hace 5 días
La cuenta del jugador está bloqueada. Ya no se pueden ver las transacciones. El casino no me entrega mi estado de pérdidas.
Traducción automática:
Debido a la inspección del estado de siniestro
hace 3 días
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
hace 3 días
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
hace 3 días
Supongo que tienes un problema con las opiniones o conocimientos de otras personas. Si se cierra una cuenta y ya no puedo ver mis transacciones, puedo pedir que me las liberen porque los casinos están obligados a hacerlo y tengo derecho a hacerlo, incluso si he jugado en exceso. Eso es lo que me preocupa y también tengo derecho a intentar obtener un reembolso como gesto de buena voluntad. En mi opinión, infórmate primero antes de simplemente repetir tu declaración escrita.
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hace 2 días
I apologize, but from the standpoint of fair gambling, I do not think the casino needs to give you a refund based on what you have said thus far. I only meant to explain the negative mindset that could hurt you in the future. Requesting a gesture of goodwill is a form of pleading and, if denied, should not lead to anger. This is my opinion.
The term "loss statement" is another thing I respectfully ask you to explain. For instance, you seem more motivated to stick with your current viewpoint.
But I will not bother you any longer. If you are willing to treat people the way you want to be treated, I will be here for you.
hace 2 días
¡Con mucho gusto! Estuve internada en un centro de tratamiento de adicciones a 400 km de casa durante 8 semanas. Hoy me voy a casa. Siempre trato bien a los demás y me gustaría que me trataran bien a mí también. Gracias por escribirme con buenas cartas. Soy adicta al juego. Es una enfermedad y, por desgracia, no es agradable. El casino en cuestión ha bloqueado mi cuenta, lo cual está bien. Solo tengo derecho a mis datos y eso es exactamente lo que llevo pidiendo desde hace mucho tiempo. Y si me escribes como lo haces ahora, no me siento acosada. ¿Gracias?
Traducción automática:
1
hace 2 días
I wish you only the best! Hold on; take good care of yourself, please. 💚
Happy homecomming!
hace 2 días
Muchas gracias 👍
Traducción automática:
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