Reseña de 1Red Casino

Name: Reseña de 1Red Casino
Item: 1Red Casino
Rating: 3.0

3.0/10Índice de seguridad Muy bajo de Casino Guru

No acepta jugadores de Ohio

Bono sin depósito:

No disponible

Bono de depósito:

No disponible

Visitar casino

Mostrar detalles de la compañía

Métodos de pago

Mostrar todos (44)

Límites de reintegro

por mes

10.000 $

al día

1.000 $

Dueño Bets Entertainment N.V.

Operador Bets Entertainment N.V.

Establecido 2022

Ingresos anuales estimados

> 5.000.000 $

Autoridades licenciadoras

Curaçao (Curaçao Gaming Control Board)

Información generalBonosReseñas de usuarios45Índice de seguridadOpinión397Métodos de pago44

Reseña de 1Red Casino

Nuestro equipo de expertos imparciales en la evaluación de casinos ha sometido a 1Red Casino a un rigurosos análisis, y ha examinado los aspectos positivos y los negativos, tal y como se establece en nuestro protocolo de evaluación de casinos. Después de examinar las condiciones de uso, las licencias, las quejas de los jugadores existentes, el servicio de atención al cliente, los límites y otros factores importantes, nuestros evaluadores deciden si se trata de un casino seguro y legítimo, un vulgar timo o si es una opción a medio camino entre ambas.

El índice de seguridad del casino, calculado a partir de nuestros hallazgos, ofrece una puntuación que refleja la seguridad y la honradez del casino online. Un mayor índice de seguridad suele estar relacionado con una mayor probabilidad de disfrutar de una experiencia de juego positiva, que debería permitirte retirar las ganancias sin problemas. 1Red Casino tiene un índice de seguridad muy bajo, de 3.0, lo que significa que ha obtenido una clasificación muy baja en lo que respecta a seguridad y juego seguro, según nuestra metodología. Sigue leyendo nuestra reseña de 1Red Casino para conocer todos los detalles de este casino y decidir si es un buena opción para ti.

Índice de seguridad de 1Red Casino. ¿Es justo y seguro?

Para calcular el índice de seguridad de un casino utilizamos una fórmula compleja que tiene en cuenta diversos tipos de información que hemos recabado y evaluado en nuestra reseña. Ello incluye las condiciones de uso del casino, las quejas de los jugadores, los ingresos estimados, las listas negras y muchos otros.

En nuestro proceso de reseña de 1Red Casino, hemos examinado y analizado pormenorizadamente las Condiciones de Uso de 1Red Casino. Por lo que hemos podido averiguar, no hay ninguna regla o cláusula que pueda considerarse injusta o predatoria. Se trata de una señal muy buena, ya que estas reglas podrían usarse contra los jugadores y justificar que no se les abonen todas las ganancias.

Según los cálculos aproximados que hemos realizado y la información que hemos obtenido, 1Red Casino es un casino online de tamaño medio. Este casino tiene un número muy elevado de pagos denegados en las quejas de los jugadores en relación con su tamaño. Tenemos en cuenta la relación entre el tamaño del casino y el número de quejas de los jugadores, ya que los casinos más grandes suelen recibir más quejas debido al elevado número de jugadores que tienen.

Por lo que sabemos, ninguna lista negra de casinos incluye 1Red Casino. La inclusión de un casino en listas negras, como nuestra lista negra de Casino Guru, podría ser un indicio de que no ha tratado bien a sus clientes. Te aconsejamos que lo tengas en cuenta cuando escojas un casino.

En resumen, cuando combinamos todos los factores analizados para realizar nuestra reseña, 1Red Casino ha obtenido un índice de seguridad muy bajo, de 3.0. Recomendamos muy seriamente a los jugadores que eviten este casino y busquen otro con un índice de seguridad más elevado.

Nota: hemos podido comprobar que 1Red Casino está relacionado con 15 casinos distintos. Debido al vínculo que existe entre estos casinos, tenemos en cuenta las cualidades de los casinos asociados al determinar el índice de seguridad de 1Red Casino.

Condiciones generales de 1Red Casino

Cada vez que reseñamos un casino online, analizamos las Condiciones de uso de forma muy minuciosa para determinar si son lícitas. En las Condiciones de uso de muchos de ellos, encontramos cláusulas y reglas que consideramos injustas o directamente predatorias, ya que ofrecen al casino una posible justificación para no pagar las ganancias a los jugadores en determinadas situaciones.

No hemos encontrado ninguna regla injusta o predatoria en las Condiciones de uso de 1Red Casino durante nuestra reseña.

Reclamaciones de jugadores de 1Red Casino

Nuestra metodología de reseñas de casino se basa en las quejas de los jugadores, ya que nos ofrecen una información muy valiosa sobre los problemas que sufren los jugadores y el modo en que los resuelven los casinos. Cuando calculamos el índice de seguridad de un casino, tenemos en cuenta todas las quejas que hemos recibido a través de nuestro Centro de Resolución de Quejas, y todas las que hemos recibido a través de otros canales o encontrado en distintos sitios web.

Actualmente tenemos 3 quejas relacionadas con este casino en nuestra base de datos, así como 10 quejas sobre otros casinos relacionados con este. Debido a estas quejas, le hemos dado a este casino 32.804 puntos negros en total, de los cuales 276 son de casinos relacionados. Encontrarás más información sobre todas las quejas y los puntos negros en la sección «Índice de seguridad» de esta reseña.

Reseñas y opiniones de los usuarios de 1Red Casino

Casino Guru, ofrece una plataforma para que los usuarios valoren casinos online y expresen sus opiniones, comentarios y experiencias como usuarios. Teniendo en cuenta los datos recopilados, calculamos una puntuación general de satisfacción de los usuarios que puede abarcar desde «horrible» hasta «excelente».

Según las opiniones de 43 usuarios sobre su nivel de satisfacción con 1Red Casino, este casino tiene una puntuación media. Las reseñas enviadas por los usuarios están disponibles en el apartado 'Reseñas de usuario' de esta página.

Nota: cabe la posibilidad de que las reseñas de los usuarios no sean un reflejo fiel de la calidad del casino. Algunos casinos pueden publicar reseñas falsas para mejorar su puntuación y también puede darse que jugadores insatisfechos publiquen reseñas negativas con el único fin de dañar la reputación del casino. A pesar de los esfuerzos que realizamos para descartarlas y calcular la puntuación de las opiniones de los usuarios de forma imparcial, por prudencia, no tenemos en cuenta las reseñas de los usuarios a la hora de realizar los cálculos del índice de seguridad.

1Red Casino: datos de la empresa y licencias

1Red Casino es propiedad de Bets Entertainment N.V. y tiene unos ingresos anuales estimados superiores a $5,000,000. Por lo tanto, se trata de un casino online media, según nuestros sistema de ordenación.

