hace 3 semanas
Se puede abrir una queja para saber el motivo del cierre?
Tema general sobre Spinanga Casino (página 35)
hace 3 semanas
Do I understand correctly that you have multiple accounts in some casinos? What specifically would you like to report and what would you like to complain about? If you have multiple accounts at a casino and the casino closed one of them based on what you describe, I would always check with the casino first to see how it is possible that you managed to open another one and that you have another one.
If this is not the case and you only have one account everywhere and the casino did not take any money from you, they just closed your account, I don't see the problem with that either and you wouldn't go anywhere with that complaint.
hace 3 semanas
Mi cuenta en Vegasino, Betspino. Revolutiocasino, ZeusWin, Spinrollz, Wildsino, han sido cerradas, y son del mismo propietario y tengo que mencionar que tampoco las he usado.
Pero en otros casino como Rabona, Betriot, librabet, Amunra, que tambien son del mismo dueño y que no las he usado, siguen estando activas.
Por eso es mi curiosidad de saber cual es el motivo de haberlas cerrado, no se si se trata de un error en el sistema, luego de la actualizacion de Privacidad de todo estos casinos.
hace 3 semanas
It might be a good idea to ask them and write them an email. Maybe if you had no activity there, the casino decided to close your account. As I mentioned before, if you don't have any money there, they can close it without giving you a reason. The fact that you don't have accounts closed in other casinos doesn't really play any role.
So maybe I would try what I wrote and send an email to the casinos where your account was closed for a reason and see what they tell you.
Anyway, are you just interested or would you like to play in those casinos?
hace 1 semana
¡Buenas noches!
He realizado 3 retiros en 6-7-8 días (un retiro por día) y todavía no se ha completado ningún retiro, ¡y no se han solicitado documentos! Los primeros retiros están listos. ¿Alguien ha tenido problemas con esta empresa en particular?
Traducción automática:
hace 1 semana
Hi, I've moved your post under the casino where you can read similar experiences of players. It often happens that this is a problem but the casino eventually pays the players, it just takes longer than usual. Sometimes it takes up to 2 weeks, so it is possible that this is the case for you as well. Until you have asked for any documents verification will not be necessary but you will have to pay.
If nothing has changed and the casino hasn't paid you, share it and we'll try to help.
Do you think you can handle it?
hace 1 semana
Thank you Jaro, nothing has changed from yesterday, so I will wait these two weeks and I will wait for any further assistance from casino’s side!
hace 1 semana
2 weeks are counted from the time you requested a withdrawal, so if you requested it about a week ago, you won't have to wait another two weeks, just so you know. I noticed that nothing has changed, which is a shame, but I believe that you will eventually get your money. Sometimes the casino takes longer, but eventually they pay out players. So now you will have to be patient and we will see what will happen next. 🙂
hace 3 días
Hello again! 17 days have passed from my first withdrawal and I still haven’t received my money! This is incredible! Is anyone from the casino in here??
hace 2 días
You would have to check the other pages to see if the casino has responded to any players here or not. Anyway, I see that you have already filed a complaint and I firmly believe that you will be able to resolve the matter.
The casino hasn't said anything to you about this situation since the last time we corresponded?
hace 2 días
Only that indeed my withdraws are delayed and they will forward my issue. General things, not a specific answer.
I know that this casino often takes around 2 weeks to pay out a player but often if he hasn't broken anything they will pay him out.
Obviously there is not much we can do about such responses and although I hate to say it, we will have to continue to be patient. Kristina will try to help you and I hope it won't take long and we will contact the casino if you still don't have the money.
I wish that wasn't necessary and you would have come forward to say that you have already received it. 😥
hace 9 meses
¡Actualización importante! ¡Hoy mi cuenta fue verificada y recibí los fondos del primer retiro que solicité! ¡Todavía estoy esperando dos retiros que solicité el 8 y 9 de febrero! Espero que todo vaya bien ahora que se ha empezado 🙂
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hace 6 horas
¿Cuantos días tardó el dinero en acreditarse en su cuenta?
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hace 5 horas
Soy un jugador de Grecia, he solicitado un retiro de 1500 euros con 3 métodos diferentes desde el 16/11 y todavía no se han acreditado en mi cuenta y cuando hablo con un representante del chat en vivo me dicen que hay un retraso y que mi solicitud aún está bajo consideración, ¿puede alguien a cargo decirme qué pasa? (spinanga casino)
Editado por el autor hace 6 horas
Traducción automática:
hace 5 horas
Hi, I think you'll have to be patient with your withdrawals and wait for the casino to approve them. Wasn't it necessary for you to verify and send the casino the documents? Why did you enter three withdrawals using a different payment method? Usually it is recommended to do it with the one you deposited with, so I wonder if the casino will reject your withdrawal or not.
Lastly, I wanted to add that we give casinos 14 days to sort out everything they need and if they don't send you the money, you can contact us and we'll recommend the next step.
Do you think you can handle it? 🙂
hace 5 horas
Elegí a través de IBAN mi primer retiro y los otros 2 a través de transferencia. No, no hemos solicitado verificación de cuenta.
Traducción automática:
hace 5 horas
Usted en su sitio dice hasta 3 días, ahora me dice 14, mientras que dice que sus pagos, a diferencia de otras empresas, son los más rápidos.
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hace 4 horas
But we didn't tell you on the website that it would take 3 days because we are not a casino. That's what they must have told you, but sometimes it happens that withdrawals does not handle only casino. If they have a third party provider that handles it, then it's possible that they have to do the whole withdrawal.
So just try to be patient, don't gamble with the money or cancel the withdrawal and I firmly believe that the money will reach you soon.
If not, we will be here to help you.
