Vulkan Vegas Casino - El jugador está cuestionando la licencia del casino.

Dear guru team

You should also tell your users the truth, or the casinos FOR WHICH you are advertising here. All casinos from Curaçao are also illegal until they present a German license.

Because as well as players can sue the casino, the casino doesn't need to pay out the winnings as the contracts are null and not.

Even if Vulkan Vegas is reputable, you remain illegal as long as you place your offer online in German and do not have a German license. I also assume that 95% still don't have a license for Germany, especially not from Curaçao. The internet is not a legal vacuum.

Best regards and stay healthy.

Kai A***** L*****

Sehr geehrtes Guru Team

Sie sollten Ihren Usern auch mal die Wahrheit sagen, bzw die Casinos, FÜR DIE Sie hier Werbung machen.Auch alle Casinos aus Curaçao, sind bis zu dem Zeitpunkt, wo Sie eine Deutsche Lizenz vorlegen,illegal.

Denn sowie, die Spieler, das Casino verklagen können, braucht das Casino, die Gewinne nicht auszahlen, da die Verträge null und nicht sind.

Auch wenn Vulkan Vegas, seriös daher kommt, bleiben Sie illegal, solange Sie Ihr Angebot, in Deutsch online stellen und keine deutsche Lizenz haben. Ich gehe auch mal davon aus, das 95% bis heute noch immer keine Lizenz für Deutschland haben,vor allem nicht aus Curaçao. Das Internet ist halt kein rechtsfreier Raum.

Viele Grüße und bleiben Sie gesund.

Kai A****** L*****

Dear abelinglaekamp,

Thank you very much for submitting your complaint. I’m sorry to hear about your concern.

Unfortunately, we at Casino.Guru don’t deal with complaints related to licensing regulations and policies. I understand your point, but, sadly, we’re not in a position to help you. We are an independent online casinos database which acts as a mediator in resolving players’ disputes. We have no authority to enforce the legality of rules.

Please let me know, if there is anything else, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Petronela

Dear abelinglaekamp,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.