1Red Casino tiene una licencia de juego emitida por Curaçao Gaming Control Board en Curaçao.

Límites de reintegro y de ganancias, opciones de pago

1Red Casino permite realizar depósitos con 44 métodos de pago. Esto incluye: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, INSTADEBIT, Neosurf, Maestro, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Flexepin, Litecoin (LTC), Tron (TRX), Tether (USDT), Ripple (XRP), Binance Pay, Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), iWallet, JCB, Banco do Brasil, Bank of Ireland, Jeton, eZeeWallet, Itaú, ING Bank, OXXO, Bybit, Bradesco, Ulster Bank, Interac, Allied Irish Banks (AIB), Google Pay, CashtoCode, Revolut, Jetonbank, Cardano (ADA), Coinspaid, MiFinity.

Los casinos online suelen fijar límites del importe que pueden ganar o retirar los jugadores. Si bien son tan elevados que no afectarán a la mayoría de los jugadores, varios casinos imponen límites de retirada o de ganancias bastante restrictivos. Por eso siempre los comprobamos al reseñar un casino. La tabla que hay a continuación, muestra los límites de ganancias y de retirada del casino.

Límites de reintegro	Límites de premio
1.000 EUR al día	Sin límite de ganancias
10.000 EUR al mes
1.000 USD al día
10.000 USD al mes
1.000 GBP al día
10.000 GBP al mes
1.500 CAD al día
15.000 CAD al mes
1.500 AUD al día
15.000 AUD al mes
350.000 ARS al día
3.500.000 ARS al mes
1.500 NZD al día
15.000 NZD al mes
20.000 ZAR al día
200.000 ZAR al mes

Nota: es probable que no todos los métodos de pago mencionados puedan usarse para hacer depósitos y retiradas de dinero. Es más, cabe la posibilidad de que algunas opciones de pago solo estén disponibles en algunos países.

Opciones de idioma y servicio de atención al cliente disponibles

Al reseñar casinos online, recopilamos información sobre su servicio de atención al cliente y las opciones de idioma. En la tabla que aparece un poco más abajo puedes ver un resumen de las opciones de idioma de 1Red Casino.

Idioma	Sitio web	Atención al cliente	Chat en vivo
Inglés			24/7
Portugués			24/7
Alemán			24/7
Italiano			24/7
Griego			24/7
Francés			24/7
Árabe			24/7

Nuestro equipo se puso en contacto con el servicio de atención al cliente durante el proceso de reseña para formarse una idea de la calidad del servicio. Creemos que el servicio de atención al jugador es muy importante, ya que su función es ayudarte a resolver cualquier problema que puedas tener, por ejemplo, con el proceso de registro en 1Red Casino, la gestión de la cuenta o el reintegro de dinero, etc. A juzgar por las respuestas que hemos recibido, consideramos que el servicio de atención al jugador de 1Red Casino es bueno.

Tragamonedas y juegos de casino en 1Red Casino

1Red Casino ofrece estos juegos de casino: Tragamonedas, Ruleta, Blackjack, Apuestas, Video poker, Bingo, Baccarat, Juegos con bote, Juegos en vivo, Juegos de dados, Keno, Rasca y gana, Otros juegos de cartas, apuestas de eSports, Deportes Virtuales, Vídeos Especiales, Juegos Crash, Juegos en vivo, Juegos de mesa, Baccarat en vivo, Bingo en vivo, Blackjack en vivo, Juegos de dados en vivo, Otros juegos en vivo, Poker en vivo, Ruleta en vivo.

Ofrece juegos de 130 proveedores de juegos de casino. Incluye los siguientes: NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Belatra Games, Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Phoenix7, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), JDB Gaming, Galaxsys, Flatdog, Revolver Gaming, Reevo, Bitpunch, Mascot Gaming, Four Leaf Gaming, Amusnet, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, 100HP Gaming, Max Win Gaming, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Esa Gaming, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, Spin Fury Gaming, Tornado Games, AceRun, Smartsoft Gaming, Formula Spin, Swintt, Win Fast, SpinOn, Backseat Gaming, Bulletproof Games, Reflex Gaming, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, Onlyplay, Oryx Gaming, Nucleus Gaming, VoltEnt, Gamebeat, Koala Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Champion Club, Gamevy, Fazi, Retro Gaming, PoggiPlay, Winspinity, NGM Game, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, InOut, PatePlay, EGT Digital, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Códigos y ofertas de bonos de 1Red Casino

Los bonos para jugadores nuevos y existentes son una forma que tienen los casinos online de motivar a los jugadores para que se registren y prueben su catálogo de juegos. Los más habituales son los bonos sin depósito o los de spins gratis, que puedes obtener por el simple hecho de registrarte, y los bonos de depósito que se conceden a los jugadores que realizan un depósito. No obstante, los casinos también pueden ofrecer otros tipos de códigos de bonos, de bonos de bienvenida o programas de fidelidad.

A día de hoy, en nuestra base de datos puedes encontrar 9 bonos de 1Red Casino:

66% hasta 700 $
100% hasta 3.000 $ y 50 spins extra
Hasta 100 spins extra (0,1 $/cada uno)
25% hasta 3.000 $
75% hasta 3.000 $ y 50 spins extra
155% hasta 7.000 $ y 100 spins extra
150% hasta 7.000 $ y 150 spins extra
175% hasta 7.000 $ y 200 spins extra
Bono de reembolso del 20%

Debes tener en cuenta que los jugadores de algunos países tal vez no puedan acceder a estos bonos. Para ver los bonos que puedes solicitar, consulta la sección de 'Bonos' de esta reseña.

Leer más Leer menos

Bonos

Bono sin depósito:

No disponible

Bono de depósito:

No disponible

Métodos de pago

Mostrar todos (44)

Límites de reintegro

por mes

10.000 $

al día

1.000 $

Juegos

Mostrar todos

Tragamonedas

Ruleta

Blackjack

Apuestas

Video poker

Bingo

Baccarat

Juegos con bote

Juegos en vivo

Sin poker

Juegos de dados

Keno

Rasca y gana

Apuestas de eSports

Juegos Crash

Opciones de idioma

Sitio web en Inglés

Todos los idiomas (6)

Atención al cliente en Inglés

Todos los idiomas (7)

Chat en vivo en Inglés

Todos los idiomas (7)

Proveedor de juegos

Mostrar todos (130)

Capturas de pantalla de casino

Positivos

Varias divisas en una cuenta
Gran selección de proveedores de juegos

Negativos

Atención al cliente por teléfono no disponible
No todos los proveedores de juegos están disponibles para todos los países.
No todos los métodos de pago están disponibles para todos los países

Datos interesantes

Casino internacional
Los depósitos deben apostarse 3 veces antes de solicitar un retiro.
La empresa se centra tanto en casinos como en apuestas deportivas.

