On the site with reviews they generate positive reviews for themselves, in the telegram chat there are a lot of bots who praise the site, and those who contact them with a problem do not help them and simply block them, THESE ARE SCAMBLERS!
Tengo la misma situación
Hello, did the exact same thing happen to you as the other player describes? Could you say more about that please? If it would be possible we would try to help you, we just need to know more about the case you are in.
I will wait for your reply.
Si, gane $1,500, solicite un retiro de $500, la cuenta fue bloqueada, el dinero no llego, solicitaron verificación, les envié todos los documentos, luego de enviar los documentos pasaron 21 días y no hay respuesta, el soporte me ignora.
Oh well, that's a nuisance, then I'd probably go ahead and file a complaint. Our team would try to help you because 3 weeks is quite a lot to verify.
If you're interested you can file a complaint here. 👈
As for the documentation, didn't the casino tell you what the problem is? Were there any accepted? Is there a specific one with which there is a problem?
Sí, presenté una queja. El casino no dice nada, ni siquiera el motivo del bloqueo, si pueden comunicarse con ellos por favor, han pasado 4 semanas desde el envío de los documentos. Ignoran todos los mensajes por correo, no saben nada en el chat en línea. Por favor ayuda
I’m excited to experience BetPanda Casino and see if I can win big. I’ve heard mostly positive things, but I could use some guidance on how to approach it. Do you have any reviews or tips that might help me out?
No es necesario depositar dinero allí, y si no lo retiran, te bloquean la cuenta y listo.
Sí, presenté una queja. El casino no dice nada, ni siquiera el motivo del bloqueo, si pueden comunicarse con ellos por favor, han pasado 4 semanas desde el envío de los documentos. Ignoran todos los mensajes por correo, no saben nada en el chat en línea. Por favor ayuda
Can I ask you again, please, did you play in the casino or bet on sports? Because if you only played sports, we probably can't help you, but I could send you some links where they might know.
Jugué en el casino y hice apuestas, pero jugué más en el casino.
Hin there!
Sadly, I could not spot an accepted complaint. I suppose you can try one more: give the best explanation you can, making sure to include any casino wagers, and colleagues from the Complaint Team will evaluate whether the submission satisfies all requirements for the case to be accepted. 🤷♀️
Ya pasaron 6 semanas desde que envié los documentos, no hubo respuesta, la cuenta está bloqueada, no me dan el dinero. Ya di una explicación. Recargué mi cuenta, gané 1.500 dólares, lo puse en retiro, 400, el dinero llegó casi de inmediato. Jugué un poco más y nuevamente el saldo era de 1.500 dólares. Pedí un segundo retiro de 400 dólares, el dinero no llegó, la cuenta estaba bloqueada. Una semana después pidieron documentos, envié todo lo que me pidieron. Y después de enviar los documentos, pasaron 6 semanas, no hubo respuesta de ellos, la cuenta está bloqueada.
I clearly understand your problem. Anyway, when I looked into why your complaint was not accepted, it was mainly because our team flagged it as being about sports betting, which we are not involved in. It should also be said that you made money by playing in the casino, although I didn't explicitly see you say that you were just betting. So please try again and hopefully this time the complaint will open normally. 🙂
No solo aposté en deportes, también jugué en el casino.
Yes, and it's important to mention this in the complaint too, so please try to enter it again and say that it didn't refer to the case you're describing only to sport.
Jugué en el casino, no solo apuestas.
Great, I understood that, I thought that when you re-submit the complaint you would write it in the text there, so that the team knows about it please. Would that be possible? You only post here on the forum and I don't deal with complaints.🙂
Las quejas son rechazadas
I looked at it and I wrote to my colleagues about it and I saw that at the beginning you said it was just for the sports betting. Then you wrote that it was also for slots, but unfortunately I have the feeling from what I saw that it is also mainly sports betting.
So the main point is that if someone bets on sports and then the casino blocks his account because of a review, we can't help him because they are investigating his game play and we don't have a department for that.
However, I heard you got a list of sites that deal with this area and maybe they could help you. Did you file a complaint there as well?
I’ve been wondering if live games offer better chances than slots. What do you guys recommend?
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