hace 3 años
So, after you had made your first withdrawal you realized that some slots were restricted to you immediately?
Can you name some examples?
Tema general sobre Vulkan Vegas Casino (página 9)
hace 3 años
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
Editado
hace 3 años
Vulkan Vegas, precaución, manos fuera, dudoso.
Mantente alejado, en serio...
La estafa viene de Curazao,
El dinero se descontará de la cuenta del juego después de 2 o 3 días para que puedas seguir jugando,
Pagos muy malos e irregulares,
La bonificación debe implementarse 40X con un 1 % de éxito, tan buena como nunca....
Muchos bonos, sin sentido sin éxito,
Mensajes SMS y WhatsApp con una bonificación de hasta el 170%, por supuesto rara vez exitoso...
Sin límite de depósitos, sin regulaciones, puedes aplastarte sin fin....
Los giros gratis son muy difíciles de conseguir y ganan mucho menos de lo que cuestan, sin aviso de pérdida de dinero.
Lo mejor está por venir... Si presentaste una queja seria, la cuenta del juego será bloqueada inmediatamente.
He contratado a mi abogado ahora para detener esto y no creas cuando te dicen "lamentamos que no hayas tenido suerte".
no depende de ti, te deseo la mejor de las suertes de todos modos....
Traducción automática:
ResponderCitar1
hace 3 años
tuve una muy mala experiencia
El dinero se descontará de la cuenta del juego después de 2 o 3 días para que puedas seguir jugando,
Pagos muy malos e irregulares,
Traducción automática:
hace 3 años
Thank you for the reply, i haven't deposited much money, i was just trying to test the platform because at first sight it seemed pretty decent. My main concern was if withdrawing is working and they kept bringing up lots of reasons, wasting my time but tricking me to insist. Ill maybe wait two more days and im gonna give up.
hace 3 años
They deducted the money after about a week and said "withdrawal accepted or something like that, now it's been about 36 hours since that, their "finance department" is theoretically gonna reply soon, but yea... seems like bullshit
Editado
hace 3 años
Muchos bonos sin sentido sin éxito
Por supuesto, los mensajes SMS y WhatsApp con una bonificación de hasta el 170 % rara vez tienen éxito...
No hay límites en los depósitos, no hay reglas, puedes romperte indefinidamente....
Los giros gratis son muy difíciles de conseguir y ganan mucho menos de lo que valen sin avisar de la pérdida de dinero.
Lo mejor está por venir... Si presenta una queja grave, la cuenta del juego será bloqueada inmediatamente. "Lamentamos que no tengas suerte". no depende de ti
Te apoyo totalmente. A menudo me encuentro en situaciones similares. Bloquear su cuenta es una de las formas favoritas de los casinos para protegerse de cualquier responsabilidad.
Traducción automática:
hace 3 años
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
hace 3 años
Hello,
allow me to say that in some cases the KYC and associated withdrawal may take a week or so. When our complaint team deals with players' complaints, they allow casinos 14 full days.
May I know whether your account has been fully verified, please?
hace 3 años
Muchos bonos sin sentido sin éxito
Por supuesto, los mensajes SMS y WhatsApp con una bonificación de hasta el 170 % rara vez tienen éxito...
No hay límites en los depósitos, no hay reglas, puedes romperte indefinidamente....
Los giros gratis son muy difíciles de conseguir y ganan mucho menos de lo que valen sin avisar de la pérdida de dinero.
Lo mejor está por venir... Si presenta una queja grave, la cuenta del juego será bloqueada inmediatamente. "Lamentamos que no tengas suerte". no depende de ti
Te apoyo totalmente. A menudo me encuentro en situaciones similares. Bloquear su cuenta es una de las formas favoritas de los casinos para protegerse de cualquier responsabilidad.
Traducción automática:
hace 3 años
Hello leksander,
I think that casinos usually block accounts in those situations to ensure that the balance stays the same unless the problem or investigation is solved or closed. I guess it would be far worse if the account stays open and the player could lose the winnings meanwhile.
hace 3 años
Hello, on 26th of September my withdrawal was approved and KYC confirmed. They said if the money won't arrive in 24 hours i should write to them. It's been almost 48h . After24 hours they've sent a message to their finnancial department, now im waiting for news. I've asked for a recipe or something since the withdrawal was made on crypto so i could check the wallet. Nothing for now
hace 3 años
Well, if your account has been fully verified, we allow casinos 14 full days to proceed with the withdrawal.
I ask you kindly to wait, we would do the same.
If the casino is not able to catch up with the time limit, we will step in and try to help via complaint.
hace 3 años
Thank you for the answer, i will wait, i've kinda lost hope regarding this casino. We'll see
hace 3 años
Thank you, I hope that the complaint will not be necessary 🤞
hace 3 años
Me too, but by the way this looks, i don't think they are capable to solve their problems, i'd like them to proove me wrong though.
I've wageres on over 20 online casinos and never seen something like this.
hace 3 años
I understand your point of view, let's give them some time to prove you wrong preferably.
I will check on you on Monday 🤞
ResponderCitar1
hace 3 años
Still nothing 😁
hace 3 años
Well, I would say that there is still some chance. 😀
However, If you need help, feel free to submit a complaint through our resolution center.
hace 3 años
I will, but i might have to wait a little more. You said something about 14 days or somth?
hace 3 años
did anyone ever got a withdrawal from this platform? I saw a lot of bad reviews
hace 3 años
I will, but i might have to wait a little more. You said something about 14 days or somth?
hace 3 años
Exactly, when somebody submits a complaint, we allow the casino 14 full days to verify the account and proceed with the withdrawal.
Honestly, I'm not pretty sure how long you have been waiting for now.
This casino is a good one and pays out the winnings, feel free to check our complaint section to learn how many complaints have been submitted and resolved. There is not a single unresolved complaint so far. I take it as a very good state of things.
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