ForoCasinosTema general sobre Rabona Casino

Tema general sobre Rabona Casino (página 13)

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hace 6 meses

Hello, @Romi, friend. My account is verified there, 100¨%, fully verified

But still, I didn't get any payment. Support remains the same. Rabona continues to give robot-like responses in the chat, telling us to wait, wait, wait. They just apologize for the delay, promise to pay the next day and that day never happens.

I've been reading lies, excuses, saying they're sorry for the delay, the inconvenience, the frustration for more than 20 days. Promises saying that my payment is close to completion, which will happen soon, at the same time that no email is answered by support

Now, we have arrived on another Friday, the site does not work on Saturday and Sunday. In other words, there goes another 3 days on hold, without my payment.

I just need them to pay my 3 outstanding payments and my entire remaining balance, in full, straight to my bank account. @7StarsPartners @Rabona can you resolve this today? If it is easier to pay by cryptocurrency, I can send my Bitcoin wallet address if this is faster than sending it to my bank account

 

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hace 6 meses

I am really sorry for this long-standing situation. Our complaint team is working on your case and unfortunately, there is nothing much we can do right now but wait for the resolution of your case. Whenever you have some new information, please let us know.

Quesaca777
hace 6 meses

As you know from your complaint, our team has to wait 14 days before they can intervene. I hope everything will go well and your case will be solved soon. Please come forward with any news from the casino, we'll be here waiting for your reply.

Romi
hace 6 meses

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

Editado por el autor hace 6 meses
Quesaca777
hace 6 meses

me paso lo mismo, van a pasar unos dias mas y te van a decir que tu cuenta necesita ser verificada para procesar el pago etc

wansan
hace 6 meses

Me alegro de que has recibido tu dinero pero tengo que aclarar que no son nada serios, otra plataformas pagan al instante y estos tardan lo que les da la gana en pagar ademas de que otros verifican tu cuenta antes y no solo cuando quieres retirar.

Tambien vi en otro foro que hay alrededor de 60 casinos con el mismo formato, los mismos juegos, las mismas cuotas para deportes, las mismas promociones, etc lo mas probable que todos estos casinos tienen la misma administracion y algunos lo he comprbado

hace 6 meses

Me alegro de que has recibido tu dinero pero tengo que aclarar que no son nada serios, otra plataformas pagan al instante y estos tardan lo que les da la gana en pagar ademas de que otros verifican tu cuenta antes y no solo cuando quieres retirar.

Tambien vi en otro foro que hay alrededor de 60 casinos con el mismo formato, los mismos juegos, las mismas cuotas para deportes, las mismas promociones, etc lo mas probable que todos estos casinos tienen la misma administracion y algunos lo he comprbado

hace 6 meses

That's true, friend. Generally, sites are part of some groups that encompass several sites within. However, sites within a group do not always belong to the same owner, they generally "rent" a site within the platform. With this, they share things in common with the entire group, the entire platform, such as support, which are the same people, the financial sector, account verification sector, anti-fraud system and other things, although the owner of each of these sites is different from each other. For example, look at the VBET website, they own and own the BETCONSTRUCT platform. And there are thousands of sites in the world that use Betconstruct as a platform, you have certainly seen several sites with the same look, the same layout, the same odds, they are really a very large platform, and each of the sites within it belong to a person. For example, you and I can create a betting, casino, poker website right now, all we need to do is hire (rent) this service from Betconstruct. They do everything, we just need money (and it doesn't cost little, it's expensive) to maintain our website

Editado por el autor hace 6 meses
hace 6 meses

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

hace 6 meses

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

wansan
hace 6 meses

Esta empresa rabidi tiene mas de de 60 paginas similares pero con nombres diferentes y no se yo si estan alquiladas o es el mismo ladron, la cosa es que probe varias de estas y en todas es la misma administracion y la misma gente el en chat, las mismas respuestas, aveces parecen respuestas automatizadas, hace 3 dias me abri cuenta en librabet y pregunte como va el bono de binevenida y me dice que hay que depositar, luego apostar la cantidad depositada y luego me dan un bono de binvenida. deposite, aposte la cantidad depositada y hoy en el chat me dice esto: ¡Gracias por esperar! He investigado su solicitud, y lamento comunicarle que no hay bonos disponibles para su cuenta por decisión de la Administración del sitio.


hace 6 meses

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

hace 6 meses

Good morning. Unfortunately, Rabona once again started delaying payments and giving the same answers and promises that did not materialize.


