hace 9 meses
Sólo me di cuenta de que no son imparciales, precisamente porque pedí ayuda y
mi caso no hay duda
Traducción automática:
hace 9 meses
The choice is yours, I'd say. 🙏
Tema general sobre Royspins Casino (página 4)
hace 9 meses
Dejaron vencer el plazo sin respuesta, que hermoso ejemplo de imparcialidad
Traducción automática:
2
hace 9 meses
Don't try to put "impartiality" in context with an overwhelmed Complaint Team.
We took the time to explain to you how busy they are - and treated you like a decent person. Yet you keep complaining and biting the hand that aims to help.
Go somewhere else, please, and take your stupid assumptions with you.
hace 9 meses
Me dijeron que hablara con RoySpins, quien no me respondió. ¿Es esto lo que significa resolver quejas?
Traducción automática:
2
hace 9 meses
I bet you understand poorly:
"Thank you very much for your patience. Based on our discussion outcome, it seems that the casino team will contact you soon with more details. Hopefully, we can find a relevant solution for both parties. Please let me know when they do so."
🙏
This is not live chat complaint support, so please - stick with the complaint.
hace 9 meses
Me gustaría entender cómo un Casino que usted ya conoce no es serio y ni siquiera resuelve mi queja sigue en su cima.
¡¡¡RoySpins todavía no me responde!!!
Traducción automática:
2
hace 9 meses
I absolutely don't understand your reaction to this casino. First of all, your complaint is still open and the casino always provides what is required of it when prompted. After the complaint is resolved, we can talk about the fact that it did not resolve it.
Secondly, here you will find how we review casinos and find out why it is so high.
For now, you need to be patient and wait because Jozef is investigating everything necessary.
Thank you
hace 9 meses
Este Casino, además de quitarme miles de euros, sólo reclamó 6000€.
Nos permiten crear sucesivas cuentas con un mismo documento de identificación, después de que solicitemos la autoexclusión.
luego no responden, dejan depositar dinero, bloquean cuentas, se quedan con el dinero.
Son manipuladores y presentan propuestas de resolución ridículas y no responden.
superficial, ¿por qué Casino Guru te mantiene en la cima sabiendo esto?
¿Alguien quiere dar su opinión?
Traducción automática:
2
hace 9 meses
¿Alguien ha solicitado alguna vez la autoexclusión en esta página?
¡Pregunté y me dejaron seguir creando cuentas, depositando y gastando!
¡Casino Guru mantiene este casino en la cima a pesar de esto!
Traducción automática:
hace 9 meses
I've already replied to you twice, so I don't think it's necessary to create several threads about the same casino and the same thing. I'd be grateful if you do.
hace 9 meses
¿Van a dejar que mi denuncia vuelva a caducar????
Traducción automática:
hace 9 meses
As far as I can see - no. I'm truly glad you made it to the end.
"We reached an agreement. RoySpins gave me 1000 euros and we closed the topic. You can close the complaint."
hace 9 meses
Gracias a mí que me comuniqué directamente con RoySpins, no gracias a ti.
Traducción automática:
hace 9 meses
Hm, I'm sure you had a hand in it too, but I don't think our team was without merit. I have a feeling you're pretty ungrateful, even though the effort costs nothing but time and people are trying to help you.
But anyway, I'm glad you managed to sort everything out.
hace 9 meses
No hiciste nada.
Tuve suerte de que RoySpins hablara en serio, de lo contrario no pasaría nada.
Traducción automática:
hace 9 meses
Surely the fact that our team tried to get in touch with the casino on every occasion played no role in that.
Do you think they would be so cooperative in the end without the complaint? In my books, a reasonable person would understand the message.
What is left to be said? If you prefer another site to handle your future complaints, and I hope you won't need that again, feel free to do so. 🙏
hace 9 meses
Radka, con todo respeto, ¡pero realmente no entiendes nada de esto!
Fui yo quien habló con RoySpins, Casino Guru no hizo NADA
Traducción automática:
hace 9 meses
Let's leave it at that, because I see that you see it as all your own credit. May you prosper in the future.
hace 8 meses
This casino is the biggest mess I've played in in 9 years. Additionally, access to game history is blocked. I advise you to steer clear of these puke.
hace 8 meses
Hey, do you have this opinion only because of this fact that you can't get into the game history or is there some other reason ? Did you try to ask support why it is not possible to display it ? Maybe they could help you.