Autor: Jana Kopecká Última actualización: 12/09/2025 ¿Hay algún dato incorrecto o falta información? Avisadme

Bonos de 1Red Casino

Consulta todos los bonos que ofrece 1Red Casino, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Reseñas de los usuarios de 1Red Casino

Aquí podrás compartir tu experiencia de juego en 1Red Casino. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:

Correcta

Reseñado por 45 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña

Casino Guru

Queremos que los jugadores entiendan las apuestas.

anetafelis

Bronce

Reino Unido

• ayer

Even after full account verification, withdrawals are handled unrealistically slowly. They respond with vague messages like "first come, first served, whenever," giving no clear timeline. Daily withdrawals are often rejected by the financial team, and nothing is processed according to their terms. Completely frustrating and unreliable
10 days and no withdrawals aprove

Eve22

Bronce

Alemania

• ayer

1Red ni siquiera consigue pagar una pequeña cantidad. Llevo más de 5 días esperando y no ha pasado nada. Según sus términos y condiciones, debería tardar entre 0 y 48 horas. El servicio de atención al cliente responde constantemente con mensajes generados por IA. No son de mucha ayuda. Todos los días oyes lo mismo: "El pago se está procesando, etc.", pero no pasa nada. ¡Se han vuelto muy poco profesionales!

Muchos bonos sin depósito
Many no deposit bonuses
Viele Boni ohne Einzahlung

No paga ninguna ganancia
Does not pay out any winnings
Zahlt kein Gewinn aus
El servicio de atención al cliente solo responde con respuestas de IA
Customer support only answers AI answers
Kunden-Support nur KI Antworten

Sanja270990

Bronce

Alemania

• hace 4 semanas

Excelente sitio web, con una enorme selección de juegos. Buen servicio al cliente y pagos rápidos. Lo recomiendo sin duda. Me encanta jugar aquí, es simplemente fantástico. Gracias a Daniel, el administrador.

Buen servicio al cliente y pagos rápidos.
Good customer service and fast payouts.
Guter Kundenservice und schnelle Auszahlungen.

1Red Casino

Dear Sanja270990,

We truly appreciate you taking the time to share such encouraging feedback. Hearing that the game selection, payout speed, and customer service contribute to an enjoyable experience is extremely motivating for us, as these are areas we invest a great deal of effort into maintaining at a consistently high level.

It is also wonderful to know that your interaction with Daniel left a positive impression. We will make sure your acknowledgement reaches him — recognition from players is one of the most meaningful forms of appreciation a team member can receive.

Thank you once again for choosing to spend time with us and for recommending the platform to others. We wish you continued enjoyment and rewarding sessions ahead.

Best regards,
1Red Casino Team

Casmc1999

Bronce

Reino Unido

• hace 4 semanas

I’m from the UK and registered with GAMSTOP, but 1RED still let me create an account, deposit in GBP, and gamble freely. Every one of my cards has gambling blocks, yet my payments went through because they were processed in a way that didn’t show as gambling transactions.

While I was gambling, I told the live chat several times that I couldn’t deposit any more money. Instead of helping or offering responsible gambling tools, I was pushed to keep depositing, tempted with "bonus" and "free spin" offers if I added more funds. That happened repeatedly.

Eventually, I realised how much I had lost — around £4,600 — and contacted support for a refund. They promised a decision within seven business days but never gave one. Since then, I’ve received nothing but generic replies saying "we’ll let you know."

This is completely unethical and predatory behaviour toward someone clearly showing signs of gambling addiction. I’ve reported the matter to the relevant authorities.

If you are vulnerable or self-excluded, please avoid this casino. They are irresponsible and take advantage of problem gamblers instead of helping them.

Negligente
Negligent
El soporte me siguió convenciendo con bonos para que siguiera depositando incluso cuando dije que no podía permitírmelo.
Support kept convincing me with bonuses to keep depositing even when I said I couldn’t afford to
Evitar bloqueos de tarjetas de juego clasificando erróneamente las transacciones de juego mediante el uso de diferentes códigos de descripción de transacción.
bypass gambling card blocks by misclassifiying gambling transaction by using different transaction descriptor codes

Nels2001

Bronce

Reino Unido

• hace 1 mes

Brilliant casino, fantastic games, highly recommend for future gamers, brilliant bonuses, highly recommend

Atención al cliente amigable
Friendly customer support
Juegos brillantes
Brilliant games
Bonificaciones principales
Top bonuses

Sin negativos
No negatives

1Red Casino

Dear Nels2001,

Your wonderful feedback truly brightened our day! Reading that you find the casino brilliant, the games fantastic, and our bonuses worth recommending means a great deal to our entire team. We invest a lot of care into curating an experience that feels exciting, fair, and rewarding for every player — so knowing it resonates with you is incredibly rewarding for us as well.

Your enthusiasm and recommendation to future gamers is the highest compliment we could receive. It’s loyal and satisfied players like you who inspire us to keep improving, introducing new features, and expanding our library with innovative titles and exclusive promotions.

Thank you once again for taking the time to share such positive thoughts. We’re truly grateful for your trust and support — may your next sessions bring you even more enjoyment and memorable wins!

Best regards,
1Red Casino Team

Mr.V

Bronce

Reino Unido

• hace 2 meses

(£1400) 12 days and my withdrawal is rejected/cancelled 7 times and I’m being told to use "an alternative payment method " they have rejected/cancelled all available payment methods for the bank I’ve used to deposit. My account is fully verified and I have had few successful withdrawals so what changed other than the amount of my latest withdrawal is more.
Update: After 20 days I have now successfully received my withdrawal. It was long but I finally did get it so thank you.

Muchas buenas tragamonedas.
Many good slots.

Retiros lentos.
Slow withdrawals.

1Red Casino

Thank you for your review, we appreciate your honesty.

We sincerely apologise for this inconvenience, but at that time, payment providers were experiencing certain issues that caused withdrawals to be returned. However, this situation has been completely resolved, and we are glad that you have already received your funds.

This issue motivates us to improve our service, and all problems have now been resolved and should not occur again.

Best regards,
1Red Casino Team

maxii1223

Bronce

Alemania

• hace 2 meses

very fast cashouts
support 24/7 online and always friendly.
very nice slot providers.
and a lot of live casino games

muy bien
very good

1Red Casino

Dear maxii1223,

We truly appreciate your detailed feedback! It’s wonderful to hear that our fast cashouts and round-the-clock support have made a positive impression. Knowing that you enjoy the variety of slot providers and the selection of live casino games is especially encouraging — we aim to create a seamless and entertaining experience for all our players.

Your comments motivate us to keep enhancing the platform and adding more exciting options for gameplay. We look forward to many more enjoyable sessions with you and hope every visit continues to feel just as rewarding.