They give 3 business days to make the payment and they didn't fulfill my last withdrawal


It's already been waiting for 7 days. I don't want to spend 20 days waiting for this again and reading support promises that they don't honor


Please, admin, reopen my complaint for me to update there (I tried to click in "reopen" icon there, but not worked because not was displayed the captcha)

Link of complaint for you to reopen:

https://casino.guru/rabona-casino-withdrawal-of-player-s-winnings-has-4


Editado por el autor hace 6 meses
wansan
hace 6 meses

I am sorry your payment is delayed once again. Unfortunately, we are unable to reopen your complaint; only you can. Please write an email to kristina.s@casino.guru if you face some difficulties when trying to reopen it.

Let us know if you have any updates.

Romi
hace 6 meses

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

hace 6 meses

HOLA BUEN DÍA QUERÍA PEDIR REFERENCIA DE ESTE CASINO SI PAGAN O SE DEMORAN O SI NO ES TRUCHO


hace 6 meses

HOLA BUEN DÍA QUERÍA PEDIR REFERENCIA DE ESTE CASINO SI PAGAN O SE DEMORAN O SI NO ES TRUCHO


hace 6 meses

Hello, friend, yes they pay. At first, they seem to be very bureaucratic, to verify the account, really, it takes a few days


With a verified account, payments generally take 3 to 5 days to pay (some delays may occur, but they do pay)


You can read the last pages of this forum thread here, for more opinions and cases from other customers


It's a website that pays, but a little clumsy and slow in support 🙂

hace 6 meses

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

hace 6 meses

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

hace 6 meses

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

hace 6 meses

Hi, Romi, good afternoon. Unfortunately, I will look for another casino here on the Casino Guru affiliate list


Because there at Rabona they limited my sports account to bets of 5.00 maximum. They didn't limit it in the casino, but as I also like to play sports, I'm going to look for another site where I can play both sports and casino with good limits. Thank you very much! 😀

wansan
hace 6 meses

You're welcome and I understand your decision. I probably wouldn't want to have that limit on my account either, so I'd look for something better. Maybe someday it can be worked out with them and you won't have it applied here either, but if you can find a better casino, then it won't matter. 

So good luck with your next choice. ☘️

hace 5 meses

Hola, ví las quejas y me entró miedo, quiero que me ayuden a retirar las ganancias sin ningún problema, por favor, aún no verifico mi cuenta y ni pido el retiro porque no hacen retiros sabados y domingos

juniorbo
hace 5 meses

La mayoría de quejas son de otro casino del mismo grupo, pero aún así la mayoría de quejas han sido resueltas. Por lo que puedo leer simplemente son lentos para verificar cuentas y pagar. Conozco a este grupo y estuve registrado en uno de sus casinos pero ni siquiera jugué ni nada porque no me dejaron verificar mi cuenta antes de depositar y jugar, al parecer los retiros toman una semana y las verificaciones también

hace 5 meses

Hola, ví las quejas y me entró miedo, quiero que me ayuden a retirar las ganancias sin ningún problema, por favor, aún no verifico mi cuenta y ni pido el retiro porque no hacen retiros sabados y domingos

hace 5 meses

Hello, I think there is nothing to worry about yet and you can stay calm for now. Like the SunsetGaze said, most of the complaints are from casinos in the same group and most of them have been resolved. 

However, has the casino already asked you to send the verification documents or not yet ? If not, it may not be necessary yet, but most casinos ask for it when you make your first withdrawal, so if you do, maybe they'll get back to you then. If you want to get your money, you shouldn't be afraid to withdraw it. So I would recommend to keep calm and make a withdrawal and see how it goes. 

If you have any problems, you can contact us and we'll see what we can do. 

Deal? 🙂

hace 5 meses

file

first of all this photo is from a bonus that i was in and the casino popped me out and when i logged in there was no bonus in the game and 0 wins that i had already won some in the bonus!second of all this casino is rigged really.i played 400 euros and my balance didnt go over 50 euros.0 wins really!and the last they always get you out of the game with terrible lag

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