hace 3 semanas
What about something positive to add? 🙂 For instance, how often have you been able to withdraw, and how quickly does the casino handle requests?
Tema general sobre 1win Casino (página 32)
hace 3 semanas
1win in my opinion is an incompetent bookie, I registered on your platform, deposited and started playing games, no verification of sorts of requested, on the day I win and I place a withdrawal, you hold my withdrawal in pending for days, I have to chat support and then I’m told that I have to verify my account identity, no problem, I provide all the needed documents for verification, it takes the security team over 14 days to complete verification and then they finally conclude and declare my verification successful, and my withdrawal is processed, shortly after, barely over a month, I attempt to withdraw again on a random day and I’m placed under verification again, that’s absolute rubbish, I do not hesitate to send anything required, because I’m not doing anything fraudulent, I am not bothered, I continue staking and winning and loosing also, on my account under verification, it takes them over 25 days while I’m on verification for the second time, and then I try to login on a random morning and I’m told my account has been blocked, I chat support and they refer me to the security team via mail, I talk to them and all I’m told is I violated clause 9.7 . No evidence is shown to me, absolutely nothing because in truth I did nothing to warrant that, that is fraudulent on their part.
hace 3 semanas
I understand that often players would like to hear a clear reason why an account is blocked, but I also know from experience that casinos do not provide such evidence to players because it could backfire on them.
Anyway, from what you write it seems to me that you bet only on sports, is that true or did you also play slots in this case? That's pretty important in the whole case.
On the other hand, I understand that once you pass verification, sometimes it is possible that casinos will ask for additional verification, but it is hard to say on what basis you didn't pass it the second time. We'll see how the complaint develops and if we find out more, but it will also be important if you just bet on sports or not, because we don't deal with this area and since we don't have any experts in it, we can't help you.
But I won't get ahead of myself and I hope it can be sorted out somehow.
hace 3 semanas
Hello, good day Jaro, my bets on slots is very minimal, I played aviator and others a few times because I do not know how to predict that so well, I play mostly sports, please I’m begging y’all Casino Guru is my last resort for help, do not abandon my case, I’ll lose all my money in my account without a fighting chance.
hace 3 semanas
If you uploaded your balance using also aviator games then it shouldn't happen. It would be worse if the whole balance came from sports betting, then I would be afraid it would be closed. But you're dealing with everything in a complaint, so hopefully we'll be able to help you. However, I certainly don't want to make any promises. 😕
hace 3 semanas
Hello Jaro, I hope you’re having a good day, thank you for all you’re doing to help my case, please do not abandon it, I will lose too much money in my account, I want 1win to be invited to this case, I’m contesting their decision.
hace 3 semanas
Please how do I know the progress of my complaint? I want 1win to be invited to this conversation, those guys are trying to take my money unfairly from me
hace 3 semanas
I see that Nick also wrote basically the same thing that if it's about sports betting we won't be able to help.
But I have some pages where you could get help and I'll try to share them with you so that you can file a complaint there as well.
You can find them here:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
The process or progress of the complaint will probably not be that important in this case but nevertheless if in the future you would also enter one in this guide you will find everything you need.
Fingers crossed.🤞
hace 2 semanas
Empecé a jugar en este sitio por recomendación de un amigo. No entiendo mucho de casinos, pero en mi opinión, 1win es un buen sitio. Me gustan los juegos y el hecho de que puedo retirar el dinero rápidamente.
hace 2 semanas
Hola abrí una cuenta en 1win y ahora quiero retirar y no me deja me rechaza todos los retiros, dicen que mi cuenta no tiene problema pero no puedo retirar
hace 2 semanas
Empecé a jugar en este sitio por recomendación de un amigo. No entiendo mucho de casinos, pero en mi opinión, 1win es un buen sitio. Me gustan los juegos y el hecho de que puedo retirar el dinero rápidamente.
hace 2 semanas
Hello, how long does it take for your money to arrive? What payment method do you use? Which games or provider do you like the most? 😀
hace 2 semanas
Hola abrí una cuenta en 1win y ahora quiero retirar y no me deja me rechaza todos los retiros, dicen que mi cuenta no tiene problema pero no puedo retirar
hace 2 semanas
Hey, I find it quite strange if they tell you that your account has no problems but you can't withdraw. Is this your first withdrawal? Are you already verified here or not? Did you ask what is the reason for the rejection?
Please let me know. 😉
hace 2 semanas
Llevo usando este casino un mes. Desde el principio, los depósitos se hacían en 3 minutos y los retiros en 3 horas como mínimo y al día siguiente como máximo.
El problema surgió un mes después.