Best regards,
1Red Casino Team

woochop

Bronce

Reino Unido

• hace 2 meses

Having won a substantial sum. I jumped through hoops to have my account verified. I then requested the mas amount in one go which is £1000 only for it to take over 10 days and then be cancelled due to a technical problem! Having been in constant communication they just simply say it is being processed and I will receive an email when approved. I have now had to make a new request via bank transfer as they want me to use that method now and I am fully expecting this to go the same way. another 10 + days and then nothing!! Watch this space. Please don't be fooled into spending any money with them!

No pague las ganancias
Do not pay out winnings
Excusas constantes
Constant excuses

1Red Casino

Dear woochop

We greatly appreciate your feedback and we are very sorry that you encountered such a problem, but the gaming provider had to verify your bets, which is why there were delays in withdrawing funds, but as you can see, it's okay right now.

We always want to improve, so your feedback is very important to us and we promise to improve our service, especially in this regard.

Best regards,
1Red Casino Team

matthiasss

Bronce

Alemania

• hace 2 meses

He depositado más de 15.000 €. Se pueden depositar 100.000 € en un día, pero no se puede retirar nada. Tengo más de 25.000 € en ganancias que no me están pagando. Si escribes a soporte, te dicen algo como: "Por favor, ten paciencia...". Lo reenviaron a otro departamento. Estoy muy enfadado conmigo mismo por haber sido estafado. Supuestamente se pueden retirar 1.500 € al día, pero han pasado semanas sin recibir un pago.

Nada
Nothing
Nichts

El dinero no se paga
Money is not paid out
Geld wird nicht ausgezahlt
Sitio fraudulento
Scam site
Scam Seite
No juegues en este sitio
Do not play on this site
Nicht spielen auf dieser Seite

1Red Casino

Querido matthiasss,

Gracias por tu reseña.

Nos gustaría explicar la situación con más detalle: Sí, efectivamente hubo un retraso en su retiro, pero se debió a una gran ganancia, y contactamos con el proveedor de juegos para verificar las apuestas. Esto se debe a numerosas manipulaciones fraudulentas por parte de varios jugadores, que posteriormente fueron descubiertas por el proveedor de juegos.

Sin embargo, nos gustaría informarle que sus apuestas están en regla y, como ha podido comprobar, sus retiros se están procesando actualmente de acuerdo a los límites existentes.

Atentamente,
El equipo de 1Red Casino.

Ink666dot

Bronce

Reino Unido

• hace 4 meses

Have made 2 withdrawals, one at 300 and one at 200. Withdrew same way I deposited, im fully verified. Still waiting. Live chat just say they are dealing with it. Will be reporting with fraud departments and bank if not received by Monday. If receive winnings will happily change my review as everything else seems to have gone ok.

Edit, next day... still nothing. Told same thing.

Buenos juegos
Good games

No se puede retirar
Can't withdraw
Esperando pagar pero no recibo ganancias
Waiting to pay out but don't get winnings

1Red Casino

Dear Ink666dot,

Thank you for your review and for highlighting the fact that your experience on our platform has otherwise been satisfactory. We are happy to hear that you enjoyed the games.

As soon as you submit a withdrawal request, it goes into a queue and is processed on a first-come, first-served basis. This is a standard and fair procedure that applies to all players equally. Your account is fully verified, you used the same method for both deposits and withdrawals - everything is fine. All that remains is to wait for your turn. If there were any issues, our support team would notify you directly.

If you encounter technical difficulties, you can always contact our support team - we are here to help.

Best regards,
1Red Casino Team.

ajb4

Plata

Reino Unido

• hace 5 meses

I strongly advise players to stay away from 1red2.com. This casino operates in a highly suspicious and unethical manner. I deposited funds only after submitting my verification documents and receiving confirmation that my account had been verified. I played fairly and lost part of the balance, but when I attempted to withdraw the remaining funds, my account was suddenly blocked with the explanation of "duplicate account".

This is a classic scam tactic: they verify your account, allow deposits and play, and then invent reasons to withhold your remaining balance as soon as you request a payout. The most alarming part is that this happened *after* successful KYC verification.

I have reported this case to Revolut, the payment processor (Transferop), and the receiving bank (Clear Junction), as well as prepared complaints to the UK Gambling Commission and the FCA. This casino appears to be unlicensed in the UK and uses misleading tactics to keep players’ money without justification.

Stay far away from 1red2.com – do not deposit. Total scam.

Depósito rápido
Fast deposit

Bloquean cuentas después de una victoria o solicitud de retiro.
They block accounts after a win or withdrawal request.
Utilizan falsos pretextos para confiscar fondos.
They use false pretexts to confiscate funds.
Carecen de transparencia en la comunicación.
They lack transparency in communication.
Ocultan el verdadero operador y la información de contacto.
They hide the true operator and contact information.
Trabajan con procesadores de pago de baja credibilidad.
They work with low-credibility payment processors.
Abusan del proceso KYC (Conozca a su cliente).
They abuse the KYC (Know Your Customer) process.
No ofrecen herramientas reales de juego responsable ni de autoexclusión.
They offer no real responsible gambling or self-exclusion tools.
Tienen mala reputación: hay muchas quejas similares en línea.
They have a bad reputation – many similar complaints online
Se basan en transacciones irreversibles
They rely on irreversible transactions

1Red Casino

Dear ajb4,

Thank you for taking the time to share your feedback. We understand how frustrating such situations can feel. Please be assured that we take all compliance and verification processes seriously and strictly follow our Terms and Conditions to ensure a fair and transparent gaming environment for everyone.

If you still require assistance or wish to clarify the situation regarding your account, we kindly encourage you to get in touch with our Support Team so we can take a closer look at your case. We remain committed to resolving any issues in line with our policies.

Best regards,
1Red Casino Team

nm86nlplay

Platino

Países Bajos

• hace 7 meses

‼️ WARNING: 1Red Casino SCAM – €28,000 Stolen & No Proof Given in 4 Months‼️
I want to warn everyone about 1Red Casino and their fraudulent behavior. I had €28,000 confiscated from my account, and for 4 months, they kept saying they had "proof" to justify their actions. Till today, they NEVER provided any evidence.

How They Tricked Me & The Complaint Platforms

First, they pretended to cooperate on AskGamblers and Casino Guru forums.

They delayed the case for months, saying they had proof.

In the end, they provided NOTHING and my complaint was marked unresolved.
On top of this I have non disclosure agreements with 2 of they're sister casinos but those are not active anymore. They where connected in the past to the same network but duo to illegally approach to Netherlands jurisdiction they where forced to close they're bussiness.
I'm about to disclosure those 2 agrements and make them public and expose all this fraudulent organisation called *platform* .

¡¡¡Nada positivo, estafadores!!!
Nothing positive, scammers!!!

