Este no es un casino, sino un sitio fraudulento disfrazado de casino. Durante tres meses nadie responde por correo electrónico ni por chat. Estos son estafadores y estafadores.
Hello. I'm sorry you feel this way and find yourself in this unpleasant situation. Could you try to describe the issue little bit more, so everyone can understand better what exactly is going on and help you out if possible? Have you got any pending withdrawal, maybe?
Waiting for your answer.
Aconsejaré a cualquiera que no se registre aquí. Este es un sitio falso. Intente enviarles un correo electrónico. No responden a ningún mensaje, ni por correo electrónico ni por chat. Este es un sitio falso sin ningún soporte técnico. No he calculado ninguna oferta ganadora desde hace 3 meses. Nadie responde en ningún lado. El sitio y el casino son completamente falsos y nadie los mantiene.
El sitio web del casino es completamente falso. No hay soporte técnico ni comentarios. Simplemente depositas dinero y el casino te lo robará. No habrá respuesta a ninguna carta.
Hello. Believe me that it makes me really sad whenever a player is asking for some kind of help from a casino and there is no answer at all 😕. Maybe if you try to describe the situation to everyone, provide some more details here on forum, there will be some help offered to you, so you don't need to go thru this all alone. Do you get me? 🙏
You are saying: "I haven't had a winning bid calculated for 3 months." May I ask if you've had some kind of problem with the games, maybe, some technical issues? 🤔 Was it a problem with a withdrawal, perhaps? Please reply with some detailed information and we will ty to help you to get out, somehow, from this situation you found yourself "trapped" in. Will wait here for your answer.
Hice 2 apuestas en total. Uno ganó y se resolvió. El segundo ganó y está en territorio inestable durante 3 meses. ¿Qué otra conclusión podría tener un casino falso? Puede enviar un correo electrónico al casino desde diferentes direcciones si tiene alguna pregunta. Nadie te responderá. Este es un casino falso, un sitio fraudulento disfrazado de casino.
I have the same problems. I have 289€ and they do not finish my verification. My docs are in pending status and waiting for review from operator... Nobody answers to my mails and livechat doesn't work. All my withdrawal requests canceled because.... I have to sent my ID Card or Passport or driver licence. As you can see to. Attack screenshot i sent all above before 2 weeks. I will open a complaint here but i am sure that i lost my money
Este es un casino falso. Hace 3 meses que no responden a mis correos electrónicos. Sugiero que la administración de Casino Guru se comunique con este casino. Este casino debe estar en la lista negra.
Lista negra de casinos falsos.
Todos eliminan tu cuenta.
Hello. I can see that you have submitted a complaint, which was a very wise thing to do. I can assure you that our team will do their best to get it solved. It could take a little bit longer with many complaint in the que. I am just saying that when looking at the numbers of complaints our team has to deal every day, so you can prepare yourself for that kind of situation. May I ask why haven't you submitted the complaint earlier? You were waiting over 3 months, as you said 🤔. What helped you to make this decision?
I can understand the reason you would like us to do that, but we simply don't, because keeping a list of casinos on the blacklist does not really give anyone more detailed information, we want everything to be visible to everyone with all the details.
Todo este tiempo intenté contactar con el casino. No responden vía chat ni correo electrónico. No contestan nada. Todas las letras van al vacío.
May I just ask, please, hove come you didn't go thru the verification process? Because you said it's been over 3 months. Has the casino asked you to verify yourself? Is this your first attempt of a withdrawal? Do I understand it correctly 🤔?
El casino no solicita nada en absoluto, simplemente no responde en ninguna parte. Desde hace 3 meses no pueden calcular las ganancias que quiero retirar. Este es un casino fantasma. Una vez más digo que no hay conexión con ellos. En absoluto.
So it's definitely not the right approach from the casino since it's been going on for 3 months, which is an extremely long time for me. The fact that they are not responding for a long time is also unpleasant and I wonder where you will be able to get to with your situation and if our team will be able to get in touch with the casino.
I won't get ahead of myself just yet and we'll see where this goes. Looks like we'll just have to wait for now. 🤔
Estoy seguro de que tampoco responderán a tu equipo. No contestarán a nadie en absoluto. Este es un sitio de casino falso.
Hm, so far there is one complaint open besides yours, and so far we haven't had any other complaints against the casino, so we don't know how it's doing and whether or not it will respond.
However, I think we will find out and I would like to firmly believe that our team will be able to get in touch with them and find out why your situation has arisen.
Of course, if you happen to find out something new, don't hesitate to let us know.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
