Reseña de Spin Samurai Casino

Name: Reseña de Spin Samurai Casino
Item: Spin Samurai Casino
Rating: 7.6

7.6/10Índice de seguridad Superior a la media de Casino Guru

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Límites de reintegro

por mes

5.000 €

a la semana

5.000 €

al día

1.000 €

Dueño Dama N.V.

Establecido 2020

Ingresos anuales estimados

> 5.000.000 $

Autoridades licenciadoras

Curaçao (Curaçao Gaming Control Board)

Información generalBonosReseñas de usuarios34Índice de seguridadOpinión24Métodos de pago25

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Reseña de Spin Samurai Casino

Hemos analizado minuciosamente Spin Samurai Casino y le hemos dado un índice de seguridad superior a la media. En líneas generales es un buen casino, pero debes tener en cuenta algunas cuestiones. En nuestra reseña, hemos tenido en cuenta las quejas de los jugadores, los ingresos estimados, la licencia, la autenticidad de los juegos, la calidad del servicio de atención al cliente, los términos y condiciones, los límites de ganancia y de reintegro, y otros factores. Como Spin Samurai Casino está relacionado con otros casinos online que aparecen a continuación, su valoración también se ve influida por la de estos. Lee la reseña y las opiniones que encontrarás a continuación y descubre si este casino es seguro y confiable.

Según la investigación y los cálculos que hemos realizado, Spin Samurai Casino es un casino online mediano en lo que respecta a los ingresos. Sin embargo, forma parte de un gran grupo de casinos relacionados con unos ingresos combinados elevados. Los ingresos del casino son un factor importante ya que los casinos más grandes no deberían tener problemas para hacer frente a premios cuantiosos, mientras que los más pequeños podrían tener dificultades si te embolsas un premio muy grande.

Actualmente tenemos 1 quejas relacionadas con este casino en nuestra base de datos, así como 1 quejas sobre otros casinos relacionados con este. Debido a estas quejas, le hemos dado a este casino 126 puntos negros en total, de los cuales 86 son de casinos relacionados. Encontrarás más información sobre todas las quejas y los puntos negros en la sección «Índice de seguridad» de esta reseña.

Advertencia: hay algunas secciones en los Términos y condiciones de Spin Samurai Casino que consideramos injustas para los jugadores. Debido a esto, te recomendamos que busques un casino con reglas justas o que, al menos, tengas muy en cuenta los Términos y condiciones del casino si decides jugar en él.

Spin Samurai Casino tiene un índice de seguridad superior a la media. Le hemos dado esta valoración porque a pesar de que hace muchas cosas bien, hay algo que nos impide darle una valoración mejor. No obstante, es una buena opción para jugar.

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Bonos

Bono sin depósito:

No disponible

Bono de depósito:

No disponible

Métodos de pago

Mostrar todos (25)

Límites de reintegro

por mes

5.000 €

a la semana

5.000 €

al día

1.000 €

Juegos
Mostrar todos

Tragamonedas

Ruleta

Blackjack

Sin apuestas

Video poker

Bingo

Baccarat

Juegos con bote

Juegos en vivo

Sin poker

Juegos de dados

Keno

Rasca y gana

Sin apuestas de eSports

Juegos Crash

Opciones de idioma

Sitio web en Inglés

Todos los idiomas (10)

Atención al cliente en Inglés

Todos los idiomas (4)

Chat en vivo en Inglés

Todos los idiomas (4)

Proveedor de juegos
Mostrar todos (116)
Proveedor de juegos (116)

CAPTURAS DE PANTALLA DE CASINO

spin_samurai_casino_game_gallery_desktop

Positivos

Varias divisas en una cuenta
Servicio de atención al jugador con chat en vivo 24/7
Puedes jugar, hacer depósitos y reintegros directamente en Bitcoin
Enorme selección de juegos que incluye una gran variedad de juegos de crupier en vivo

