Perfil de usuario | Casino Guru

Aprendiz júnior

Irlanda

Lucky Crypto Casino

hace 1 añoOriginalTraducción

Have requested a withdrawl I asked in chat how long and was told 4 to 6 days I advised them their terms and conditions said 72 hours which they didn't even know about. Mickeal the manager came on the chat and was so rude to me. Terrible customer service from a manager

nada positivo
Nothing positive

retiro lento
Slow withdrawl
Sin conocimiento del producto
No product knowledge

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Lindsss

Aprendiz júnior

Irlanda

Vikingbet Casino

hace 1 añoOriginalTraducción

This is one of the quickest casinos for payouts that i have played on. Also fast verification. Roy and John on customer support are both very helpful its refreshing to have nice helpful people on customer support

gran atención al cliente
great customer support

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Lindsss

Aprendiz júnior

Irlanda

YallaBet Casino

hace 2 añosOriginalTraducción

Made a deposit that was not credited to my account. Lucky it wasn't a big amount of money as they refuse to give it back to me. So now they are keeping my money

nada positivo
Nothing positive

Personal grosero e inútil
Rude unhelpfull staff

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Lindsss

Aprendiz júnior

Irlanda

Zoome Casino

hace 2 añosOriginalTraducción

I opened an account here two weeks ago not realising I had self excluded with their sister site. I made a deposit and then they closed my account. I contacted support and they advised they would refund my money. I supplied all requested information they requested. Two weeks later I;m still waiting for my money returned. I keep getting the same email to wait more. What a joke of a company how long really does it take to refund someones money. Im thinking if its this long for a refund how long would you be waiting for a withdrawal

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Nada positivo que decir
Nothing positive to say

Personal grosero, me bloquearon en el chat por preguntar sobre mi reembolso.
Rude staff they blocked me on chat for asking about my refund

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Zoome Casino

hace 2 años

Dear player,

Really grateful to get your honest feedback.

We are so sorry you had such kind of experience playing with us. We can guarantee that from our side refunds the same as withdrawals are approved from 1 hour and up to 24 hours, but usually even faster. Such delays in exceptional cases can be connected with the payment method you are using for the withdrawal. For a successful transaction, it is necessary to get their side's approval. I believe that's what happened.

We wish you only a positive gaming experience!

Best regards
Your Zoome team

Lindsss

Aprendiz júnior

Irlanda

OhMySpins Casino

hace 2 añosOriginalTraducción

Pity I couldn't put zero stars as a review. Stay away from this casino they say they pay out in three working days, I waited 8 days and nothing and just a generic response when you chat to them

Muy mal servicio al cliente y sin pagos.
Very bad customer service and no payouts

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Lindsss

Aprendiz júnior

Irlanda

Wombet Casino

hace 2 añosOriginalTraducción

No online chat and very hard to get a response from email. Not very impressed so don't think I will stay playing at this casino

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Lindsss

Aprendiz júnior

Irlanda

SpotGaming Casino

hace 2 añosOriginalTraducción

This casino does not like to be questioned. My account is verified and I made a withdrawal which they advised should take 24 hours. Now they have blocked my account. When I questioned the blocking of my account they told me a management decision, but management won’t talk to me. Just answering your reply no management never contacted me on my request. And no I didn’t request my account to be closed so please review your facts before replying in future

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Esté cansado si su idea de unirse a este casino parece muy agradable al principio, pero luego se vuelve muy desagradable.
Be weary if your thinking of joining this casino seem very nice at the start but then turn very nasty

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SpotGaming Casino

hace 2 años

Dear Lindsss,
We are sorry to hear about your negative experience at our casino.
I'd like to mention that our management always makes sure to get in touch personally with the players who reach out to them, I trust you have been emailed by them too at some point. We close accounts upon requests by the players themselves, hence this could have been the case here too.

Hope this clarifies the issue.

Best Regards,
SpotGaming Team

Lindsss

Aprendiz júnior

Irlanda

Casoo Casino

hace 3 añosOriginalTraducción

They took my money and never credited it to my account. The money was taken from my bank account if should them all the transactions and they are ignoring me

Nota positiva para decir
Noting positive to say

Se llevaron mi dinero
They took my money

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Lindsss

Aprendiz júnior

Irlanda

SpinBetter Casino

hace 3 añosOriginalTraducción

Terrible customer service deposited by visa and when I try to withdraw cant withdraw with visa. Then I mad another deposit by skrill thinking I could withdraw that way but again rejected. Contacted customer service as they call themselves I wouldn't but anyway he wants about 5 different screen shots of different parts of my skrill a account. I done that still not good enough and they dont try and help you at all.

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Nada positivo que decir sobre este casino.
Nothing positive to say about this casino

Cliente muy pobre, no te ayudan en absoluto a mantenerte alejado
Customer very poor they dont help you at all stay away

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SpinBetter Casino

hace 3 años

Dear Sir/Madam,

We requested the screenshots of your Skrill wallet to verify that you are indeed the owner of the wallet.

Kindly share your player ID with us, so we can assist you.

Regards,
Michael, Casino-Z