ForoCasinosTema general sobre Snatch Casino

Tema general sobre Snatch Casino (página 12)

hace 1 año de caiods20221
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Jaro
hace 4 meses

No, ya no lo hago. No he visitado este sitio desde entonces. Sólo quería advertir a otros sobre esto. Hubo aún más problemas en este casino. Ya verifiqué mi cuenta 6 veces. 3 veces directamente en el sitio y 3 veces por correo electrónico. Cada vez, al final de todos los documentos enviados, decía directamente en el sitio del casino: "Su cuenta ahora está verificada, recibirá un correo electrónico de confirmación". Este correo electrónico no llegó ni siquiera después de la sexta verificación. Cada vez que quería hacer un retiro, decía: ¡Tu cuenta no está verificada! Cada vez verifiqué nuevamente y al final recibí esta información: Tu cuenta está verificada. Así surgió el 6x. En el chat en vivo siempre me ponía la misma estúpida excusa: es posible que el departamento esté sobrecargado en este momento y tendría que esperar. Eso fue hace medio año. Y como dije, hasta la fecha no he recibido ningún correo electrónico. Sobre todo, en mi opinión, este casino es puro fraude y sólo puedo advertir a todos que no depositen allí.

Traducción automática:
erdmannharry
hace 4 meses

It is really important to read the terms of every bonus or free spins beforehand to avoid all the issues. As Jaro said, it is nothing unusual that when it comes to some bonuses, there is always a maximum withdrawal set, especially for the free spins or no deposit bonuses.

Also, what comes to mind when you say that your verification email did not come is if you have checked and all the information is correct. Just in case, you know. The customer support should solve this kind of issue in my opinion, for sure.

Anyway, now that you have moved somewhere else, it probably doesn't interest you to try to fix the issue there, right? Hopefully, some other players will read your posts and take some information into consideration.

Romi
hace 4 meses

Lo diré de nuevo, envié todos los documentos requeridos 6 veces en total. 3 veces por correo electrónico y 3 veces directamente en el sitio web del casino. Cada vez que presentaba los documentos, el sitio web del casino decía: ¡Su cuenta ya está verificada! E incluso si hubiera habido algún problema con los documentos, me habrían informado por correo electrónico. Pero nunca recibí un correo electrónico de este casino sobre la verificación. Estas verificaciones fueron hace medio año. Y este hecho por sí solo es completamente dudoso.

Sí, encontré un casino de gran reputación donde todos los retiros se procesan sin problemas e inmediatamente y tengo mis ganancias en mi cuenta en 3 a 4 horas. Yo lo llamo casino de buena reputación y definitivamente no fraudulento como este casino Snatch y sus casinos hermanos.

Gracias por tus respuestas de todos modos.

Traducción automática:
erdmannharry
hace 4 meses

Thank you for sharing. I am really glad that you found the right casino for you, and I wish you all the luck, always.🍀

hace 4 meses

Muchas gracias.

Traducción automática:
hace 4 meses

I have a update! I received all my money within 2 weeks after i opened the complaint on askgamblers. So case solved. Its really not the right way of treating people tho. We lose allot as gamblers in the long run, and the moment we then win, we have the rights to get paid as the terms say. This casino is offering good bonusses with limited payouts, and if they find anything you did wrong they will not pay! so make sure guys if you try this casino that you read all small letters. For me the case is resolved with a good ending. Luckely.

crusty335
hace 4 meses

That is really nice and positive update, Thank you. I am glad you were able to solve it. If you ever need some help, our complaint team will be more than happy to help you out as well. Also, if you wish, you can write a review about this casino, describing your experience here 👈🙂.

hace 3 meses

Snach casino ha enviado todos los gastos al casino porque tienen problemas por haber enviado muy poca información. Tomé la tarjeta y la mostré en mi cuenta, código postal, pasaporte, tarjeta en mi tarjeta de crédito. Prueba de identidad en todo.

lo que no funciona

Editado por Radka hace 3 meses
Motivo: made the Outlook link passive
Traducción automática:
millassemmelhack
hace 3 meses

I'm sorry; I'm having quite a hard time understanding the matter. Are you experiencing an issue? With the verification process, perhaps? What seems not to be working?

My apologies for so many questions, but I'd like to understand or even help, if that is possible.


hace 3 meses

hi, I have submitted all the verifications that the casino wants, I have submitted them and everything is from today and yesterday, so the information are fresh

trying to withdraw money file

hace 3 meses

i have givning them evertong from zip code , bank info, passport, bill, a foto from my credit card but they are not satisfied. and sends me back with photos that I presentedfile

Editado por Radka hace 3 meses
Motivo: sensitive information deleted
hace 3 meses

filefile

millassemmelhack
hace 3 meses

Hello. I'm sorry, but I still do not understand what the issue is exactly. Your account is fully verified, and the casino still needs some additional documentation from you. Is that right? Sometimes the reason for not accepting documents could be that they are in the wrong format or even of bad quality.

May I ask, when exactly have you started this whole process? If you feel that our complaint team could be of any help, please let us know, and we will look into this issue and hopefully find a solution for it soon.

hace 3 meses

that's what's strange, I got approved first. but still I'm not allowed to withdraw the money as they want additional information about me that I have to upload and show.file 

Romi
hace 3 meses

trying to upload the photos but it doesn't work. but as I understand you are wondering why I started the whole process.

As I have explained, I have shown everything that is wanted the photos are new but they won't let me withdraw my money isn't this a rogue casino and how can I get help

hace 3 meses

file

Romi
hace 3 meses

can't upload anything to this forum now.

hace 3 meses

Hello All,


I would like help to get my current balance paid as soon as possible. I started withdrawing my winnings almost two weeks ago but so far they have only been willing to transfer €500 twice with great difficulty. I now have a balance of €6500 and I don't want it to wait months to pay me out the whole balance. Of course, my account is fully verified.

Why they doing this? How to accelerate the process? According to their terms and conditions they should proceed €1500/day. Thank you in advance.

millassemmelhack
hace 3 meses

If you'd like the help of our complaint team, please do not hesitate to submit a complaint, and they will have a better look into this issue of yours. Just use this link to do so, please. If you have some more questions, or you need an assistance, we'll be here to help.

Also, is the forum working for you now? There were some technical issues for a while.

hace 3 meses

Hello All,


I would like help to get my current balance paid as soon as possible. I started withdrawing my winnings almost two weeks ago but so far they have only been willing to transfer €500 twice with great difficulty. I now have a balance of €6500 and I don't want it to wait months to pay me out the whole balance. Of course, my account is fully verified.

Why they doing this? How to accelerate the process? According to their terms and conditions they should proceed €1500/day. Thank you in advance.

hace 3 meses

Hello. Has the casino given you any explanation about this, perhaps? If the maximum cash out is €1500 per day, as you say, they should honor that. I can see in our review of this casino this, though:

file

Try to get in touch with the support of the casino, and if you'll need our complaint team to intervene, please let us know.

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