Negativos

No todos los métodos de pago están disponibles para todos los países

Datos interesantes

Cuando el saldo del jugador sea al menos 10 veces mayor que la suma total de sus depósitos, se limitará a 5.000 € (o moneda equivalente) para retirar por mes. En otros casos el importe máximo de retirada al mes es de 10.000€
Pequeño casino internacional
Los depósitos deben apostarse 3 veces antes de solicitar un retiro

Autor y garante: Jana Kopecká Última actualización: 21/07/2024 ¿Hay algún dato incorrecto o falta información? Avisadme

Bonos de Spin Samurai Casino

Consulta todos los bonos que ofrece Spin Samurai Casino, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Reseñas de los usuarios de Spin Samurai Casino

Aquí podrás compartir tu experiencia de juego en Spin Samurai Casino. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:

Buena

Reseñado por 34 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Winter411

Novato

Noruega

• hace 1 semana

Spin Samurai casino itself is quite good, offering a wide selection of enjoyable games. For those who like samurai themes, the setting is well-designed and immersive. The website is smooth and easy to navigate, with a user-friendly interface. While there were some restrictions that caused minor frustration, the overall experience was positive. Spin Samurai casino is trustworthy, and with a solid management team that cares for its players, it has the potential to become a top contender.

Spin Samurai Casino

Hi Winter411,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino

Korbinian41

Novato

Australia

• hace 2 semanas

Spin Samurai Casino has quickly become one of my favorite online casinos, and for good reason. I've had some great wins here, which is always exciting, and the best part is how quickly I can access my payouts. The withdrawal process is smooth and fast, which makes the experience even better. While there can be occasional delays with loading, it’s never enough to take away from the overall enjoyment. With its wide variety of games and easy-to-use interface, Spin Samurai offers a fantastic and engaging gaming experience that I always look forward to.

Spin Samurai Casino

Hi Korbinian41,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino

clary46120

Visitante

Estados Unidos

• hace 2 meses

@spin samurai there's a few mentions about popups during game plays, your response is (sincerely apologize) but yet do nothing about it, I know for a fact one of the popups is in produced by your system so I'm told, which stops the current turns resulting if loss of wagers most of the time.
Let's also talk about glitching games, there are a fair few games that do nothing but glitch every turn sometimes stopping on bouns and free spin features glitch and continue rolling resulting in skipping that feature. That said, it's like a form of cheating players out of wins and wagers.
sincerely apologize? Yeah right, your actions will speak louder then words when correcting the problems,
Would you like a few screen recordings to prove my statement here?
Sad though because at one stage your game site was probably one of better ones I've found yet, now it's totally the opposite, absolute rubbish

Los juegos fallan constantemente
Games constantly glitching

Spin Samurai Casino

Good day clary46120,

Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the pop-ups and glitches during gameplay. We understand how disruptive this can be and are committed to investigating the matter thoroughly.

Our team is aware of the problems affecting some of the games, particularly during bonus rounds and free spins, and we are working to resolve these technical issues as quickly as possible to ensure a smoother gaming experience for all players.

If you’d like, you can send any screen recordings or additional details to contact@spinsamurai.com, which will help us address the issues more effectively.

We deeply value your feedback, as it helps us improve our services. We apologize again for the frustration caused and appreciate your patience while we work to address these concerns.

Best regards,
Spin Samurai Casino

marciogardiniweb55

Aprendiz sénior

Brasil

• hace 4 meses

Después de realizar un depósito en Spin Samurai Casino, tuve problemas con el servicio de atención al cliente porque mi bono no se acreditó automáticamente. Cuando intenté comunicarme con el servicio de atención al cliente, me enfrenté a una situación bastante frustrante: el sitio no ofrece opciones de chat en vivo ni ningún otro tipo de soporte inmediato. Finalmente, logré encontrar una forma de comunicarme con ellos y me acreditaron el bono. Sin embargo, la experiencia fue muy desagradable, lo que me llevó a solicitar que cerraran mi cuenta, ya que decidí que nunca volvería a depositar en este casino. Las razones de mi insatisfacción incluyen la falta de soporte en vivo, el rechazo de documentos sin una explicación clara y reglas complicadas.

depósito instantáneo
instant deposit
deposito instantaneo

Atención al cliente muy complicada
very complicated customer support
suporte ao cliente muito coomplicado

Spin Samurai Casino

Good Day marciogardiniwe,

Thank you for sharing your experience with Spin Samurai Casino. We’re sorry to hear about the difficulties you encountered, especially with the customer service and bonus crediting process. It’s concerning that you had to go through such an inconvenient process to resolve your issue, and we understand how frustrating that must have been.

