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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Dear bhivrani2893,I'm glad to hear that your issue has been resolved successf... hace 7 meses
I received your email.Thank you very much, Beaxded33, for providing all the n... hace 7 meses
Dear andandjonnyx,We have noticed that you have submitted two complaints rega... hace 7 meses
Dear Realkings,I'm glad to hear that your issue has been resolved successfull... hace 7 meses
Thank you very much, notry98, for providing all the necessary information. I ... hace 7 meses
Thank you very much, Giovanni77, for providing all the necessary information.... hace 7 meses
Thank you very much, Sassy85, for providing all the necessary information. I ... hace 7 meses
Thank you for the update. I am sorry to hear that you lost your entire balanc... hace 7 meses
Dear Chaser361,Unfortunately, we have come to a point where we are not able t... hace 7 meses
Thank you very much, R558, for providing all the necessary information. I wil... hace 7 meses
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