BC.Game Casino - La función de retiro del jugador está bloqueada.

Dear Sir, I am having trouble with withdrawals on my ID, and there seems to be an issue with the withdrawal role. Please resolve this issue and unlock the withdrawal section.

Sar my ID mein withdrawal ki samasya a rahi hai tatha withdrawal ki vid roll ki samasya ko HAL kijiye withdrawal ka section ko unlock kijiye

Dear hiteshsharma75973,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise if your account has been fully verified? 
• Have you been advised why you can’t withdraw your winnings? 
• Is it an internal casino system issue, or it’s related to your account only? 
• Were your winnings accumulated with or without an active bonus? 

Please understand, that without verifying your account, you won’t be entitled to any withdrawals. 

However, I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards, 

Petronela

Sharmai withdrawal problem unlock the withdrawal section

Sharmai withdrawal problem withdrawal ka section unlock kijiye

Hello Hiteshsharma75973,

• Can you confirm if your account has been fully verified?
• Have you been informed why you're unable to withdraw your winnings?
• Is the issue with withdrawal related to the internal casino system, or is it specific to your account?
• Did you accumulate your winnings with or without an active bonus?

Thank you.

Hello,

The provided email address by user is not found on our system, please provide correct email address or UID so we can check and assist you regarding this.

Best Regards

Panda - BC.GAME

Dear hiteshsharma75973,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that we must reject this particular case due to the lack of response from the player regarding our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.