Un día, retiré mi depósito y al día siguiente, todas mis cuentas bancarias coreanas fueron suspendidas. La cuenta desde la que retiré mi depósito fue reportada como una cuenta de phishing de voz y todas mis cuentas también fueron suspendidas.
Les informé de este hecho, pero no toman ninguna acción ni solucionan ningún problema.
Y desde entonces me emitieron un kyc e hice todo lo que quisieron pero ya pasaron 15 días y todavía no he recibido mi depósito de vuelta. Cuando me comunico con ellos solo me dicen que espere. Este es un casino con muchos problemas
Llevo usando este casino un mes. Desde el principio, los depósitos se hacían en 3 minutos y los retiros en 3 horas como mínimo y al día siguiente como máximo.
El problema surgió después de un mes.
Un día, retiré mi depósito y al día siguiente, todas mis cuentas bancarias coreanas fueron suspendidas. La cuenta de retiro de depósitos fue reportada como una cuenta de phishing de voz, por lo que todas mis cuentas fueron suspendidas.
Les informé de esto, pero no hicieron nada para solucionar el problema.
Después de eso, me emitieron un KYC e hice todo lo que me pidieron, pero incluso después de 15 días, todavía no he recibido mi depósito de vuelta. Cuando me comuniqué con ellos, simplemente me dijeron que esperara. Este casino tiene muchos problemas.
Editado por el autor hace 2 semanas
Traducción automática:
hace 2 semanas
Que bueno que leí este hilo antes de ir a jugar, ahora que de repente se me fueron las ganas, tendré que buscar otro proyecto
Traducción automática:
hace 2 semanas
Llevo usando este casino un mes. Desde el principio, los depósitos se hacían en 3 minutos y los retiros en 3 horas como mínimo y al día siguiente como máximo.
El problema surgió un mes después.
Un día, retiré mi depósito y al día siguiente, todas mis cuentas bancarias coreanas fueron suspendidas. La cuenta desde la que retiré mi depósito fue reportada como una cuenta de phishing de voz y todas mis cuentas también fueron suspendidas.
Les informé de este hecho, pero no toman ninguna acción ni solucionan ningún problema.
Y desde entonces me emitieron un kyc e hice todo lo que quisieron pero ya pasaron 15 días y todavía no he recibido mi depósito de vuelta. Cuando me comunico con ellos solo me dicen que espere. Este es un casino con muchos problemas
Llevo usando este casino un mes. Desde el principio, los depósitos se hacían en 3 minutos y los retiros en 3 horas como mínimo y al día siguiente como máximo.
El problema surgió después de un mes.
Un día, retiré mi depósito y al día siguiente, todas mis cuentas bancarias coreanas fueron suspendidas. La cuenta de retiro de depósitos fue reportada como una cuenta de phishing de voz, por lo que todas mis cuentas fueron suspendidas.
Les informé de esto, pero no hicieron nada para solucionar el problema.
Después de eso, me emitieron un KYC e hice todo lo que me pidieron, pero incluso después de 15 días, todavía no he recibido mi depósito de vuelta. Cuando me comuniqué con ellos, simplemente me dijeron que esperara. Este casino tiene muchos problemas.
Traducción automática:
hace 2 semanas
Hi, I can see that this is quite a complex case. You say you contacted them about a problem with your account. They didn't tell you anything specific, just that you had to wait and nothing has been resolved yet? When did you contact them? When you were going through the KYC, did you complete it or not?
Nevertheless, since you have opened a complaint, we will try to investigate and see what we can find out and if it can be resolved.
If you have anything new, please let me know.
Editado por el autor hace 2 semanas
hace 2 semanas
Complaints are underway right now.
hace 1 semana
That's good. There is one thing I'd like you to help me with if you do not mind - when you said that your account had been reported for "voice phishing account" do you mean your bank account or casino account, please?
It says " I withdrew my deposit and the next day, all my Korean bank accounts were suspended. The account from which I withdrew my deposit was reported as a voice phishing account, and all my accounts were also suspended." Additionally, how do you think these two events are linked to each other?
Thank you for sharing your thoughts on that, and I hope the complaint also brings us more clues.
hace 1 semana
Casino account. The account that withdraws the deposit of the Korean branch from me at the casino has been reported as voice phishing, and my account deposit from the account has been buried now.
hace 1 semana
Too much long and after not give to you money. So no good
hace 1 semana
They are not notifying me why they are investigating or how long they are going to do it. I have sent a letter requesting a water-type chulgeum, but they do not respond anymore. Nevertheless, they do not stop playing and refuse to withdraw. Who would play in a casino where money cannot be withdrawn? This is a private enterprise. I ask them why they are the problem, but they don't answer.
It's the first time I've been investigating a game player for more than 20 days on the grounds of investigation. In my opinion, research is an excuse and it's just that this casino doesn't want to pay
