Tema general sobre Malina Casino (página 8)

I'm going to ask about the VIP manager

Thank you, yes, I know that the Guru team will help me, that is why I filed the complaint. I will remain patient.

Eso sería lo más sensato. Asegúrate de intentar comunicarte sobre tu retiro, pero no de forma ininterrumpida porque probablemente te cansarás de recibir respuestas exactamente iguales por parte del casino. Veo que otro jugador logró recuperar su dinero, así que creo que es solo una demora y que tú también lo recuperarás. 😉

I wouldn't stop because you won't be able to withdraw by themselves. What is your daily minimum?

Right now 500 so imagine

They keep giving me the runaround, it's incredible. It's been more than 15 days and I haven't heard anything, and the VIP advisors haven't responded to me either. I need to report them because it's incredible. I'm very angry.

Vi que ya se comunicaron con el casino, así que me pregunto si responderán y aclararán la situación. Espero que lo hagan y todo se pueda resolver en el futuro.

Pero tendremos que esperar hasta que eso ocurra.

Cruzo los dedos.🤞

Update, after more than 20 days it turns out that out of the 3 pending withdrawals of 500 euros, they canceled 1. They tell me that there was a technical error with the payment provider (attached screenshot), how mysterious that the other two payments did not have an error and that one did, now I have to start over again and I have 9500 so imagine, it is not fair and the funniest thing is that the other 1000 are already in the account it did not take long, for that 20 days, incredible. Now I am asking customer service what happened, let's see how they give me. We have to be more agile with this because the 9500 is going to cost me my life. I am very angry.

Attached screenshots

Update, customer service can't explain why they don't have access to the finance department, meaning no one can give me any information. This casino is a hoot.

Greetings, I also received it after about the 20th day. 2 out of 3 withdrawals of 800 euros I did not receive the last withdrawal because they said there was a technical problem, you will receive your money only very slowly and he did everything to delay the withdrawal as much as possible , the only thing you can do is wait patiently

Üdvözletem én is kb 20.nap után kaptam.meg 3 db 800 eurós kivonasbol 2 db ot az utolsó kivonást nem kaptam meg mert azt mondták.technikai probléma lépett fel,meg kapod a pénzed csak nagyon lassan es mindent elkövetett hogy minél jobban elhuzzak a kivonást, egyetlen dolog amit tudsz tenni türelmesen várni

Veo que no has logrado grandes avances, pero otro jugador te da al menos un poco de tranquilidad. Tendrás que tener paciencia.

Incluso Peter se ha puesto en contacto con el casino y me alegraría mucho si eso agilizara las cosas. Pero creo que recuperarás tu dinero, aunque no dure lo más mínimo.

Ojalá fuese de otra manera.😕

Have you received everything? I have 9000 more, well now 9500

Thanks, I'll send this to incidents as well

Hello, I haven't been able to withdraw more money yet, because I'm on vacation and where I'm staying, I can't visit the site, but I'll let you know in January if I'll receive the withdrawals or not

Üdvözletem még nem sikerült több pénzt kivonni mivel nyaralok es ahol tartózkodom nem tudok fellepni az oldalra de januárban értesítelek ha kapom majd a kivonasokat vagy sem

Ann, okay, thanks, you'll tell us.

Vi que deberías recibir dos de los tres retiros en un futuro cercano. Así que espero que sea pronto y esto inicie un proceso de retiro más positivo y rápido. 😉

Do you know the last one they did to me? I was at VIP level 1 at 75, getting close to 2, but stuck for weeks despite playing. Well, I haven't logged in for 3 days and they've dropped me to level 1 without 75. The explanation they give is that a machine does it. Sorry? It didn't go up, but it went down really fast. I have 8000 to withdraw and 1500 in withdrawal. It's known that they don't want me to withdraw it quickly. Really, this Casino is amazing. When I withdraw the money, I'll never do it again.

Por supuesto, usted, como jugador, puede decidir cuándo retirar el dinero, cómo será el resto, si jugará aquí o no. Si ve más aspectos negativos, además de los retiros, en otros sitios, no lo culpo demasiado.

Sin embargo, sigo repitiéndolo, pero lo más importante ahora es conseguir todo el dinero.

Entonces probablemente abandonarás este casino si entiendo correctamente.

After making numerous deposits, my account was closed without warning. The explanation they gave me was due to an administrative decision. They did not let me spend any funds or bonuses and they did not refund anything.