Una organización fraudulenta
A scam organisation

1Red Casino

Dear nm86nlplay,

Thank you for taking the time to share your experience, even though we regret to hear that it was not a positive one. We fully understand your frustration and sincerely apologize for any confusion or dissatisfaction this situation has caused.

Your account was automatically closed by our system due to a violation of our Terms and Conditions related to refund abuse. As per our internal policies and compliance procedures, winnings associated with such violations may be subject to confiscation. We understand that this may be disappointing, but we take these matters seriously in order to ensure a fair gaming environment for all players.

We hope this clarifies the matter from our side. Should you require any further clarification, please feel free to contact us directly.

Best regards,
1Red Casino Team

ANTONIS88T

Bronce

Grecia

• hace 8 meses

La página de 1Red es una de las mejores en las que me he registrado ya que tiene retiros instantáneos, tengo un gerente personal que responde a cualquier problema que tengo en pocos minutos y me ha ofrecido muchos bonos.
Regístrate también y serás feliz!!❤️

1Red Casino

Dear ANTONIS88T,

Thank you for your kind review!

We’re happy to hear that you’re enjoying instant withdrawals, bonuses, and the support from your personal manager. It means a lot to us!

We’re truly glad to have you as part of our community and will continue doing our best to keep your gaming experience smooth, fair, and entertaining.

Best regards,
1Red Casino Team

claudiucc91

Bronce

Reino Unido

• hace 9 meses

I deposited £30 and managed to win £200
After that I tried to withdraw and was saying I need to bet £50 in order to be able to withdraw
Anyways I got to £150 and withdrawn it
2 weeks later and not in my bank yet
I've been on the chat with them and via email and they always say : "rest assured,we are dealing with your request "
Imagine i won't £10000!!!
Do not deposit!!!
It seems it's a scam

¡Qué broma de casino!
What a joke of a casino

2 semanas de espera
2 weeks wait

1Red Casino

Dear Claudiucc91,

Thank you for sharing your experience. We genuinely regret that your recent interaction with our platform left you disappointed. Each withdrawal is processed and reviewed individually — all details are taken into account, including the method you have selected.

As confirmed in the resolution process, the initial delay was related to a payment card compatibility issue. Once the funds were refunded back to your account, several alternative withdrawal methods were offered. We're sorry to hear that they weren't suitable for you, and we understand your frustration. We’re continuously working on improving clarity around our payment procedures, and your feedback will certainly help us in that. If you ever decide to give us another chance, our support team will be here to assist you every step of the way.

Best regards,
1Red Casino Team

beanman

Bronce

Reino Unido

• hace 9 meses

Easy to deposit, few different game providers with reasonable selection of different games and live games. But the customer support is terrible after my experience with them i would not touch this place with barge pole

Depósito fácil
Easy deposit

Mala atención al cliente
Bad customer support
Proveedores que tienen 0 juegos
Providers that have 0 games
En general, mala experiencia
Overall bad experience

1Red Casino

Dear beanpoppedit,

Thank you for sharing your experience with us. We appreciate your positive comments regarding our game selection and ease of deposit. Our goal is to provide players with a seamless and enjoyable gaming experience, and we are glad that these aspects of our platform met your expectations.

However, we are truly sorry to hear that our customer support did not meet your standards. We strive to provide professional and helpful assistance, and we regret any inconvenience you may have faced.

Please contact our support team to help with your situation, we are always happy to assist you!

Best regards,
1Red Casino Team

Arun2194

Bronce

Reino Unido

• hace 10 meses

It's easier to play and win big in this company .you have lots of options to play games like sports live casinos ets.
I have a manager his name is jean he I supportinge very well in this.he gives bonus and cashback

Es fácil jugar juegos y tener muchas opciones, retiros y depósitos de efectivo rápidos y tener un buen gerente con apoyo que me brinda en cada situación. Es Jean.
It's easy to play games and having lots of options And having fast cash withdrawals and deposits and having a good manager with support he is giving to me in every situation he is jean

Sin negativos
No negatives

1Red Casino

Dear Arun2194,

Thank you for your wonderful review and for sharing your positive experience with us! We are delighted to hear that you find it easy to play and win at our casino, and that you appreciate the wide selection of games, including sports and live casino options. It is also great to know that our fast deposit and withdrawal processes contribute to your overall satisfaction.

We truly value your feedback. Our goal is to continuously enhance our services and provide the best gaming experience possible. Thank you for choosing 1Red Casino!

Best regards,
1Red Casino Team

GDog93

Bronce

Reino Unido

• hace 10 meses

Good variety of games to play and great customer service! Especially from my account manager James!

Muchos juegos para jugar
Many games to play
Excelente servicio al cliente
Great customer service

1Red Casino

Dear GDog93,

Thank you for taking the time to leave a review and share your experience with us! We are delighted to hear that you enjoy the variety of games available at our casino and that our customer service has met your expectations. Providing top-notch support is one of our main priorities.

We always strive to improve our services and ensure that our players have the best possible experience. Thank you for choosing 1Red Casino!

Best regards,
1Red Casino Team

Ben81

Bronce

Reino Unido

• hace 10 meses

Good casino with great customer service from VIP manager Jean.
Good choice of games.
Would recommend

Excelente servicio al cliente por parte de Jean
Great customer service from Jean
Buena selección de juegos y deportes.
Good choice of games and sports

Los tiempos de retiro podrían ser más rápidos
Withdrawal times could be quicker

1Red Casino

Dear Ben81,

Thank you for your positive review and for recommending our casino! We are glad to hear that you enjoy our selection of games and sports betting options. We take great pride in ensuring that our players receive the best possible support, and your feedback reassures us that we are on the right track.

We also appreciate your honest input regarding withdrawal times. While we strive to process withdrawals as quickly as possible, some transactions may take longer due to security checks or banking procedures.

Best regards,
1Red Casino Team

Christos92

Plata

Grecia

• hace 11 meses

Wasn't planning on doing more reviews but i've read so many negative reviews about this casino that i had to clarify a few things.

I deposited 50€ for the first time today, got the 100% welcome bonus and i actually got lucky, managed to wager it and cashed out 700€.

They do request some documents for verification but it was really quick to verify. Took literally less than 1h.

Ran into a few issues on my withrawal because it kept getting cancelled but thankfully they would always email me what was missing.

Once everything was done with my verification documents, my withdrawal was accepted within minutes and i received my money within 10 minutes (bank transfer).

Honestly one of the best casinos i've played at when it comes to payments.

Only negative is that the casino lacks a responsible gambling feature.

Retiro instantáneo
Instant Withdrawal
Gran RTP en ciertos proveedores
Great RTP on certain providers
Sitio fácil de navegar
Easy to navigate site
Chat en vivo amigable
Friendly live chat

Sin función de juego responsable
No responsible gambling feature

1Red Casino

Dear Christos92,

Thank you for taking the time to share your detailed experience with us. We greatly appreciate your feedback, especially since you took the effort to clarify some points amidst other reviews.Your positive words about our payment efficiency and live chat support mean a lot to us, as we constantly strive to ensure a smooth and enjoyable experience for all our players.

