ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 133)

hace 1 año de kirekin
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ritzsergio2
hace 3 meses

I recieved this


We are writing to inform you that our company is a software services provider. We provide our software, namely "payment gateway software," to merchants and financial institutions. We do not engage in any financial transactions on behalf of any third party, nor do we conduct any activities that require a financial license. However, we comply with current PCI DSS requirements and GDPR regulations. Therefore, we can only forward the above letter from you to the parties involved in the transactions you pointed out if you give us your consent to do so.

Looking forward to your response

hace 3 meses

They try don't return money.


ritzsergio2
hace 3 meses

What did they answer you ?

mjoo93@outlook.com you can tell me More if you want 🙂

ritzsergio2
hace 3 meses

Ey,


Solo una pregunta rápida: ¿Cashbulls le respondió o simplemente le devolvieron el dinero? Gracias 🙂

Traducción automática:
ritzsergio2
hace 3 meses

Hi mate,

Ifile this the response you got at first?




ritzsergio2
hace 3 meses

So how did you get the money from cashbulls?

Westernbrother
hace 3 meses

Did you get anywhere with payop in the end

Anonymized668
hace 3 meses

I have not done it yet! When I get a chance to construct a good email I will🙂

Dt100
hace 3 meses

Got the same reply here. Looks like cashbulls either have no link with Mydates or is trying to avoid a refund.


Hope those who succeeded respond here on how they did it.

Anonymized668
hace 3 meses

yes

Youssf
hace 3 meses

Hopefully ritzsergio directs us how to go about it. I feel they will be grotobook as well, because they are the same company!

Dt100
hace 3 meses

También recibí este mensaje de Cashbulls, ahora les enviaré un correo electrónico adecuado.

Traducción automática:
keejan
hace 3 meses

What will you say?

keejan
hace 3 meses

We need the workaround from ritzsergio for a refund from them. Otherwise the only option would be a chargeback.



Dt100
hace 3 meses

ive sent them this :

Dear Olga,

Thank you for your response.

I must express my concern regarding the unauthorized transactions processed through your payment gateway to illegal gambling websites. Although Cash Bulls is a software services provider, the use of your platform for such activities is alarming.

I insist that you contact the unlawful merchants involved and force the reversal of these transactions. According to your terms and conditions, such transactions should not be permitted. It is frustrating that no action has been taken so far to address this issue.

If no action is taken promptly, I will have no choice but to escalate this matter further.

Best regards,

[Your name]

I will tell you what they reply, I would wait for ritzsergio, youssf is right

Dt100
hace 3 meses

Grotobook wrote back to me and told me that basically the bank will side with them because I authorised the transactions even though I did not purchase anything from them. They also asked me to provide photo ID and a copy of my bank card obviously I didn't. My bank basically are saying due to my unique ip address my claim has been unsuccessful. I am appealing as it has nothing to do with my ip address and not only that my ip address is not even registered to my home address it is registered at a data center 300 miles away on my sons buissness data server. I have reported grotobook mydate and Helpersm and cleverprix to action fraud as its the same company/person who it's registered too it's time to stop these criminals.

Joddd
hace 3 meses

I will do the same! I will get them all reported. Do you have a copy of what you said so I can basically back your points up etc..?

Dt100
hace 3 meses

It's basically a question and answers, I didn't keep a copy of the report just explain as much as you can giving as much detail. I didn't add all individual as they are all linked so when you come to part of business make sure that all the buissness are related mydate grotobook (duckduckgo) for info and just add it all together.

hace 3 meses

hi guys you lot have motivated me to get rid of these horrible sites, I’ve recently put an email through to wintermdse, anyone know how I can contact pixelum.io cork?

Joddd
hace 3 meses

Of course the bank will ignore it. If you make a claim for a unauthorized payment but did do a 3DS confirmation when depositing to the (illegal) casino you lose the right to claim on fraud base since the only one who could have approved the payment would be you.


The only option to get successful chargeback is to contact the merchant that is visible on your transaction and ask them for a refund as you did not receive your order and/or want a full cancellation. Since most of those merchants are dummy webshop being processed by payment processors as cash bull, zinzipay etc. the merchant wont respond so you can file a chargeback with the e-mail you sent for your cancellation or asking them for an update on the shipment of your goods.


And as 90% of the merchants will not fight your chargeback it is likely that you will succeed and get your refund. Because they do not wish to get the attention of MasterCard for being a fake webshop that process payments for (illegal) casinos and could even be seen as money laundering in some cases.


Of course I have to state that you should not exploit this work around and only do so when you have reached out to the casino of your withdrawal that has been rejected or the casino is illegal operating and should be aware of this (as most are but do not care😉).

Editado por el autor hace 3 meses
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