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Tema general sobre Vegasino Casino (página 11)

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Jaro

He estado esperando los dos retiros desde el 10 y 11 de marzo.

¿Cuál es su correo electrónico para presentar una queja? Siempre que la hago aquí en el sitio, no puedo completarla; siempre aparece un error de captcha.


Lo he probado en mi IPhone y también en mi PC y siempre sin éxito.


Traducción automática:
MiguelAmaro

Well, this problem arises quite too much times in the last few days, I mean with captcha.

We try to solve this issue but it is not so easy as it looks.

In this matter we could use a little help and we will need some information form so we can try to fix it.

Can you please provide me:

  1. Can you take a screenshot when captcha appears with exact time and also tell us the time zone (the best it would be in UTC)
  2. Also it would be helpful to make a screenshot with whole screen where we see also the domain you use.
  3. Which account you are logged in.
  4. Ip address would be great too if you are able to find it.

Based on these factors we maybe can track potential problem even though it is more complex. I do not promise 100% success but at least we can try to find out what can be the problem.

Also, did you use VPN?

I know it is lot of questions but I suppose, without that we won't move further.

Additionally, I can maybe advise you with basic things like- deleting cookies, changing browsers but these info would be really good to have.

Thank you for your assistance. 🙂

Jaro

¿Todo esto para presentar una queja? ¿Puedo enviarla por escrito por correo electrónico?

Traducción automática:
MiguelAmaro

Hello,

I imagine this is complicated, but in order to prevent this problem from happening again, we really need your help too.

Kindly send us the update per email community@casino.guru

Also, please report your complaint via email at complaint@casino.guru, and "captcha error" into the email subject.

Our colleagues will help you from there. I'm sorry for all those inconveniences.


Radka

¿Pero a qué correo quieres que te responda?

Traducción automática:
MiguelAmaro

Kindly send us the update via email at community@casino.guru:

make a screenshot of the whole screen where we also see the domain you use when captcha appears.

Add exact time and also tell us the time zone (the best would be in UTC)

An IP address would be great too if you are able to find it.


Thank you 🙏

deborah91

HOLA

¿Te pagaron?

Traducción automática:
Michele1672

Todavía estoy esperando...

Traducción automática:
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