ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 261)

hace 1 año de kirekin
|
552397 visualizaciones 5615 respuestas |
|
1...260 261 262...285
hace 1 semana

Emailed the merchant auridigital (skinczar) who is ignoring me, anyone got any ideas on who else to contact? I’m also looking for the merchant albedo, any info would be great thanks.

hace 1 semana

Can't find a contact for Santeda, as for goldenbet, they pretty much said i'm liable for not reading their ToS as they're prohibited from offering their services to the UK, wouldn't help me at all, waiting for the ombudsman still as chase basically said it was gambling and they don't cover gambling per mastercard ToS even though the MCC wasn't gambling, it was gaming and digital goods. The FoS has been around a seven week wait so far, maybe a touch longer and they've not began the investigation proper, just said they will appoint an agent to my case when they have one free as they have an increased workload.

hace 1 semana

This is the issue which they won't understand. I can probably tell you word for the word the Copy and Paste email they will have sent you. They have terms and conditions that aren't legally enforceable - the onus is on THEM to prohibit gambling from jurisdictions where they aren't allowed to provide services, not on the player. They will never offer a refund - not one part of Santeda will. However, they cannot fight chargebacks much in the same way as the others here. It is absolutely pointless trying to get them to do anything. Go with the bank/FOS - it is the only chance of doing anything.

LizzieCG
hace 1 semana

Hola, ¿pudiste encontrar HSHTRX República Checa?

Traducción automática:
hace 1 semana

What has been the general response time for the bank complaint ? I have been waiting since last Thurs/Frid it says we aim to resolve within 5 days but in some cases it can take up to 20 days im getting the feeling its being blanked a bit maybe being paranoid ?

paulmcewan05
hace 1 semana

hi i waited 17 business days

Williamj86
hace 1 semana

Ok William was that the letter you got saying they would try them

hace 1 semana

So I was waiting on complaint since 2nd of November got the call today the lady from complaints couldn’t see why they hadn’t put my disputes through she emphasized on the fact I had a blocker on. I was actually thinking wow I might be in with a chance here she put me on hold then came back 5 mins later to tell me sorry the disputes won’t do it because of the way the transaction were put through I assume she means me okaying them. So the only option for me is ombudsman now! I was lost for words really was hoping with all that I’d already explained they may of actually seen it for what it really is. I’m normally very argumentative but today I wasn’t 😬 what was even the point in her call I’ll never know it’s like trying to get blood out of a stone.

Editado por el autor hace 1 semana
paulmcewan05
hace 1 semana

it was buddy

hace 1 semana

So I was waiting on complaint since 2nd of November got the call today the lady from complaints couldn’t see why they hadn’t put my disputes through she emphasized on the fact I had a blocker on. I was actually thinking wow I might be in with a chance here she put me on hold then came back 5 mins later to tell me sorry the disputes won’t do it because of the way the transaction were put through I assume she means me okaying them. So the only option for me is ombudsman now! I was lost for words really was hoping with all that I’d already explained they may of actually seen it for what it really is. I’m normally very argumentative but today I wasn’t 😬 what was even the point in her call I’ll never know it’s like trying to get blood out of a stone.

hace 1 semana

Raise it with the FOS - if you had the block in place at the time of the transactions and you can show all the payments to them then you should win.

CryptoG82
hace 1 semana

The only proof of payments is on my bank statements I don’t have access to the casino now they blocked me when I got in touch with them. And no receipts sent or anything so will this go against me?

Williamj86
hace 1 semana

Ok did you chase a lot or just wait

hace 1 semana

The only proof of payments is on my bank statements I don’t have access to the casino now they blocked me when I got in touch with them. And no receipts sent or anything so will this go against me?

hace 1 semana

You should be fine. You just need to state that the payments were made to XX Casino, you had a gambling block and that they have used transaction masking to get around the gambling block by operating a different MCC code. Send as much as you can to FOS.

CryptoG82
hace 1 semana

Thank you I will do I got in touch with elegro and they said they need the bank to contact them before they will help is that their way of saying if the banks won’t raise it then hehe we got away with it?

hace 1 semana

The thing is with the bank gambling block on or off its just the same it does not block anyway

Waldo1984
hace 1 semana

I think it’s a way of them not admitting to transaction laundering, I.e fraud!

boots2024
hace 1 semana

my banks fraud team said they thought if they put it through as fraud the likely hood of me winning was very slim. So if they did raise it as fraud can you still go to ombudsman or would that eliminate that option do you know?

Waldo1984
hace 1 semana

Have you not gone down goods not received?

boots2024
hace 1 semana

No because they don’t agree with that as I was honest and told them it was a gambling site. And so because I received what I paid for in their minds there’s no cause for goods not received. There was 50 transaction so couldn’t lie about what it was for.

hace 1 semana

The thing is with the bank gambling block on or off its just the same it does not block anyway

hace 1 semana

Yep, but they key thing for the FOS would be if there was a gambling block in place it shows an intention to not gamble and have legitimate transactions for these blocked. They are far more likely to rule in your favour if it is in place.

CryptoG82
hace 1 semana

Ok yip sort of thought so im not seeing a lot going to FOS now that is a good sign

1...260 261 262...285
Ir a la páginade 285 páginas

Únete a la comunidad

Debes haber iniciado sesión para publicar un mensaje.

Registro
flash-message-news
Noticias de Casino Guru – No te pierdas las noticias diarias de la industria del juego
SGW_new_push_alt
¡Llega la Semana del Juego Seguro! Juega a un juego de cartas rápido y pon a prueba tu estilo de juego.
Trustpilot_flash_alt
¿Qué opinas de Casino Guru? Comparte tu opinión
Síguenos en las redes sociales: mensajes diarios, bonos sin depósito, nuevas tragamonedas y más
Suscríbete a nuestro boletín para recibir información de los últimos bonos sin depósito, tragamonedas y otras noticias