ayer
Would you like to tell us more about all this? Maybe we could help somehow.
Tema general sobre Ybets Casino (página 11)
ayer
Hi Romi, what do you want me to say about? I didn't really understand
ayer
My case as no evolution.. i did a complain almost a week ago. For 5 days i have no answers from casino guru, you guys stoped answer 🙁
Can anyone help me?
ayer
if it's about Ybets casino, I'm still waiting for the withdrawal, 72 hours haven't passed yet, I understand that they have some delays and I have to wait😌
ayer
I wish you the best of luck.. im waitting for almost a month.. a lot of people are in the same situation as me.. from what i can read here in the forum...
Editado por el autor ayer
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ayer
is there something wrong with your account? what is their excuse?
ayer
Its a long list..
First they were having problems with the withdrawal sistem.. then had to verify my game session.. then they asked me for documents.. ok until here, i understand.. but then.. first of all they have only to options of withdrawal, at least for me.. i tried withdrawal via visa they said that my bank rejected it, that is not true. I asked my bank about the situation and they told me that nothing was tried .. so its not true. Then they sugested me the other option, via skrill. My skrill account is blocked. A lot of people are having this problem with their skrill accounts, and skrill is not answering to anyone, not via email and not via phone...i always had a skrill account, for more than a year.. never had problems until now
Editado por el autor ayer
ayer
I saw that the casino also responds to posts, have you tried asking them a question here?I'm sorry for your situation
ayer
I opened a complain.. they dont answer. What method of withdrawal did you use?
ayer
I made the withdrawal on my bank card with which I also deposited
you didn't do the same
ayer
I used a pre paid card (linked to my card), because my card was not working. Then o did a withdrawl request for it and didnt work. Then they told me to do the request for my card and they said my bank rejected it. That is not true. I spoke with my bank and they didnt receive any attempt of withdrawal. They do this with many people, you can read here in the forum.. but i hope you withdrawal request works.
ayer
I'm sorry for your situation and I hope you solve it somehow, I'll write here how my situation is going. I wish you much success♥️
ayer
My case as no evolution.. i did a complain almost a week ago. For 5 days i have no answers from casino guru, you guys stoped answer 🙁
Can anyone help me?
ayer
Please mind the timer in your complaint. Our team deals with hundreds of complaints daily. You will get some updates soon; just be patient, please.
ayer
I don't know exactly if I was asked for verification, but I was able to withdraw and it is now pending
I made a deposit with only one card, Mastercard, with which I also made the withdrawal, I'm still waiting🥹
ayer
You should have this information regarding the verification in your account, usually. Do you see it there, perhaps?🤔
So, your withdrawal has been approved and now it is pending, right?
Please keep us updated how it goes, and in case that you feel it is really going for too long, let us know.
We usually give casinos 14 full days before we intervene. Please have that in mind.
ayer
in my account, the withdrawal appears written with,,processing,,I kept talking to them on chat, and they tell me that my account is fine and to wait, I will wait 14 days and if it doesn't get resolved, maybe you will be able to help me.
I will keep you updated. Thank you very much
hace 6 horas
That would be for the best, I believe.
We will wait here to hear some news from you.
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