We appreciate you bringing this to our attention and sharing your feedback. If you have any further concerns or if there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind Regards,
Spin Samurai Casino

nichollealexandria

Novato

Canadá

• hace 4 meses

Registration,verification of email, profile setup, and redemption of FS was relatively simple. My first impressions weren't great though because while I was trying to fill out my profile information, etc. I kept getting promotional pop-ups. I figured while annoying, it was just while navigating the site, not a big deal. Well, I was wrong. After redeeming my free spins and starting game play the pop-ups continued and do not close unless you manually close them. I actually didn't even complete my free spins. If I had paid money, I would be extremely perturbed. 100% would NOT visit that site again

Ventanas emergentes
Pop-ups
Publicidad durante el juego
Advertising during game play

Spin Samurai Casino

Dear Nicholle,

Thank you for sharing your experience with us.

We sincerely apologize for the inconvenience you encountered with the promotional pop-ups and advertising during gameplay. Your feedback is invaluable, and we're sorry that it impacted your enjoyment of the site, especially during your free spins.

Please know that we take your concerns seriously and are committed to improving the user experience. We’re actively working on minimizing disruptions to ensure smoother and more enjoyable gameplay for all our users.

We hope you’ll consider giving us another chance in the future.

Thank you once again for your feedback, and we apologize for the inconvenience.

Best regards,
Spin Samurai Casino

XAbruzzii

Aprendiz júnior

Alemania

• hace 6 meses

Buen día,

Recibí un bono del 100% por correo electrónico con el que deposité 300 € y pude utilizar el bono y ganar 10 000 €.
La cuenta está verificada.
El primer retiro de 1000€ fue rechazado sin motivo.
Después de comunicarme con el chat en vivo, también me dijeron que fue rechazado sin motivo alguno y que debía enviar una nueva solicitud.
Tengo curiosidad por ver cómo se desarrolla esto. Sólo tengo una opción para retirar 1000€ por día.
¡Le daré una mejor calificación si algo cambia!

Editar: ¡¡¡el mejor sitio en el que he jugado!!!
¡Se ha realizado 1 pago!

Principales victorias
Top wins
Top gewinne
Bonos superiores
Top bonuses
Top boni

El pago se cancela sin motivo.
Payment is cancelled without reason
Auszahlung wird storniert ohne Grund
El chat no ayuda
Chat doesn't help
Chat hilft nicht weiter

Spin Samurai Casino

Hi Xabruzzii,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino

Juzzy92

Novato

Australia

• hace 8 meses

Deposited 3 days ago with eth.
Which they informed it could take up to 4 hours which I completely understand.

3 days later and my deposit still isn’t here.

Do not go to this site

Todo
Everything

Spin Samurai Casino

Good Day Juzzy92,

Thank you for providing feedback.

I'm sorry to hear that your experience with us was unpleasant.

I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.

In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.

I can assure you that we take these matters seriously and do our best to get them resolved as soon as possible.

We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.

Please feel free to contact us via email at contact@spinsamurai.com. You can also contact us via live chat; we are available 24/7.

Kind Regards,
Spin Samurai

kszysio

Iniciado

Polonia

• hace 9 meses

I take bonus from email win 1k. sent document for veryfity and waiting for cashout.
Casino have big problem. Casino without suport contsct.
Not chat, no email adress. only messge but didint answer to my questions. i dont know what wrong about ine document and dont have how ask
now neutral review and waiting for coming soon
edit: 25.03
cashout complete
Polecam to kasyno!

