hace 4 meses
It Will help! Trust me! BetOnRed as an active TrustPilot profile and its international.. I mean 1 account to all countries. They Will reply. And don’t ask for 50%.. they refund 100%
How to contact the Antillephone N.V. (Curaçao) licensing authority (página 11)
hace 4 meses
so what does CasinoGuru really does? 😅 I saw a Post that shows that you have good relations with some operators and regulators from Curaçau .. but until now no one could help me 😅 why can’t you speak with any company? Its not like they are doing the right thing or doing legal stuff 😂 as for the eMoore N.V they are not just a compliance team… you should have good relations with them.. because they are managing/helping almost every Casino in Curaçau. They are license holders, regulators, complaince team, everything that a modern casino from Curaçau has to got.. They do the Service. They are the owners of TrustMore, and most of new and some oldschool Curaçau Casinos even got the same address from TrustMore.. yes, they rent off shore offices too.. so, I Think CasinoGuru have to Know the guys from the EM Group 😅 they are now present in Curaçau, Malta, Cyprus and Netherlands.
hace 4 meses
I understand it seems so obvious from your perspective; there is, however, another point of view. Currently, the Complaint Team consists of less than 25 people; there are currently 949 open complaints. Since we generally have good relationships with some authorities, these are discussed and maintained through conferences and meeting events. We have no chance to act on the player's behalf, not only because of the legal side of the problem but also because we do not have enough people. Though it is quite demanding, time is still running out for us to provide all these services for free. Every week, Petronela, the Complaint Team Leader, requests that the team raise their weekly maximums in order to continue taking on new cases.
hace 4 meses
En la apuesta al rojo no tuve que pasar por ningún proceso KYC, pude retirarme así sin más a pesar de que estaba en la lista negra del casino hermano debido a las quejas. 😂
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hace 4 meses
En la apuesta al rojo no tuve que pasar por ningún proceso KYC, pude retirarme así sin más a pesar de que estaba en la lista negra del casino hermano debido a las quejas. 😂
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hace 4 meses
That is the kind of KYC problems i was talking about… just try your luck on TrustPilot
hace 4 meses
¿Es posible recuperar su depósito sin KYC de forma legal? Los casinos están obligados
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hace 4 meses
Only need to perform KYC in accounts that deposit high values I think. But they do have to track players movements to see if don’t have addiction of for money laundry reasons.
hace 4 meses
Bueno, deposité 6000€ y retiré 3k en una semana, todo sin KYC. ¿Están ahora realizando el proceso? Con un poco de suerte
Creo que solo tenías que subir tu DNI pero ningún otro documento.
Editado por el autor hace 4 meses
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hace 4 meses
Just avoid any casino with the license "Antiellphone". They never pay and they never answer any emails. I had 2 big cases here but the casino guru team wasn’t able to help me.
one with tsars casino where they could not find any withdrawal option for me for a period of over a month , resulting in me getting diss appointed and losing the money.
the other one was with favbet casino where i clearly asked for a self exclusion yet my account remained open and i lost over $5,000 which they refused to refund.
i contacted askgamblers, casinoguru, antillephone but nobody was able to help me .
any ideas guys?
hace 4 meses
Hi everyone,
Forget about help from the site of Antillephone N.V. I have two cases of Tritium Casino and Casinostars and they dont want to help me to get back my winnings. I think the Goverment of Curacao should close this Licenser forever.
hace 4 meses
Can we do anything to close their license forever? Like Gathering all the players damaged and submitting an official complaint to the Government of Curacao? Do you have any ideas?
hace 4 meses
Estaría allí en un instante. He pensado en algo así. Y tal vez una denuncia pública. Hay que aplicar presión. Lo único que les importa es su reputación.
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hace 4 meses
I agree with you 100% . Public pressure would destroy their reputation and might be the end of them
hace 4 meses
Dear Radka , i submitted a complaint and it was rejected mentioning that it relates to casino affiliates , which is totally incorrect . I never mentioned anything regarding affiliates. Can you check this problem please?
hace 4 meses
¿Es posible recuperar su depósito sin KYC de forma legal? Los casinos están obligados
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hace 4 meses
I am not able to respond to that from a legal standpoint, but gaming attorneys ought to know.
I have never personally looked into the connection between KYC and refunds. The fair aspect is the only thing that matters to me. Therefore, I would say you are severely disadvantaged if the casino has never intended to verify you for whatever reason. There will not be much of an opportunity for you to take your winnings out.
However, I would not request a refund or chargeback if you are unable to pass the KYC without any problems from the casino and you have an equal opportunity to play as everyone else.
That being said, I think the bank is not particularly interested in specifics when it comes to chargebacks. As a result, casinos are hesitant to accept players who have charged back across the casinos.
hace 4 meses
Dear Radka , i submitted a complaint and it was rejected mentioning that it relates to casino affiliates , which is totally incorrect . I never mentioned anything regarding affiliates. Can you check this problem please?
hace 4 meses
Dear 7anoosh,
I'm sorry I can't do that for you because I'm not part of the Resolution Center. If you feel that the decision made about your case was incorrect, please make another request stating why it should be reconsidered.
Thank you.
hace 4 meses
Dear Radka, i already submitted the case twice and was rejected for the same reason! What can do in such a case and who can I contact?
Oculto
Motivo:
We are not sure that it is a safe and relevant offer. Due to the safety of other users, such things are not allowed on this forum
hace 4 meses
Hola, ¿cómo puedes ayudar con esto, si puedo preguntar?
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Oculto
Motivo:
We are not sure that it is a safe and relevant offer. Due to the safety of other players, such things are not allowed on this forum
hace 4 meses
cyberbingo.com owes me over $10,000 It has been over six months. I tried to solve this problem with no success. Their response was most time they were having problems with their processors. need help to collect my money
