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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear calhouncrystal538,Thank you very much for submitting your complaint. I’m... hace 18 horas
Dear andrewlukanets,We are extending the timer by 7 days. Please, be aware th... hace 18 horas
Dear andrewlukanets,We are extending the timer by 7 days. Please, be aware th... hace 18 horas
please check our Fair Gambling Codex for Players https://casino.guru/fair-gam... hace 19 horas
This complaint will be closed since it's a duplicate of a complaint that's al... hace 19 horas
Dear Felicefg,Do I understand correctly you deposited via Revolut to the casi... hace 19 horas
Dear ayushkhare365,Do you have access to your player's account?Is it possible... hace 19 horas
Dear ban679,Thank you very much for submitting your complaint. I’m sorry to h... hace 19 horas
Dear hanzlaus,We are extending the timer by 7 days. Please, be aware that in ... hace 20 horas
Thank you very much, noamenbachar, for providing the necessary information. I... hace 21 horas
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