After the hassle with passing full KYC documentation for a couple days, i'm now pleased with the casino in general.
The things that stand out the most for me are the automated KYC in profile, a state of the art AI verification process that took only 5 minutes ( every casino needs to implement this ). Coin and token system makes playing in this casino even more exciting. I play without bonuses and its chill so far. Withdrawals come in wallet in 12-24 hours, it varies.
Just a few thing i did not like.
Bonuses here are a no-go from me, because with an active bonus i can't play my favorite games, only those the casino allows.
And the only real problem was later after requesting a first withdrawal. I received an e-mail from financial department + KYC department to send bank statements of deposit. I sent those auto generated from the bank e-wallets. I receive a response only on monday (sent in friday) that i need to send screenshots instead of bank statements that seemed weird, first time a casino asks this + it's problematic because many e-wallets security don't allow taking in-app screenshots, i had a hard time dealing with this. What is the point of the KYC verification in profile that i need to send a bunch of documents later to prove not just that the bank account is on my name but also my address. It's already been 4 days process and no funds in sight.
If it was not for this, i would easy give the casino 5/5 rating.
The things that stand out the most for me are the automated KYC in profile, a state of the art AI verification process that took only 5 minutes ( every casino needs to implement this ). Coin and token system makes playing in this casino even more exciting. I play without bonuses and its chill so far. Withdrawals come in wallet in 12-24 hours, it varies.
Just a few thing i did not like.
Bonuses here are a no-go from me, because with an active bonus i can't play my favorite games, only those the casino allows.
And the only real problem was later after requesting a first withdrawal. I received an e-mail from financial department + KYC department to send bank statements of deposit. I sent those auto generated from the bank e-wallets. I receive a response only on monday (sent in friday) that i need to send screenshots instead of bank statements that seemed weird, first time a casino asks this + it's problematic because many e-wallets security don't allow taking in-app screenshots, i had a hard time dealing with this. What is the point of the KYC verification in profile that i need to send a bunch of documents later to prove not just that the bank account is on my name but also my address. It's already been 4 days process and no funds in sight.
If it was not for this, i would easy give the casino 5/5 rating.
- In profile automated KYC;
- Huge options of slots providers;
- Regular tournaments, daily wheel and many other goodies;
- Unique website interface;
- Huge selection of deposit and withdrawal methods.
- Second KYC via e-mail;
- Emails sent in german without any reason;
- Active bonuses have limited slots options to play.