Spin Samurai Casino

Hello, kszysio

We are sorry to hear that you have had difficulties with your verification process.
As you know, the verification process is tied to the withdrawal policy. And yes, even for card/s that you no longer have but used in the casino, you would still need to verify it.
Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly.

We are happy that you eventually were able to receive your winnings, we will be trying to maintain and improve your gaming experience. And if you still have some questions - don't be shy to message us!

May your gameplay will be even more entertaining, master!

Sincerely, Spin Samurai Casino

trpevskik

Novato

Australia

• hace 9 meses

as
Dodgy as. Never won anything at all and then when I asked to close my account they said sorry we can't do that as you are a valued customer!! What the actual..
I will never play with these guys again

Spin Samurai Casino

Hello, trpevskik

We sincerely apologize for the frustration you've experienced with our services.

Regarding your comment about never winning, it's important to note that the Return to Player (RTP) percentage varies across different games, and while winning streaks can fluctuate, our games are designed to be fair and provide an enjoyable experience for all players.

We're truly sorry to hear that you're considering closing your account. As a valued customer, we always strive to address any issues or concerns you may have. We constantly work on improving our services and welcome any feedback you may have to help us enhance your gaming experience.

We would like to encourage you to reach out to us again either via our chat support or through our email address: support@spinsamurai.com
Our dedicated team is here to assist you and ensure that your experience with us is nothing short of excellent.

Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and continue providing you with top-quality gaming entertainment.

Sincerely, SpinSamurai Casino

QueenLea

Aprendiz júnior

Alemania

• hace 10 meses

Tercer bono de bienvenida y simplemente con un depósito de 10€ y una apuesta de 1300€ logré poder solicitar un pago de 730€ :) Me parece genial. Todavía tenía que subir documentos para verificación, que fueron revisados hace un día... ahora estoy esperando que se apruebe el pago 🥰🙈👍🏼👍🏼

Anexo: El pago tomó 2 días (supongo que debido al fin de semana).
Por tanto, muy rápidamente.
Buena página !! Sigue así Dama Nv 🎉🎉🙈👍🏼

Los mejores juegos
Top games
Top Spiele
Gran victoria
Big win
Big Win

Spin Samurai Casino

Hello, QueenLea

Thank you for such a high rating. Your feedback is truly appreciated!

Congratulations on your winnings, master! We are beaming to know that our platform brings joy to our players.
We'll enhance our skills to make a gaming experience for our clients even better.

Sincerely, SpinSamurai Casino

marcinqszwed

Aprendiz

Polonia

• hace 1 año

El casino en sí es muy bueno, es agradable jugar muchos buenos juegos.
Si a alguien le gustan los samuráis, la ambientación es muy buena, el sitio web es fluido, está bien hecho, gané mucho en mi primera visita al casino y cada 24 horas había un límite diario de 800 euros en mi cuenta, lo que me cabreó. un poco porque otros métodos de retiro desaparecieron en algún lugar, por ejemplo, en una cuenta bancaria. Se sabe por qué se utilizan estas restricciones. Utilizan trucos del manual del casino, pero de forma no intrusiva, sin groserías. Por eso considero que el casino es bueno y confiable. Si tienen un buen entrenador y cuidan a los jugadores, tienen potencial para ser un equipo de primer nivel.

Selección de juegos
Selection of games
Wybór gier
Lado liso
Smooth side
Płynna strona
Pagan dinero rápidamente
They pay out money quickly
Szybko wypłacają pieniadze
Obtienes muchos giros gratis durante el juego y los recoges cuando quieras sin trampas.
You get a lot of free spins during the game and collect them whenever you want without any traps
Dużo darmowych spinów dostajesz w trakcje gry odbierasz kiedy chcesz bez pułapek
Chat en vivo útil y educado
Live chat helpful and polite
Live chat pomocny uprzejmy
Se queda conmigo para siempre
It stays with me forever
Zostaje na stałe u mnie

