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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Unfortunately, the player has not responded to our messages and questions. Co... hace 10 horas
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 horas
It appears that this issue may have been resolved, but without confirmation f... hace 10 horas
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 horas
Thanks for the explanation, Lukmaster02Could you please confirm the bank acco... hace 17 horas
Do I understand correctly all 3 withdrawals have been processed and received ... hace 17 horas
Thanks for your reply.Please allow me some extra time to discuss the circumst... hace 17 horas
I understand your point of view. When encountering the errors we would recomm... hace 18 horas
Thanks for the detailed explanation.On the screenshot, the deposit bonus you ... hace 18 horas
Dear Elle70,We're glad to hear that your issue has been resolved. Bitcoin is ... hace 18 horas
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