We also value your constructive feedback regarding the lack of responsible gambling features. This is an important aspect of providing a safe and supportive gaming environment, and we take your comments seriously.

Best regards,
1Red Casino Team

winstoncarter131

Plata

Nueva Zelanda

• hace 11 meses

I won some money here and then it was time to verify.
What a complete joke of a lying casino.
Anyway I verified my account sent what they ask for and get confirmation Im verified.
I make a withdraw and get a email to confirm my withdraw address, button didnt work just sent me to a blank page so I had to contact support. Anyway I managed to confirm my withdraw address but my withdraw cancelled anyway. Support tells me that if I make a withdraw to my bank account it will work but same here cancelled my withdraw. Next time I talk to support they tell me that I have to open a brand new crypto account lol why would that make any difference?? Anyway I made a new crypto account and made a withdraw and what a surprise they cancel again, they tell me to do a smaller amount nzd300 they cancel again! They tell me make a nzd100 withdraw(what a joke of a casino its not even $60) to my suprise they sent me the nzd100, but after that they cancel 3 straight withdraws of nzd100.
Stay away from this casino, they do anything to not pay you and the support agent lying to you all the time saying it will work after this and it will be fine now, and if you say anything to them they just tells you "trust me and listen to my advice" I did that 10 times when you lied straight in my face so why would I trust you now.
Disgusting casino I really hope no one ever plays here again!!

Edit:
I made another withdraw lets see what excuse they use this time.

Tuve suerte y gané.
I was lucky and won

Mentirosos horribles, me han dicho de 5 a 10 razones diferentes por las cuales se canceló mi retiro y lo que debo hacer.
Horrible liars, been told 5-10 different reason why my withdraw was cancelled and what I need to do.
Manténganse alejados, son personas horribles.
Stay away they are horrible people

1Red Casino

Dear winstoncarter131,

Thank you for sharing your experience with us. We sincerely regret to hear about the challenges you faced during the withdrawal process and want to assure you that your feedback is taken seriously. At our casino, we strive to provide a smooth and transparent gaming experience for all our players, and we understand how frustrating it must be when processes do not meet your expectations.

To address your concerns, we would like to investigate this matter further to understand what happened. Could you please contact our support team directly? This will help us identify the issue and find a solution. Your satisfaction is very important to us, and we are committed to resolving this matter as quickly and effectively as possible.

We truly appreciate your patience and hope to regain your trust. Please do not hesitate to reach out to our team for further assistance.

Best regards,
1Red Casino Team

ProfitPilot

Plata

Alemania

• hace 1 año

Be aware!
The casino pays small amounts (~100€) relatively fast (within a few hours).
But when someone makes a bigger deposit and profits even more, they take days and find excuses to delay the withdrawal. In my case, it's almost 10 days since I requested a withdrawal via BTC, and it still hasn't been sent.
Also; The Daily Limit is 5k, weekly 10k and monthly 30k.
So in every other casino, you can request the withdrawal of 5k, wait 24hours and request a 5k withdrawal again. But not on 1red.
Here, you request a withdrawal, wait for days (if) until they send it to you eventually and THEN YOU WAIT FOR 24 hour before youre allowed to request another withdrawal.
And well, afterward you wait again for days…

So all in all, im not satisfied and will highly likely change to another casino with good withdrawals.

Buenas opciones de depósito
Good deposit options
Amplia gama de juegos
Wide range of games

Errores frecuentes al cargar mesas de blackjack en vivo en Evolution Gaming
Often errors when loading live blackjack tables at Evolution Gaming
Pago muy, muy lento
Payout very, very slow
Los límites de retiro son bajos
Withdrawal limits poor
Pago no procesado durante más de 10 días.
Payout not processed for over 10 days.

lynda1cooke

Bronce

Reino Unido

• hace 1 año

¡Cuidado! Este casino es una estafa. NO deposite.

1) Casi no obtienes rondas de bonificación ni ganas nada.
2) Guardé mi contraseña y resulta que estaba iniciando sesión en tres direcciones web diferentes para jugar en el mismo casino.
3) los depósitos en ruta a través de empresas de terceros dudosas que le cobran un exceso para jugar
4) Dicen que el depósito ha sido rechazado, pero incluso si envía extractos bancarios para demostrar que fue tomado, se negaron a reembolsarlo y cerraron su cuenta.

Pedí su procedimiento de quejas y me dijeron que no tienen uno: señal de alerta.

Los agentes de servicio al cliente son groseros y es muy difícil comunicarse con ellos.

NO creas en las críticas positivas, actúan como una empresa criminal.

También ignoren su respuesta a continuación. Me comuniqué con el servicio de atención al cliente más de 15 veces. En un momento dijeron que habían reembolsado el dinero, pero luego dijeron que no lo harían. Son unos ladrones. Se negaron a aceptar una queja. También presenté un correo electrónico y mis extractos bancarios como prueba.

Actualizar

El casino se comunicó conmigo y me pidió mis extractos bancarios por décima vez (no exagero). Todavía se niegan a reembolsarme porque dijeron que el monto que se muestra en mis extractos bancarios difiere del supuesto depósito fallido. Pero lo que no reconocen es que este casino dudoso envía los depósitos a través de empresas de terceros que le cobran un cargo adicional por depósito, otra razón para que no juegue.
Me han enviado varios correos electrónicos hoy, incluso después de que les pedí que dejaran de hacerlo. Ahora me están acosando y hostigando. Abrí un caso con Resolver y me comuniqué con la comisión de juegos de azar para que los prohibieran en el Reino Unido.

No utilices este casino

La respuesta del proveedor que aparece a continuación es una completa tontería. No se deje engañar por estos estafadores. Les envié mis extractos bancarios 10 veces para demostrar que el pago no había fallado. También recibí un correo electrónico de ellos diciendo que me reembolsarían el dinero en un plazo de 7 días, pero no lo hicieron. Son unos acosadores muy deshonestos. Todo enviado a su organismo regulador y ahora a la unidad de delitos cibernéticos.

El

Beware this casino is a scam do NOT deposit

1) You hardly get any bonus rounds or win a thing
2) I saved my password and it turns out I wa logging into three different web addresses to play at the one casino
3) the route deposits through dodgy third party companies that charge you an excess to play
4) They say the deposit has been declined but even if you send bank statements to prove it was taken they refused to refund and close your account

I asked for their complaints procedure I was told thet don't have one - red flag

The customer service agents are rude and very difficult to communicate with

Do NOT believe positive reviews, they act like a criminal enterprise.

Also ignore their reply below I did contact customers service over 15 times. At one point they said they had refunded but later said they wouldn't. Their thieves. They refused to take a complaint. I provided both an email and my bank statements as evidence too.

