hace 1 mes
Hello, has your KYC lasted that long ? I'd say that's too much. What's the problem with not being able to verify your documents ? Have you thought about lodging a complaint if you can't move on ?
hace 1 mes
Solo me revisan por una semana y dicen que pueden extenderlo a 30 días hábiles, que es mucho.
Traducción automática:
hace 1 mes
Yes, that would be for me too. We also give casinos 14 days for KYC because we believe that casinos should be able to sort out everything necessary and verify the player by then. So if it takes an unreasonable amount of time, you can contact us at any time.
In your case, it was only a week, which doesn't seem so bad to me.
Anyway, didn't you try to play after that experience ?
hace 1 mes
Ya no quiero jugar allí.
Traducción automática:
hace 1 mes
It is totally up to you, of course. If this experience has put you away, it is better to move on. Right?
hace 1 mes
Por favor reduzca la calificación de este casino porque son muy malos.
Traducción automática:
hace 1 mes
It is really not possible to reduce the rating of the casino whenever someone asks for it. The whole process needs to be done before the rating can get lower or higher.🤷♀️
I believe that you are aware of this. Right?
If you'd like to read about it more, do so here, please. You can find there much information regarding the whole process.
hace 1 mes
Quiero escribir una queja sobre este casino.
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hace 1 mes
What would that be about? What happened to you here? Last time we wrote to each other we talked about verification but I didn't catch any problem.
Could you please tell me ?
hace 1 mes
tomó mi dinero
Traducción automática:
hace 1 mes
Okay, and on what basis did the casino take your money, did they tell you any reason ?
hace 1 mes
Quiero decir que me dejaron retirar dinero de mi billetera.
Traducción automática:
1
hace 1 mes
Am I assuming correctly no issues is now troubling you at Casinoin? 🙂
Can't say I fully understood the whole point, so if there is anything of concern, feel free to specify it, please.
hace 1 mes
Me pagaron el dinero, pero aún así no le aconsejé a nadie que jugara allí.
Traducción automática:
hace 1 mes
Well, thank you for sharing your opinion. Sometimes it would be nice to describe a bit more what happened to you, because it will help other players.
Anyway, why wouldn't you recommend playing at this casino ? If they paid you the money, I might be interested. 🙂
