hace 1 año
My congratulations. I would post that casino doesn't pay only if I'm certain though 😀.
I am happy you were not entirely correct at this point ✨.
Tema general sobre Silverplay Casino (página 5)
hace 1 año
Cierto falso me estan masacrando con mensajes de texto todos los dias a todas horas sin que yo les de ninguna autorizacion y ni contestan el chat son una verguenza
Traducción automática:
hace 1 año
Hola. Solicité un retiro en Silverplay Casino hace 14 días. Estoy verificado por lo que todos los documentos están allí. Pero lamentablemente no el dinero. Alguien me puede ayudar. Muchas gracias.
Traducción automática:
hace 1 año
Hello.
Long story short - I would submit a complaint.
Read the guide here then submit one:
https://casino.guru/complaints/create
Don't worry it is free!
hace 1 año
Los peores casinos posibles son de Bellona NV, hacen todo lo posible para llevarse sus ganancias, por el amor de Dios, no juegue en estos casinos de Bellona NV, GRAN ESTAFA
Traducción automática:
hace 1 año
If I may, I would like to add a link to its safety index - which is quite low plus a link to user feedback calculated as bad. 🙁
Thank you for the warning!
hace 1 año
Hola, ¿alguien puede decirme cómo van los retiros y cuánto tiempo han tardado? gracias
Traducción automática:
hace 1 año
Hello there.
I suggest you read this thread, all the tips are here. Especially the safety index, and user reviews - both have been mentioned. Browse this thread to see other player's experiences. Honestly, I would be cautious, check out the casino review:
hace 1 año
Hello, have all the people that complained about the waiting times eventually got their money? i have submitted a withdrawal request almost 9 days ago now and nothing. Same copy and paste reply from live chat, should i forget about ever getting paid ? should this casino be blacklisted at this stage?
hace 1 año
This casino does not pay out! beware, do not sign up here, its a scam
Editado por el autor hace 1 año
hace 1 año
Hi, I see that you have the same problem as most of the players who have filed a complaint against this casino. However, from what I've seen, almost all of the complaints have been resolved, even though it took quite a long time. I see that you have filed one as well, and I firmly believe that even though it is dragging on, you will eventually get paid.
Anyway, what is the casino's answer to you about it taking quite a long time ? We give casinos 14 days to resolve withdrawal requests. Do you have a fully verified account ?
I'll wait for the answer.
hace 1 año
Yes iv been told my account is verified and they have all the documents needed by live chat, when asked about my withdrawal its the same copy and paste answer from live chat… ‘different department’ ‘its still being reviewed’ ‘keep an eye on your email’…
hace 1 año
I absolutely sympathize with you in this situation because I know what it must be like to keep getting the same answer. It's been 12 days, right? If nothing changes in another two, our team will try to go deeper into the situation and help you. We'll see where it goes. If you have any new information, would it be possible to let us know ?
hace 1 año
12 days now yes, i dont have any new info, apart from logging in every day and asking live chat for an update, and they just say the same thing over and over, very frustrating. So you guys can help when its two weeks?
hace 1 año
Our team will try to do this as the deadline we give casinos to resolve the withdrawal passes. Hopefully it will be successful and everything will be resolved fairly. Fingers crossed. 🤞🤞
hace 1 año
Hi Jaro,
I just recieved the money! it took two weeks but i got it
Del
Editado por el autor hace 1 año
hace 1 año
Well, I'm very glad to see you finally got your money. 🎉😊
Two weeks was getting to be quite a lot, so I believe it's a relief for you. However, I would also ask you to confirm this information to Tomas in the complaint, because he is waiting for an answer whether you have received it or not.
Anyway, are you going to stay with this casino or are you going to find another one ?
hace 1 año
Not staying with this one! i closed my account straight away..looking for new one now
hace 6 meses
Estoy muy satisfecho con el servicio y el pago de las ganancias. Por supuesto que es un juego de azar, todo el mundo debería ser consciente de ello. Por supuesto que a veces se pierde, pero en comparación, es un muy buen casino y el servicio es absolutamente recomendable.
La gerente del casino, Diana, siempre es accesible y absolutamente amigable con el cliente cuando se trata de preguntas y problemas, y se ocupa de ellos de inmediato.
Atentamente
D3NNI5
Traducción automática:
hace 6 meses
That sounds great. May I ask with what kind of issue the support helped you there? It is always great to have good support at an online casino who is able and willing to solve problems, right?