Para mí, personalmente, la verificación requiere demasiados datos a la vez.
For me personally, verification requires too much data to go through at once
Dla mnie osobiście weryfikacja zbyt dużo danych wymagaja ale do przejscia na raz
Estos trucos de marketing mantienen su dinero ahí el mayor tiempo posible. Pero dentro de límites aceptables y verdaderamente elegantes.
These marketing tricks keep your money there for as long as possible. But within acceptable and truly elegant limits.
Te marketingowe sztuczki żeby jak najdłużej twoje pieniądze były tam. Ale w granicach akceptowalnych i naprawdę eleganckich.
Solo hay unos pocos métodos de retiro, pero los mismos con los que depositaste
There are only a few withdrawal methods, but the same ones as you deposited
Metody wypłaty mało tylko jedna wsumie ta sam co wplacales

Spin Samurai Casino

Hello, marcinqszwed

We apologize for answering in English.

Thank you for your detailed and positive feedback. We're delighted to hear that you enjoy our casino, find the game selection appealing, and appreciate the smooth and well-designed website. It's fantastic to know that you had a winning experience, particularly with games featuring a samurai theme.

We're grateful for your acknowledgment of the fast payout process and the helpfulness of our live chat support. Your mention of the pros and cons provides valuable insights for us to enhance our services further.

We appreciate your understanding of the verification process. While we aim to ensure a secure gaming environment, we are actively reviewing and optimizing our procedures, adding new deposit and withdrawal methods, to streamline the verification without compromising on security.

Sincerely, Spin Samurai Casino

Dwayne8365

Novato

Irlanda

• hace 1 año

I will leave this as neutral for now as I will see how my withdrawal process goes. First impressions are good and I find the site smooth and easy to use. Good choice of games and providers. I will give more detailed review after withdrawal process...

Gran selección de juegos y proveedores.
Large selection of games and providers
Chat en vivo amigable y útil
Friendly and helpful live chat
Buenos bonos
Good bonuses

Debería haber mejores opciones de juego responsable
Should be better responsible gambling options

Spin Samurai Casino

Hello, Dwayne8365

Thank you for taking the time to share your initial thoughts with us. We appreciate your positive feedback on our games and gaming providers. It's great to hear that you find our site smooth and user-friendly.

We look forward to assisting you further with your withdrawal process. Please keep in mind that withdrawals are closely tied to the verification of your gaming account, which is a standard procedure to ensure the security of your funds. Even for card/s that you no longer have but used in the casino, you would still need to verify it. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly.

If you have any specific preferences or concerns regarding responsible gaming options, please don't hesitate to reach out to our support team via live chat. They will assist you kindly by providing all options that are available. We're committed to promoting responsible gaming practices and will be happy to assist you with any requests you may have in this regard. You may also check this page: https://www.spinsamurai.com/en-au/responsible-gaming

Thank you again for choosing our platform, and we look forward to providing you with an excellent gaming experience. Please feel free to share more detailed feedback after your withdrawal process, your insights are valuable to us.

Sincerely, Spin Samurai Casino

biginkedaussie

Aprendiz sénior

Japón

• hace 1 año

If you are a normal casino player this is a reliable casino, it will withdraw, it will give you offers with normal promos and tournaments.

But if you are a vip kind of player dont you dare spend here, they have tried to put down my vip treatment to 5% I get one extra tournament which I think is rigged, I can do 30 aud per spins for an entire day and I never break top 10. the point system is brutual 30 aud is 1 point, im up to 25400 points = 750.000 wagered and it has to be in raw money, ive deposited 84 pages x 10 per page and spent over $35000.