Update

The casino contacted me and ask me for my bank statements for the 10th time ( not exaggerating) They are still refusing to refund because they said they amount shown on my bank statements differs from the supposed failed deposit. But what they wont acknowledge is that because this dodgy casino routes deposits through third party companies that charge you extra to deposit , another reason for you not to play.
They have sent me mutiple emails today even after I asked them to stop , their now harassing and bullying me. I have no opened a case with resolver and contacted the gambling commission to get them banned in the UK

Do not use this casino

The reply from the provider below is complete rubbish dont fall for these scammers. I sent them by bank statements 10 times to show the payment didn't fail. I also have an email from them saying they would refund the money within 7 days but they didn't do it. Their very dishonest bullies. All sent to their regulating body and now the cyber crimes unit.

The

Nada
Nothing

Servicio al cliente grosero
Rude customer service
Conducta de acoso
Bullying behaviour
Estafadores que roban tu dinero
Scam artists that steal your money
Cargo por depósitos
Charge for deposits
Muy pocas victorias y rondas de bonificación.
Very little wins and bonus rounds
Deshonesto
Dishonest
Si guarda la contraseña, se guardará en tres sitios web diferentes.
If you save the password it saves under three different website -dodgy af
Enrutan depósitos a través de empresas de terceros
They route deposits through third party companies

1Red Casino

Estimada lynda1cooke,

Lamentamos sinceramente la experiencia negativa que haya tenido con nuestro casino y le pedimos disculpas por cualquier frustración o inconveniente que le hayamos causado. Nos tomamos muy en serio todos los comentarios y nos comprometemos a abordar sus inquietudes.

Rondas de bonificación y ganancias: Entendemos que los resultados de los juegos pueden ser decepcionantes a veces, ya que los resultados se basan en resultados aleatorios, pero le aseguramos que nuestros juegos funcionan bajo los más altos estándares de imparcialidad.

Varias URL de inicio de sesión: Nos gustaría aclarar que se pueden usar diferentes URL para acceder a la misma plataforma debido a razones de acceso regional o de seguridad, pero todas ellas apuntan al mismo casino confiable.

Pagos de terceros: Tenga en cuenta que el casino en sí no cobra ninguna tarifa por los depósitos. Sin embargo, ciertos proveedores de pagos externos pueden imponer tarifas que están fuera de nuestro control. Siempre nos esforzamos por ofrecer a los jugadores las mejores y más transparentes opciones de pago.

Problema con el depósito: Hemos revisado su caso en profundidad y, tras una evaluación cuidadosa, nos gustaría aclarar la situación. Se podría considerar un reembolso si su saldo se hubiera acreditado y no se hubiera gastado. Sin embargo, en este caso, los fondos nunca nos llegaron, ya que la transacción fue rechazada debido a una autenticación fallida. Por lo tanto, no se acreditaron fondos en su cuenta del casino y no se puede emitir un reembolso por este motivo.

Lamentamos cualquier confusión y entendemos tu frustración. Si deseas brindar más detalles o darnos otra oportunidad para solucionar este problema, no dudes en comunicarte con nosotros a [correo electrónico de soporte]. Valoramos tus comentarios y nos comprometemos a garantizar una experiencia de juego transparente y justa.

Atentamente,
Equipo de soporte de 1Red

Dear lynda1cooke,

We sincerely regret the negative experience you've had with our casino, and we apologize for any frustration or inconvenience caused. We take all feedback seriously and are committed to addressing your concerns.

Bonus rounds and wins: We understand that gaming outcomes can be disappointing at times, as results are based on random outcomes, but we assure you that our games operate under the highest standards of fairness.

Multiple login URLs: We would like to clarify that different URLs might be used to access the same platform due to regional access or security reasons, but all of them point to the same trusted casino.

Third-party payments: Please note that the casino itself does not charge any fees for deposits. However, certain third-party payment providers may impose fees, which are beyond our control. We are always striving to provide players with the best and most transparent payment options.

Deposit issue: We have thoroughly reviewed your case, and after a careful assessment, we would like to clarify the situation. A refund could be considered if your balance had been credited and not spent. However, in this instance, the funds never reached us, as the transaction was declined due to unsuccessful authentication. As such, no funds were credited to your casino account, and a refund cannot be issued for this reason.

We apologize for any confusion, and we understand your frustration. If you'd like to provide more details or give us another opportunity to address this issue, please feel free to contact us at [support email]. We value your feedback and are committed to ensuring a transparent and fair gaming experience.

Best regards,
1Red Support Team

mishbeattie

Bronce

Sudáfrica

• hace 1 año

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

1Red Casino

Dear mishbeattie,

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you've faced with your withdrawals. We understand how frustrating it can be when things don’t go as smoothly as expected.

Initially, your withdrawals were canceled due to the verification process, which is a standard procedure to ensure the safety and security of all transactions. We also noticed that you attempted to withdraw via cryptocurrency, despite depositing with a fiat method. In such cases, we recommend using Bank Transfer, as it aligns with your deposit method. However, we're pleased to see that you eventually completed a successful withdrawal via Mifinity.

Please be aware that any further withdrawal delays were due to winnings that had not yet met the required wagering conditions. Once these conditions are fulfilled, you should not experience any further issues with your withdrawals. If you need any further assistance, feel free to reach out to our support team.

Best regards,
1Red Casino Team

immafromgermany

Bronce

Alemania

• hace 1 año

Absolutely fantastic, and Edward is amazing! The only downside is that withdrawals can be a bit slow and nerve-wracking. Overall, though, they're a trustworthy company.

soporte amigable para el cliente
friendly customer supps
GRAN VICTORIA
BIG WIN

1Red Casino

Dear immafromgermany,

Thank you for such a positive review of our casino! We are delighted to hear that you had a fantastic gaming experience with us, and we’re thrilled that our team left a great impression on you. Providing top-notch customer service is always our priority, and your kind words inspire us to keep up the good work.

We also take note of your comments about the withdrawal process. We understand that delays can be nerve-wracking, but we assure you that we are continually working to improve the speed and efficiency of our payout system. Furthermore, we hope that your future experience will be even more seamless.

Thank you for your trust, and we look forward to seeing you again!

Best regards,
1Red Casino Team

Anuboid

Bronce

Alemania

• hace 1 año

Sólo puedo decir cosas positivas sobre 1red. Gran selección de juegos, proceso de verificación rápido, buen soporte y pagos rápidos

Gran selección de juegos.
Large selection of games
Große Spieleauswahl
Proceso de pago rápido
Fast payout process
Zügiger Auszahlungsprozess
Proceso de verificación rápido
Fast verification process
Schneller Verrifizierungsprozess

1Red Casino

Dear Anuboid,

Thank you for your positive comments regarding your experience at our casino. We're thrilled to hear that you appreciate our selection of games, the efficiency of our verification process, our supportive customer service, and the speed of our payouts. Our team strives to provide a seamless gaming experience that combines both quality and security, ensuring that all aspects of our service meet your expectations.

