Could you try to delete the cookies or try from another browser to get in and write to the complaint ? If that doesn't work let me know. I saw that the ball is in the casino's court so I hope they will reply and give relevant information.
Hello,
I have asked for a withdraw 8 days ago(6 working days passed) and casino didn’t proceed with the withdraw of 100 EUR.They facing delay they say, no one tells me what is really going on!!I saw that almost everyone here have a problem with the withdraw?How did you manage to get your money?
is this casino paying really. They say that fast payment three working days max. But this delay huge. It is the first time that I am waiting so much time.
Hermano, yo que juego desde principios de año hago retiros, a veces tardan hasta 14 días hábiles, a veces cada 3 días. Tiene que ver con el volumen ahora creo que lo tienen de todos modos.
Sorry!!14 days for a withdraw????unbelievable!!
La cosa es que se llevan bien, hermano.
Apologise but I am not agree!!I am waiting 8 days now and we are living in 2024. All the translation currently are almost automated. The 8 days in our days is totally unacceptable for no reason….
Hermano, abre una denuncia y explica qué y cómo.
thank you live !already did this..
Hello,
I have asked for a withdraw 8 days ago(6 working days passed) and casino didn’t proceed with the withdraw of 100 EUR.They facing delay they say, no one tells me what is really going on!!I saw that almost everyone here have a problem with the withdraw?How did you manage to get your money?
is this casino paying really. They say that fast payment three working days max. But this delay huge. It is the first time that I am waiting so much time.
Hi, you say that the casino didn't tell you anything more than that it's delayed yes ? According to what you had a chance to read it's true, sometimes it takes time to send money from the casino and I can see that another player also helped you at least with his experience.
Anyway, do you have a verified account here ? Is this your first withdrawal here ?
In addition, we give casinos exactly 14 days to sort out everything that is necessary and send the money. So if nothing changes after that time, be sure to let us know and we'll try to help.
Hopefully it won't be necessary and you will come back with an update that you have already received the funds. 😉
My account don’t need veryfication at this moment. It is my first withdrawal. However they didn’t providing a reason behind the delay. We are currently on the 10th day.
Thanks for the informative answer. I hope this will be resolved as soon as possible and you will get your money or a reason for what is happening. I assumed it might be verification but since you say it is not, then it must be something else.
Anyway, we will have to be patient and wait and see what happens next and if nothing happens then our team will come in and try to contact the casino.
Good luck. ☘️
Hola, quiero comunicarme con el casino pero el chat no funciona!!
¿Crees que realmente recibiré el dinero que gané?
Información requerida
Have you tried to reach them by email? I saw you have successfully submitted a complaint here with our team, so hopefully your issue will get solved. Please keep us informed.
Me uno a la lista de los estafados por este casino. Llevaba dos días esperando para que me pagarán 500 euros y hoy me lo cancelan diciendo que es por problemas con l proveedor. Lo he vuelto a solicitar y claro a esperar 3 días mas. Después de leer lo que pone gente por aquí he llegado a la conclusión de que he sido estafado.
Alguien ha conseguido cobrar?
Aún no he recibido ningún comentario sobre mi pago.
¿No querían que te verificaras?
Por favor háganmelo saber, tengo el problema de que el chat no funciona.
Por favor, podría ayudarme alguien?
Envié la documentación para que me la verificarán y me dijeron que no hacía falta. Esta tarde me han dicho q hasta mañana no empiezan los 3 días mas y si m la validan como pilla el fin de semana que m olvidé hasta el lunes
Alguien me puede ayudar a reclarmarselo?
Me uno a la lista de los estafados por este casino. Llevaba dos días esperando para que me pagarán 500 euros y hoy me lo cancelan diciendo que es por problemas con l proveedor. Lo he vuelto a solicitar y claro a esperar 3 días mas. Después de leer lo que pone gente por aquí he llegado a la conclusión de que he sido estafado.
Alguien ha conseguido cobrar?
I can understand that you feel this way, but in my opinion, it is really soon to know. We usually give casinos 14 full days to process the payment, especially when it comes to the first one. So hopefully they will be able to send the money shortly, and everything will be just fine. Surely let us know about any further progress regarding your withdrawal.
Ok, espero q no tarden tanto y poder escribir que ya está resuelto.
Muchas gracias por la rapidez 🙂
Hola,
¿Funciona su chat en vivo en el casino?
Atentamente
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