And somehow the terms and conditions for vip say you will get more bonuses and more appreciation but its the opposite once they know you spend they destroy it all. ive never heard of a casino with 5% and we arent even discussing cashback we are discussing cash bonuses that have big wagers.
I am trying to fight this now, its very terrible they also have no one to call so you cant directly speak to management, I was told the new management did this but they dont have this in writing which is already misleading and not right. stay away big spenders

casino seguro y perfecto para jugadores regulares, retiros rápidos
safe, perfect casino for regular players, fast withdrawals
buen juego, buen rango, fácil de navegar suficientes promociones para jugadores regulares, torneos para jugadores regulares.
good game play, good range, easy to navigate enough promos for regular players, tournaments for regular players.

el peor casino en el que he jugado para un jugador de nivel vip, porcentajes terribles, a medida que construye su cartera y el estado de nivel vip, las cosas empeoran, manténgase alejado de los grandes gastadores y vips
the worst casino ive ever played at for a vip level player, terrible percentages, as you build your portfolio and vip level status things become worse, stay away big spenders and vips
no hay posibilidad de contactar a nadie por teléfono, por lo que evitan cuando hay un emisor más grande, muy difícil para este negocio y extraño.
no ability to contact anyone via phone so they avoid when there is a bigger issuer, very difficult for this as a business and strange.

Spin Samurai Casino

Hello biginkedaussie,

Thank you for taking the time to share your concerns and feedback with us.

Firstly, regarding bonuses, I understand you may have certain expectations as a VIP player. Our casino offers a range of bonuses and promotions subject to specific terms and conditions.

I am happy to hear there are certain features of our casino that you enjoy and I am equally sad to hear you are not happy with our bonus offers. Fortunately, the entertainment industry is constantly changing and we hope to see a bonus for you to enjoy in the near future.

As VIPs for our casino, we take these matters seriously and want to address your concerns with your account manager if you would be so kind as to provide me with your email address, please.

We want to emphasize: We aim to provide a high-quality VIP experience, which includes exclusive bonuses and personalized support. And we are always open to feedback on improving our offerings.

At Spin Samurai, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.

Sincerely,
Spin Samurai

hbomb420

Novato

Estados Unidos

• hace 1 año

amazing casino has a Lot to offer, many games and great customer service

Spin Samurai Casino

Hello, hbomb420

Thank you for reviewing our casino.
We are thrilled to know that you are enjoying it. Our primary priority is to do everything possible to see such reviews.

Wishing you nothing but luck in your gameplay, master!
Sincerely, Spin Samurai Casino

Kartolo83

Novato

Indonesia

• hace 1 año

This casino is very disappointing, when we make a deposit it is processed quickly but when we make a withdrawal it takes a very long time, and what doesn't make sense is when we do a shutdown on a holiday/weekend he won't process it but if he makes a deposit he will always process it... ,

nada bueno en mi opinion
nothing good in my opinion

muchos juegos desbloqueables tienen muchas razones que no tienen sentido y muchas más en mi opinión
many unlockable games have a lot of reasons that don't make sense and many more in my opinion

Spin Samurai Casino

Hello Kartolo83,

We appreciate your time in reviewing our casino.
To address your concern, please remember that passing the verification is part of the withdrawal process.
Also, all payment methods used in the casino need to be verified. Additionally, our payments team will decline the document if the photo is cropped or the receipt you provided has an incorrect or unclear reference number. However, you will be given instructions on how to upload it correctly, and once all is there, our relevant department will check it as soon as possible.
In the withdrawal process with different payment providers, some transactions could take up to 3-7 banking days.
If you still have any questions, please feel free to contact us via email at support@spinsamurai.com.
You can also contact us via live chat, we are available 24/7.

Sincerely, Spin Samurai Casino

Naomii

Aprendiz júnior

Finlandia

• hace 2 años

Unfortunately, I cannot recommend this casino. They won't let you play with the bet you want. Their rules are unfair. The game should be fair to the player. Avoid this place!! I will immediately change my review if they admit their mistake and refund the money they scammed.

Spin Samurai Casino

Hello Naomii,

Thank you for taking the time to share your feedback with us.
We are sorry to hear that you have not had the best experience that we tried to provide you. As you know, gambling is about luck and fun, and there are no guarantees. Yes, the more you play, the more opportunities you have to get the big win. However, it still is not guaranteed.
Please keep in mind that our Terms and Conditions, with what you agreed to when you registered, any of the issued bonuses by default are limited to a maximum bet - of 5 EUR due to wager requirements. All the bonuses are non-sticky. You can only request your withdrawal once the wagering requirements are fully fulfilled. However, you should be open to yourself if you are betting with real money, as there is no maximum stake in it.
Also, feel free to contact us via email at support@spinsamurai.com. You can also contact us via live chat, we are available 24/7.