We take pride in our user-friendly platform and are pleased that it contributes to a smooth and enjoyable gaming experience for you. Your feedback is invaluable, as it encourages us to maintain our high standards and continue improving. Thank you for choosing 1red Casino, and we look forward to providing you with continuous entertainment and excellent service in the future.

Best regards,
The 1RED Team.

Ellise

Bronce

Australia

• hace 1 año

Great casino, lots of games to chose from. Fast pay out time and great bonus’!!

Gran casino
Great casino

1Red Casino

Dear Ellise,

Thank you so much for your kind words and for taking the time to share your positive experience with our casino. We are thrilled to hear that you’re enjoying our wide selection of games, and it’s fantastic to know that our payout times and bonuses have met your expectations. Providing our players with a smooth and rewarding gaming experience is always our top priority, and it’s wonderful to hear that we’ve succeeded in doing so for you.

Your feedback is incredibly valuable to us, and we truly appreciate your loyalty. We remain committed to continuing to offer you exciting games, swift payouts, and excellent bonuses to keep your experience with us top-notch. We look forward to your next visit and hope to bring you even more exciting moments!

Best regards,
1Red Casino Team

MRLEHST95

Bronce

Alemania

• hace 1 año

1red Casino ofrece una impresionante variedad de juegos, que incluyen tragamonedas, juegos de mesa y juegos con crupier en vivo. El sitio web es fácil de usar y está bien diseñado, lo que facilita la navegación. Los métodos de pago son variados y seguros, y el servicio al cliente es profesional y receptivo. En general, 1red Casino es una opción recomendada para los jugadores que buscan una experiencia de casino en línea divertida y segura.

1Red Casino

Dear MRLEHST95,

We are incredibly grateful for your detailed review and recommendation of our casino. It’s heartening to hear that our diverse range of games, including our slots, table games, and live dealer options, along with our website’s design and functionality, have met your gaming needs effectively. We understand that the quality of the user experience is crucial, and we are committed to providing a platform that is both enjoyable and easy to use.

We also appreciate your comments on our payment methods and customer service. Ensuring a secure and diverse range of payment options, along with responsive and professional customer support, is fundamental to our operations. Your positive experience reaffirms our commitment to excellence. Thank you for your trust in us, and we are excited to continue being your preferred online casino.

Best regards,
The 1RED Team.

Deivi11

Bronce

Letonia

• hace 1 año

Right now is 4 days from my withdrawal , but in rules in casino is only maximum 48 hours withdrawal time , and support only tell me and justify themselves and say the same thing that they cannot influence the payout. And this is my second withdrawal and also my KYC is good and vertified .
Very bad es experience with support and withdrawal.

Soporte 24 horas al día, 7 días a la semana
Support 24/7
Buenos juegos
Good games

El apoyo te miente
Support lie to you
Retiro muy muy lento
Withdrawal very very slow

1Red Casino

Dear Deivi11,

Thank you so much for taking the time to leave your review. We truly appreciate your feedback and are glad to know that despite the delay in your withdrawal, you found value in our games and 24/7 support. As a team, we are constantly working hard to provide a reliable and enjoyable gaming experience for all our players, and your feedback helps us continue improving.

Your review is extremely valuable to us, and we’re committed to making every aspect of your experience as seamless as possible. We are confident that moving forward, you’ll continue to enjoy the service and games we offer. Thank you again for being part of our community, and we look forward to many more great gaming moments with you.

Best regards,
1Red Casino Team

johankeyser01

Bronce

Sudáfrica

• hace 2 años

Same as the other reviews so will keep this short.
They do not verify and will make you resend one document after the other and then won't accept it for some reason. They use all tactics to keep you from withdrawing so you keep playing and eventually lose everything.
No problem to deposit with NO CHWCKS but try and withdraw, won't happen.
I am in South Africa and have opened up a case of online fraud against this casino.
DO NOT PLAY HERE!

Por suerte solo hice 1 depósito
Luckily only made 1 deposit

Todo
Everything

1Red Casino

Dear Johankeyser01,

Thank you for sharing your concerns with us, and we appreciate your feedback regarding your experience at our casino. We take all reviews seriously, and we are truly sorry to hear about the difficulties you've encountered during the verification and withdrawal process.

Verification is a crucial part of our casino's security measures to ensure a safe and responsible gaming environment for all our players. However, we apologize if you found the process frustrating or cumbersome. We understand that the verification process can sometimes require multiple document submissions, and we are continually working to streamline this process to make it more efficient for our players.

We want to assure you that our intention is never to keep players from withdrawing their winnings. Delays in the withdrawal process can occur for various reasons, including verification issues or compliance with anti-money laundering regulations. We take compliance with these regulations seriously to prevent fraud and maintain the integrity of our platform.

We apologize for any inconvenience you may have experienced. We value your feedback as it helps us improve our services and provide a better experience for our players.

Best Regards,
1Red Team

viperbiza

Plata

Sudáfrica

• hace 2 años

ive made a deposit over 1 month ago,even after sending them proof of payement from the bank statements from the bank even ref nr from my bank showing them the deposit went into their account i still have not recieved my deposit back,when asking them to check their bank records they tell me they cant do this and i have proof of this conversation,all they promise on their website fair and transparent is lies and they do nothing to assist a customer all of the cost of tel calls to the bank,statements etc i had to incur and still my deposit havent been returned to me.Dont depsit money into this Casino they cannot be trusted.

Sin satisfacción con el servicio al cliente
No Customer Service Satisfaction
Agentes de chat en vivo pasando la pelota
Live chat agents passing the buck
No hay ayuda para resolver problemas
No Help to resolve issues
Información del sitio poco confiable
Unreliable site information

1Red Casino

Dear newme697310,

We sincerely regret the inconvenience you experienced, and we want to express our gratitude for your patience throughout this process. Rest assured, we put forth every effort to address your situation, and we are pleased to inform you that it has now been successfully resolved.

We understand that obtaining the bank statement required an investment of your time and resources, and for that, we extend our deepest apologies.
We also want to thank you for the insights gained from your experience. Your input has been instrumental in our investigation and will contribute to enhancing our services.

Once again, thank you for sharing your feedback and for being a part of our community. We value your presence and look forward to providing you with an even better gaming experience in the future.

Best Regards,
1Red Team

Explicación del índice de seguridad de 1Red Casino

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Índice seguridad:Muy bajo3.0/10

Casino mediano, según nuestra investigación y cálculos

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Según las quejas de los jugadores, se retiene un número muy elevado de las ganancias teniendo en cuenta el tamaño del casino

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