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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear vasosou6712,We are extending the timer by 7 days. Please, be aware that ... hace 20 horas
Dear markalex,Please understand that at this stage of your complaint, we depe... hace 22 horas
Dear vlastimil797,Thank you very much for submitting your complaint. I’m sorr... hace 22 horas
Dear k75qmfgd8v,Thank you very much for submitting your complaint. I’m sorry ... hace 22 horas
Dear chris202087,Thank you very much for submitting your complaint. I’m sorry... hace 22 horas
Thanks for your reply.Unfortunately, without sufficient evidence, there is li... hace 22 horas
Dear Logsboz1234,We're glad to hear that your payout reached you. We'll go ah... hace 23 horas
Dear nicy,thanks for your reply.Could you please explain whether you activate... hace 23 horas
Thank you for your reply, stas1. As you might know, our forum Casino.guru, de... hace 23 horas
Thanks for the update.When applying for the self-exclusion, clearly state the... hace 23 horas
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