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Adicto al juego

hace 1 mes de cgouveia
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hace 1 mes

Hola, soy adicto al juego. Me cuesta saber cuándo parar.

Me he autoexcluido de muchos casinos, pero hay un casino Merlin, que ya me ha excluido, pero he vuelto a entrar en la misma cuenta respondiendo a unas cuantas preguntas. Estas son las preguntas que me hacen: "¿Estás mentalmente preparado para jugar? ¿Y te haces responsable de las pérdidas que el juego pueda ocasionar?" Por supuesto, un adicto que busca una descarga de adrenalina responde que sí, y en este caso me vuelven a abrir la cuenta. Mi pregunta es si, tras solicitar la primera autoexclusión, puedo pedir la devolución de los depósitos posteriores.

Traducción automática:
cgouveia
hace 1 mes

Hello, I'm sorry to hear that you managed to get into the casino again. I think it would be best if you filed a complaint and had it reviewed by some experts, if that was possible. What do you say ? Anyway, when a player is self-excluded it should be permanent in my opinion and you shouldn't get back into that account. 

However, I would also like to introduce you to an initiative we are currently cooperating with. 

As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

So, take a look at it and maybe you'll find it useful. 

If you have anything, feel free to write.

cgouveia
hace 1 mes

You won’t ever get your deposits back from a casino which you have excluded yourself from.


The best thing you can do is exclude yourself permanently. Let the money that you lost go and move forward with focus to stop gambling.

Charlie_Manchester
hace 1 mes

Gracias por tu opinión. Sigo creyendo en la responsabilidad de los licenciantes. De lo contrario, las empresas licenciatarias son las mayores estafas que existen.

Traducción automática:
cgouveia
hace 1 mes

Yes they are. I totally agree with you

Taylor4Vince
hace 3 semanas

It’s disgusting that you think it is acceptable to post a link to a casino in a forum that is labelled responsible gambling.

What a sad life you must lead.

Charlie_Manchester
hace 2 semanas

Hi, you're right, I've already taken care of it. Such things should definitely not be here, and of course advertising the casino is not in line with our rules. I hope the player will learn from this and not continue to do it. 

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