Sincerely, Spin Samurai Casino

Whooky

Aprendiz júnior

Austria

• hace 2 años

Depositado y jugado con el bono de bienvenida, los 200 € se agotaron en unos minutos sin posibilidad de ganar, no creo que tenga que decir más aquí, cada uno puede formarse su propia opinión, pero definitivamente no puedo recomendar este casino.

EDITAR 30/11/2022 - Intenté comunicarme con el chat en vivo y no me ayudaron. Aquí hay solo un pequeño extracto del chat:
Parece que no tuvo mucha suerte y, lamentablemente, no podemos agregar ningún otro bono en este momento, ya que recibió muchos bonos por su depósito.

¿Por qué respondes aquí si no lo dices en serio? ¿Porque se ve bien? ¿Tal vez debería mostrar que lo estás intentando? Pero no lo eres, nadie quería revisar mi cuenta. Y no me conociste de ninguna manera.

EDITAR 12/08/2022
He cambiado mi calificación a 4 estrellas. La razón de esto es la gerente VIP Zoey, quien está muy preocupada por mí y eso no siempre es algo normal. ¡Gracias, Zoey!

Zoey del Gerente VIP
VIP Manager Zoey
Zoey des VIP-Managers

Spin Samurai Casino

Hello Whooky,

Thank you for contacting our chat support, and we apologize if you feel we couldn't resolve your concern.
Our players' experience is our top priority. We want to ensure that aside from the entertainment they get from playing, we also provide a gesture of goodwill to express how much we value our players.
And as a valued player, we assigned an account manager to you to make your experience with our casino better, and she will be in touch via email. Please standby for it.

Sincerely, Spin Samurai Casino

cassie333

Usuario no registrado

Canadá

• hace 2 años

My first time at this Casino the bonus wagering is a bit high but my winning & withdraw was great deposit $15. + bonus withdraw $450. leave in $50. confirmation for withdraw accepted 10 hours this is the best I ever got from a Casino . Thank you

Para este día 10/10
For this day 10/10

Spin Samurai Casino

Hello dodge5000,

Thank you for sharing your feedback with us!
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reireirei

Novato

Japón

• hace 2 años

No reflejaba ningún método de pago y no hubo reembolso incluso cuando la fecha prometía reembolsar. No hay reembolso todavía. fue una completa estafa

Spin Samurai Casino

Hello reireirei,

Thank you for your feedback.
We are sorry to hear that you are having an issue with the availability of payment methods.

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Sweets55

Aprendiz júnior

Canadá

• hace 2 años

One of thee best casino's I've played at by far.
No complaints. Customer service. Vip manager ers make you feel welcome.

100% muy sensato tú
100% very down to earth you

No es algo malo que decir
Not a bad thing to say

Spin Samurai Casino

Dear Sweets55,

Thank you for taking the time to share your feedback with us!
We're happy having you as part of our Spin Samurai family :)

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rile15

Iniciado

Eslovenia

• hace 2 años

Un buen casino tiene muchos juegos, el bono está en algún punto intermedio

¿Qué puedo decir bueno sobre ese casino? Mientras paga, las posibilidades de ganar en negativo son buenas. Escribiré por qué, en su mayoría, el casino es agradable, hay muchos juegos.
What can I say good about that casino, while you are paying, the chances of winning in the negative are good, I will write why, mostly the casino is nice, there are many games.
Sta da kazem dobro o tom kazinoju,, dok uplačuješ dobre su šanse za dobitak u negativu ču napisati zašto, uglavnom kazino je fin ima mnogo igara.

