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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Dear rad234,After a comprehensive review of your case, we regret to inform yo... hace 1 año
Dear janefifi74,Thank you for providing me with the requested screenshot.Unfo... hace 1 año
Thank you very much, Dalziel7, for providing all the necessary information. I... hace 1 año
Dear SilviaXX2,I have thoroughly reviewed your case and watched several ... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 año
Dear veeshu143,I'm glad to hear that your issue has been resolved successfull... hace 1 año
Thank you for your email, Noel1337.I'm sorry but as I already mentioned befor... hace 1 año
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