all you get is a generic email, stating your withdrawal details are incorrect, without any specific information
i have written to them 7 times asking for specific information, and received none, zero,nothing....
i have used a lot of online casinos in the past and never had a single issue with withdrawing
this casino does not even ask for verification.......
all you get is a generic email, stating your withdrawal details are incorrect, without any specific information
i have written to them 7 times asking for specific information, and received none, zero,nothing....
i have used a lot of online casinos in the past and never had a single issue with withdrawing
this casino does not even ask for verification.......
Yes, we have already talked about this. I don't understand why the casino can't answer and it's a mystery to me.
However, you did the right thing by filing a complaint, but I have to point out that we give casinos 14 days to resolve a withdrawal.
So we'll see where our team gets to and hopefully your situation will be resolved as soon as possible. If you have something new could you let us know ? I'll be waiting.
after 10 days this casino has finally started making small payments of $800
I'm happy for you. That's always a good sign even though I'm sure you'd like to get your winnings faster, try to be patient. How much did you win in total? I'm just asking in order to figure out how long it will take to get the whole amount if they send only 800 at a time.
So I had a issue when i deposited on the Quickwin casino, they charged my bank account the deposit but never0 added it to my casino account. When I asked about it I was given the run around for 3 days, was ttold that some one would get back to me in 6 hours and nothing. Then when I queried it I was told I never deposited any money into the account and my bank statements were wrong, even though the payment was clearly seen to come through on my casino transaction history, when I questioned again, I was booted from the site and then tthe next time I logged in my transaction history was gone and not accessable. So I asked why that has happend, then I was kicked from the site again and this time my account was disabled, and I then charged another $100 by the casino. I can't login into my casino account now as it has been disabled, i informed the bank and they have said I need to deal with the casino as they cant revese the transaction, and I can't talk to the casino as they have now disabled my account and have banned me from entering the casino, and have now blacklisted me from alltheir other casinos, All because I asked why my money has not hit my casino account, and whe was the deposit, and them basically be told I was lier that it never happened even though it showed in my transaction history and on my bank statement. It seems these casino's cvan do what ever they like which includes stealing from their customers and then accusing them of tthe wrong doing and trying to scam the casinos. So much for Casino regulations, it seems that the law hass no relevance when it comes to casinos, as they act like that the law doesn't apply to them and they can help them selves to their customers bank accounts and take what evr they want, and we don't have any recourse and rights to dispute it, and if we do we face life time bans and permanate blacklisting from any other related casinos, and the banks just follow what ever the casino says .
Hi, I've read what happened to you in the casino and I've moved your post under the casino you're writing about.
As for the casino blocking you without an explanation, that seems pretty strange to me. The fact that you were able to look at your transaction history and then not a moment later is also quite weird.
However, in this case, I would recommend that you file a complaint with us, which is free feature. Just click here to open it.
Our team will try to look into your case and see where it goes. Do you think it's worth a try ?
Yo también tengo un problema, mi cuenta fue desactivada cuando quise hacer un retiro, pero necesito el monto con mucha urgencia pero su apoyo solo se refiere a ayuda en un periodo de tiempo indefinido.
Hello, I see you have a problem with a closed account. Did the casino give you a reason for closing it ? Additionally, do you have a verified account with the casino yet ?
Anyway, I see that you replied directly to the casino, so we'll see if a representative can reach you and try to help you. If not, I saw that you opened a complaint with us, which our team will try to help you with. Would it also be possible to update Veronica to take your case further ?
I hope your issue will be resolved as soon as possible and you will be able to withdraw your money. Good luck ☘️
I am new to this page. A few days ago I opened a account on Quick Win. I have deposited 1500 Euro. And now I have won 12.000 euro. I will need to wait in order to verify my account. I am not allowed to verify it yet. I am so excited for my winnings!!
I have played alot on sportsbet but also on Roulette and Blackjack in the casino.
This money would mean the world to me. I am so excited. I am waiting for them to contact me. So that I can verify the account. I have all the documents ready.
I have read alot about the page. The casino. And I can only withdraw 500 euro per day. And also 7000 euro per month.
So the winning of 12.000 euro is a big amount. Not so easy to withdraw. But I love the casino so far. The layout is really good and easy and they offer good service and sportsbetting.
Hope I can start verify soon!!
Kind regards
Mo
Hola, me gustaría preguntar si lograste retirar fondos del casino. Subvencioné las finanzas con la tarjeta, finalmente gané algo y ahora quiero retirar algo. Ingresé mi selección, pero desde entonces solo he estado esperando. ¿Tienes alguna experiencia? Gracias por la respuesta
Hola, ¿cuándo ingresaste tu elección y cuánto estás esperando? Le damos a los casinos 14 días para resolver el proceso de retiro. ¿También se comunica con el casino con respecto a la selección? Agregado, ¿ya tienes una cuenta de casino verificada?
Déjamelo saber para saber en qué etapa te encuentras.
Buenas noches y de nuevo, personalmente no tengo ningún problema por cuantas veces he ganado, ¡¡¡he recibido el dinero en 2-3 días!!!
Ahora el límite de retiros son 500€ por día y a medida que subes de nivel aumenta, ¡¡¡he retirado 1360€ en un día!!!
Hace 2-3 días
Hey, I'm really delighted that you had no trouble in the casino and your withdrawals are always on time, or at least in a couple of days.
Anyway, when you say that the withdrawal limit depends on a certain level, what level are you if you could withdraw 1360€ in one day ? 🤔
Hi, has anyone managed to withdraw money? I have the worst experience with previous casinos and it has been already 2 or 3 days with the withdrawal still pending. I am really anxious, I dont want to lose my money.
They just keep replying with copy-paste answers, I just want to get my money (it's just 300 euros) and close the account forever
btw i'm really curious, how did their score went from 3/10 to 9.5??
Hey there.
In my opinion, it's really handy to know whether your account has already been verified, meaning you are just waiting for the withdrawal, or whether the account is under verification, meaning it needs to be finished first.
To your question now: There was a significant drop between last April and July, when its safety index was the lowest ever - equal to 3/10. Before, the score was 7,3 which is actually much closer to the current value. As far as I can guess, some previously unresolved complaints might be resolved now, and the casino has probably also changed its terms to be more transparent, fair, and easy to understand.
Frankly, I can't say I'm familiar with the details.
Amigo lammt850, no tengas miedo, el dinero llegará normalmente, tarda de 2 a 4 días y ¡¡¡he hecho varios retiros!!!
¡¡¡En general estoy muy contento con este casino!!!
I've been waiting my withdrawal since 16 feb. It was canceled more than 5 times. Last time they told me you may put incorrect information, but I'm sure 100% everything correct however it was canceled this morning. I ask them many times about verify my acc but they always say no need.
Cuando voy a retirar veo esto.
Les he estado enviando chats y correos electrónicos sobre el problema durante un mes, pero solo dan respuestas preparadas.
¿Nunca tuviste un problema?
No hermano, nada, no hay problema desde hace unos meses que he estado jugando, cuando retiro dentro de 2 a 4 días hábiles, ¡el dinero ingresa a la cuenta!
¡¡¡Ahora no sé qué está pasando contigo y la gente de arriba!!!
¿Cómo se solicitan retiros? 
Yo siempre lo hago con TRANSFERENCIA BANCARIA, no con Visa!!!
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
