Tema general sobre FoxyPlay Casino (página 3)

hace 1 año de anzelika33

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14.203 visualizaciones 95 respuestas |

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Visitante

Polonia

hace 1 año

OriginalTraducción

Very big SCAM! I waited for withdrawal 2 weeks. Chat was unable to provide me with any specific information about the status of my withdrawal.

Later they told me my withdrawal was cancelled because maximum daily withdrawal is 1000EUR. Finally they told me my withdraw was voided because I violated terms and conditions by playing a game that is not allowed, but games I played are allowed for me, because I am from Poland!

I have a lot of screens from conversations with chat from the last 2 weeks and they did everything not to pay me the money. I also wrote an e-mail, but they do not respond similarly in live chat. I am attaching a small part of these screenshots. file file file file file

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

I'll write another mail and see if they will react to that one.

Yes, you are right no need to complain to have money back because I think I deposited once after I asked closure so it is not worthy.

But when a player ask closure, it should be respected. Some players don't control themselves and can lose thousands...

hace 1 año

OriginalTraducción

Great so be sure to let us know what they replied to your email. If the casino responds.

However, I think that this kind of thing should definitely not be ignored or taken lightly like closing an account, because as you said, some players could lose a lot of money.

Anyway, let's see what you can find out and I hope there won't be any more problems. I will wait.

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Very big SCAM! I waited for withdrawal 2 weeks. Chat was unable to provide me with any specific information about the status of my withdrawal.

Later they told me my withdrawal was cancelled because maximum daily withdrawal is 1000EUR. Finally they told me my withdraw was voided because I violated terms and conditions by playing a game that is not allowed, but games I played are allowed for me, because I am from Poland!

I have a lot of screens from conversations with chat from the last 2 weeks and they did everything not to pay me the money. I also wrote an e-mail, but they do not respond similarly in live chat. I am attaching a small part of these screenshots. file file file file file

hace 1 año

OriginalTraducción

Hi, I'm sorry you got yourself into this situation. I think it's quite strange that there was always some other reason why you shouldn't get your money.

However, I think in this case there is nothing to wait for and I recommend you to file a complaint here because you have waited enough and from your screenshots I don't see that you should play on a game that would be banned. Your screenshots that you have taken will definitely be useful.

I hope this situation gets resolved and you get your money. Let us know if you have any new information.

Iniciado sénior

Suiza

hace 1 año

OriginalTraducción

Hello,

I got no reply to my mail but the account was finally closed.

Iniciado júnior

Kuwait

hace 1 año

OriginalTraducción

For how long you have been asking to close you account?

Iniciado sénior

Suiza

hace 1 año

OriginalTraducción

A little more than 2 weeks.

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Hello,

I got no reply to my mail but the account was finally closed.

hace 1 año

OriginalTraducción

At least I can say some satisfaction. I think that communication is also very important for the players and therefore an answer would be useful. Anyway, the most important thing is that the account is closed and you can move on. I hope you will be well and you won't run into similar problems. 🙂

Aprendiz

Polonia

hace 1 año

OriginalTraducción

Hello i won in this casino 15000 złoty and they wants pat me becouse i Play with nolimt city game file

Novato avanzado

Noruega

hace 1 año

OriginalTraducción

Don't play on this casino it's a real scam after meeting the requirement to unlock the welcome bonus they confiscated my funds because they said I violated their terms because I played on some slots

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Hello i won in this casino 15000 złoty and they wants pat me becouse i Play with nolimt city game file

hace 1 año

OriginalTraducción

Hey. Do I understand correctly that you won and the casino doesn't want to pay you because you played games from a game provider that was not allowed for your country ? I also checked the restrictions and I see that games from NoLimit city are not allowed for Poland. Did you see that too ?

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Don't play on this casino it's a real scam after meeting the requirement to unlock the welcome bonus they confiscated my funds because they said I violated their terms because I played on some slots

hace 1 año

OriginalTraducción

Hi, I'm sorry to hear about your situation. Do you know what was the specific issue and which games you played that were banned during the bonus ? Were these games mentioned in the bonus or in the Terms and Conditions ?

Aprendiz

Polonia

hace 1 año

OriginalTraducción

Yes they not paying becouse they think nolimt city is nolegal in Poland file

Novato avanzado

Noruega

hace 1 año

OriginalTraducción

hello unfortunately yes I played on the AMATIC provider Unfortunately I didn't read the terms because I signed up on this casino with your invitation I thought it was an honest casino however I advise against playing

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Yes they not paying becouse they think nolimt city is nolegal in Poland file

hace 1 año

OriginalTraducción

This is what I found and I also see that Poland is blocked in this case. Have you looked at the Terms and Conditions as well ?

file

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

hello unfortunately yes I played on the AMATIC provider Unfortunately I didn't read the terms because I signed up on this casino with your invitation I thought it was an honest casino however I advise against playing

hace 1 año

OriginalTraducción

I am sorry that you got into this situation and I would certainly recommend that you always look at such things in the future. If you took the bonus that is on our page, it also mentions that "Game weighting and exclusions apply".

I would also suggest that whenever you go to play with a bonus in any casino, to always read the terms and conditions and if you have any questions or if something is not clear to you, to consult with support to avoid such a situation.

However, now it's probably useless to cry over spilt milk and I want to say once again that I'm sorry.

Aprendiz

Polonia

hace 1 año

OriginalTraducción

They change this after when i won becouse they can

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

Do you have any proof like screenshots or similar, because if so it would be useful. If it's just an assumption, I don't think it will be enough. 😥

Aprendiz

Polonia

hace 1 año

OriginalTraducción

file también comer

Traducción automática:

Forum and Reviews Administrator

hace 1 año

OriginalTraducción

I spoke to my colleague who told me. that I might be able to recommend you a complaint because when you look at this information in Polish, it is not shown there. So you can file a complaint here and we'll see if our team can help you. Are you in?

Aprendiz

Polonia

hace 1 año

OriginalTraducción

Ok how can i make that's

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