Lo negativo de ese casino es que la primera vez que quieres recaudar dinero empiezan los problemas, ya no hay buenas ganancias, por decir lo menos, y lo que es peor, se olvidan de transferir dinero, te comunicas con el agente, él solo escribe que lo va a chequear y esperar y esperar y esperar y nada, sin respuesta sin dinero, desastre
The negative side of that casino is that the first time you want to raise money, problems start, there are no more good winnings, to say the least, and what's worse, they forget to transfer money, you contact the agent, he just writes that he will check it and wait and wait and wait and nothing, no answer no money, disaster
Negativna stran tog kazinoja je dok prvi put hočeš podoči novac počnu se problemi, odmah više nije dobrih dobitaka, da kažem minimalni, a šta je najgore zaborave ti nakazati novac, kntaktiraš agentom on ti samo napiše da če to da provjeri i čekaš i čekaš i ništa, nema odgovora nema novca, katastrofa

Spin Samurai Casino

Dear rile 15,

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Your opinion is important to us and improvement of our service!

We're sad to hear you had difficulty collecting your winnings and that you felt the help provided was insufficient.

Please see this link for additional information on withdrawal terms and conditions:https://www.spinsamurai.com/en/terms-and-conditions

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casinohater

Aprendiz júnior

Japón

• hace 2 años

this casino is very good at making player irritated.
pending,ignore,and so on.
i mean cashout ofcorse.

when my cash is going to melt,suddenly email me.lol

ofcorse my balance is over as usual.
we lost 99% as you know.

you shoudnt touch here and dama group.

buena habilidad para hacer enojar al jugador
good skill to make player angry

el apoyo apesta
support sucks

Spin Samurai Casino

Dear casinohater,

Thank you for taking the time to share your feedback with us.
We're sorry to hear you have an unfavorable impression of our casino.

We put forth a lot of effort to make sure that our players have a good time while playing.

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SuperKyzer

Aprendiz

Canadá

• hace 3 años

Great provider choices, and the layout is ok... there is ONE MASSIVE problem with this casino: When your funds are low, there is an automatic POP UP window that keeps popping up to encourage one to deposit. So, this starts happening at about $2 left in your account... the pop up came up and of course, you must click on the X's to get rid of it, and that takes a moment to do... so... it me my AVIATOR game (Spribe). They did offer me some free spins, but, I could have made over $4 on what I had left and the free spins got me under $1. Do NOT play the AVIATOR game there, it will not end well if you are under $2 balance.

Gran variedad de proveedores
Great choice of providers

Ventana emergente para depositar - ¡MUY problemático!
Pop up window to deposit - VERY troublesome!

kevin040195

Novato avanzado

Alemania

• hace 3 años

Lamentablemente tuve una muy mala experiencia.

En el chat en vivo nunca hay nadie y no recibes una respuesta por correo electrónico, aunque es importante que escribí un correo electrónico dos veces sobre el cierre permanente de la cuenta debido a problemas. ¡1 semana después ni una respuesta ni un cierre de cuenta!

Explicación del índice de seguridad de Spin Samurai Casino

Echa un vistazo a la explicación de los factores que tenemos en cuenta a la hora de calcular el índice de seguridad de Spin Samurai Casino. El índice de seguridad es la principal valoración que utilizamos para describir la fiabilidad, la imparcialidad y la calidad de todos los casinos online de nuestra base de datos.

Índice seguridad:Superior a la media7.6/10

Casino mediano, según nuestra investigación y cálculos

Consideramos que las Condiciones de Uso del casino son algo injustas

No aparece en ninguna lista negra de casinos relevante

No ha recibido reclamaciones de jugadores o, si las ha recibido, son por un valor muy bajo en comparación con el tamaño del casino

También hemos tenido en cuenta otros factores que han tenido un ligero impacto negativo en el índice de seguridad del casino

El índice de seguridad de este casino se ha calculado a partir de nuestro análisis y de los datos recopilados por nuestro equipo de reseñas de casinos. Más información sobre nuestra metodología para elaborar reseñas

¿Te ha tratado de forma injusta este casino?

Ponga una queja

Términos y condiciones injustas

Este casino prohíbe ciertas estrategias o patrones de apuesta (incluso cuando juegas con un bono), pero no tenemos constancia de que haya aplicado esta regla contra los jugadores.