Have someone else problem with verification and no information on this casino?
This casino should be approached with extreme caution. The games might be rigged or pirated. All games no matter the provider lag and often show errors but still take your money. Basically no RTP either. Also, no way to keep taas on your actual balance since that lags as well. Awful.
Hola
¿Alguien ha jugado juegos con las condiciones de bonificación de comodines brillantes y los juegos de bonificación bloqueados...?
Estos son los términos y condiciones más engañosos y opacos que jamás haya encontrado. Esto es un engaño arbitrario y roza el fraude.
Hi, I've moved your post under the casino you're talking about.
Anyway, as far as the bonus conditions are concerned, what have you come across that is misleading ?
I noticed that you have already filed a complaint about this case, and we are waiting for the casino's response, so I wonder how they will deal with it, even though they haven't responded for 4 days.
Nevertheless, I wish you the best of luck and I hope that everything will be resolved soon.
I have registered a few months ago with ShinyWilds and my experience was not the best... but logged in again last week and I have to say the improvements are duly noticeable!
Games are fast now and some design changes are also making this casino a nice place to play actually! .... def a thumbs up!
This casino rejected my withdrawal and told that I have played slot which is banned for bonus play. This slot is not even mentioned in their bonus terms. I don't recommend this casino at all.
It would be good if you save their T&C and their restricted game list while a bonus is active in case the list is edited after you played said game.
Restricted games should be blocked automatically when you try to get into them, this is what many casinos do, also immediately blocking your bets if you try to bet above the max bet allowed, while we as users must check everything by ourselves, casinos should still enforce their restrictions automatically, imagine having to memorize which games you can't play or having to check the forbidden games list everytime you want to play any game. You say the game wasn't banned when you checked right? Maybe this casino enforces banned games retroactively, I remember seeing one case like this in other casino
This casino rejected my withdrawal and told that I have played slot which is banned for bonus play. This slot is not even mentioned in their bonus terms. I don't recommend this casino at all.
Hi, I checked the Terms and Conditions as well and I didn't find any such game in the restricted. Did the casino explain if there was any mistake ?
However, I saw that you filed a complaint a while ago and are currently waiting for a response from the casino about what happened. I hope that this misunderstanding will be resolved as soon as possible. If you have any new information please let me know.
They explained then that I should understand that it is restricted game because the name of that slot is almost same. This doesnt make any sense at all.
Oh, that doesn't seem to me to be a reasonable answer from the casino, because if there is a restricted game, it should be listed in full and especially if the casino has two games that are only minimally different, so that the player doesn't get confused.
As I have already said, you have an open complaint and I am curious to hear from the casino.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
