Tema general sobre SuperBoss Casino (página 6)

Aprendiz

Letonia

hace 1 año

OriginalTraducción

I will submit complaint, casino will answer that they can not do something, It is provider verification. How complaint will help? Are possible to decrease rating of this casino with this complaint?

Daniel

nickandr

Head of Community & Social Media

nickandr

hace 1 año

OriginalTraducción

The casinos can always contact the provider. I've already read a few reports from providers confirming technical glitches on individual game rounds. Anyway, whenever the casino contacts the provider, the whole process usually takes a few weeks, usually over a month.

Anyway, you reminded me one complaint case where the casino also claimed there were some issues with Wazdan games while the provider claimed everything was fine. I believe the result is that the casino doesn't provide Wazdan games anymore. You can take a look at the complaint. It's quite an interesting reading and getting the complaint resolved took a few months!

Aprendiz

Australia

hace 11 meses

OriginalTraducción

No they don’t you know they’re meant to be impartial and fair for both size but for some reason, every time you get a reply, they back the casino up

Social Media & Community Specialist

hace 11 meses

OriginalTraducción

I have my own opinion 🙂: Could it be that players tend to see things exclusively from their side when we also consider the casino's point of view?

Explaining the most common situations or sharing experiences is actually the real purpose of this forum. And it has nothing to do with "backing up casinos".

jwillow84

Aprendiz

Reino Unido

hace 10 meses

OriginalTraducción

Is there any players still waiting for withdrawals, or any players that had a negative experience? Not sure whether to use this casino

jwillow84

Forum and Reviews Administrator

jwillow84

hace 10 meses

OriginalTraducción

Hi, I think it would definitely be useful in this case to look at user reviews what players write and what experiences they have had, and also complaints can be helpful, where you will also have the opportunity to see what players solve.

Also, if you go through this thread, you will find something you might find interesting and other players' experiences.

However, of course, it would be nice if someone else could give you some advice on what they've played, so you can wait for an answer.

Anyway, what interested you in this casino when you want to play here ?

Aprendiz sénior

Montenegro

hace 9 meses

OriginalTraducción

Manténgase alejado de este casino, todo lo que otras personas escriban en las reseñas le sucederá a usted. Este casino retrasa las ganancias tanto como sea posible y bloquea cuentas por motivos falsos. Lea reseñas aquí y en otros sitios. 100% estafa

Traducción automática:

Forum and Reviews Administrator

hace 9 meses

OriginalTraducción

Hi, what is the problem at this casino ? Do you also have a delayed withdrawal or what's going on ? Can you please tell us a bit more so we can try to help you if possible ?

As far as reviews are concerned, I think they are about 50/50, because the casino has not only good but also bad reviews. Every player has a different experience in the casino and if they have a good one, it doesn't mean it has to be a scam.

Aprendiz sénior

Montenegro

hace 9 meses

OriginalTraducción

When someone make withdraw here, he will add negative reviews. You can see how much people was scammed there, but you do not want.

Social Media & Community Specialist

hace 9 meses

OriginalTraducción

Have you ever heard that people tend to criticize instead of praise good things? This is what we found when researching user ratings. But this is just a general opinion...

You, on the other hand, sound like you have much else to say.

I think it is healthy to share your experience, and additionally, if there is truly some problem, we could even help you out.

I would not say we don't want to see things.

We just prefer to investigate; both can be achieved per complaint feature. Thus, I'd say, now is the time to explain the situation in more detail. Can you do that, please?

Aprendiz

Australia

hace 9 meses

OriginalTraducción

The worst casino lol super boss .. should be called super scam lol

Forum and Reviews Administrator

hace 9 meses

OriginalTraducción

Hello, could you also tell me why you have this opinion ? Did you have any problems in the casino ? Please describe a bit more so that other players can see what happened.

Iniciado júnior

Países Bajos

hace 9 meses

OriginalTraducción

al bad comments are true .the casino is a joke .deposits take 7 days to get into your acount .you can deposit 10000€ a day but you can only withdraw 500€ every 24 hours.this tactic make sure the other money left you will play it away.i won 1647€ after submitting documents i was able to cash out 500€ only per day .wich was succesfully accepted .same day i made other withdrawl 500€ for the next day and again it was succesfully accepted and detucted from the balance .there was now left 646€ in the balance so late in the evening i was playing suddenly my balance was back at 1164€ in game .i lost it all .i noticed in all these casinos if you begin to play first time you win and if you try to cashout you cant win 1€ anymore they suck your balance dry .no matter what you play you will lose .the casino claim that it was my responsibility that i played my balance away i should wait .for me another dark criminal casino with criminal terms just to take your money .i am trying to file a complaint her but it wont allow me is there a problem ?i dont understand the high rating here i mean a casino who do not want you to cash out your wins because they use some made rules in them favour is for me a criminal hole and nothing else .curacao should now stepp in and make sure all these rules will deleted fro the sites .it is causing huge financial damage to the players.stupidkyc and cash out rules .this cost me in 4 days 9000€ loss because casino use this rules to make sure player will not cash out his wins.

Editado por el autor hace 9 meses

Forum and Reviews Administrator

hace 9 meses

OriginalTraducción

Hi, I believe that after this experience you probably won't play in this casino anymore.

Anyway, as far as the complaint is concerned, what was the problem ? Can you please tell me because everything should work. Or you can attach a screenshot of what error you got ?

Iniciado júnior

Países Bajos

hace 9 meses

OriginalTraducción

hi,if i press the submit complaint buttun nothing happens the color get datker only nothing else opens .

PlymouthFury1970

Aprendiz júnior

Canadá

hace 9 meses

OriginalTraducción

Me sentiría tentado por este casino, pero veo muchas críticas relacionadas con los retiros. ¿Sigues experimentando este problema?

Traducción automática: