA

Dear Cesar Jhonatan,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your funds? Are those funds winnings, or you're trying to get a refund of your deposited money?

Please understand, without verifying your account, you won’t be entitled to any withdrawals.

However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Cesar Jhonatan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

The casino is a scam I put everything they asked me to deposit my winnings and they never gave me a coherent answer why my withdrawal returned to the casino platform account I put all the detailed information for my deposit I put the Swift code on name the bank everything and it always goes wrong in their messages they send.

THIS EUROPE CASINO IS A SCAM NOTHING ELSE

El casino es una estafa puse todo lo que me pedían para que me depositen mis ganancias y nunca me daban una respuesta coherente el porqué mi retiro regresaba a la cuanta de la plataforma del casino puse toda la información detallada para mi depósito puse el código Swift el nombre el banco todo y siempre sale mal en sus mensajes que envían.

Este CASINO EUROPA ES UNA ESTAFA ESTAFA NADA MAS

Are those funds winnings, or you're trying to get a refund of your deposited money, please?

THIS CASINO IS A SCAM NOTHING MORE SCAM THANK YOU they are good to ask you to deposit there if it is fast but to WITHDRAW THEY PUT A LOT OF EXCUSES AND THAT IS A SCAM AND BANK TRANSFERS ARE IN 48 hours nothing more than 15 days

ES ESTAFA ESTE CASINO NADA MÁS ESTAFA GRACIAS son buenos para pedir que deposites ahí si es rápido pero para RETIRAR TE PONEN UN MONTÓN DE ESCUSAS Y ESO ES ESTAFA Y LAS TRANDERENFIAS BANCARIAS SON EN 48 horas nadas más no más de 15 días

I'm not sure if I understood correctly. Is your requested withdrawal pending for the last 15 days without any reasoning? Was your account successfully verified already?

YOUR CASINO EUROPE CASINO IS SCAM CORRECT I DON'T WANT TO KNOW MORE ABOUT THIS SCAM CASINO

SU CASINO EUROPA CASINO ES ESTAFA CORRECTO NO QUIERO SABER MAS DE ESTE CASINO ESTAFADOR

I’m sure you understand that I don’t work for Europa Casino, but as one of the Casino.Guru independent employees and professionals I’m trying to help you to resolve your problem. 

Dear Cesar Jhonatan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

THIS CASINO IS A SCAM I HAVE NOTHING ELSE TO SAY THEY PUT OBSTACLES TO MAKE WITHDRAWALS OF WINNINGS PURE SCAM

ESTE CASINO ES ESTAFA NADA MAS TENGO QUE DECIR PONEN TRABAS PARA HACER RETIROS DE LAS GANACIAS PURA ESTAFA

I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint as until this day we haven't learned what has happened and the player refuses to cooperate.

Thank you for your understanding.