ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 198)

hace 1 año de kirekin
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nathanphillips9
hace 1 mes

How long did jokabet take to respond to you from the date of your first email?

mrkrm
hace 1 mes

Their initial response was within a day if I remember rightly, however I had to wait about 2-3 weeks before they refunded me, I was relentless in chasing them and sending messages etc

jbias18
hace 1 mes

Yeah, I agree!

hace 1 mes

My complaint with Starling has also been declined. FOS is my last hope or I give up

hace 1 mes

I raised chargebacks to capital one and got a reply the transactions are not covered as fraud ! I specifically completed a chargeback form and sent it and never asked for them to be raised as fraud ! they are either daft or acting it not a massive claim £300 but jesus !

hace 1 mes

¿Alguien sabe los datos de contacto de estos distribuidores?

PNMM

LIBRO LYX

MAYO MAYO

KUNAVÁ

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Jcejejxjvujr
hace 1 mes

Did you have any luck with ZPGD?

paulmcewan05
hace 1 mes

yeah, they're idiots

hace 1 mes

Just in the past week since charging back Capital one / mybookie.ag. They have called me 2 times basically begging for the money (850$) back or they’re sending me to collections. I laughed so hard and hung up. He seems mad since he’s been emailing me the same shit 😂😂😂 thanks for the money back idiots

hace 1 mes

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

hace 1 mes

Has anyone got an email for mastercard, since my bank is doing nothing to sort this.

hace 1 mes

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

hace 1 mes

Thank you!

did u just write that they miscoding and u Never bought there something. Or that it was for Casino and they miscoding. Thank you

mrkrm
hace 1 mes

i messaged the uk mastercard twitter, they asked for some details and forwarded it to another team on their side, not heard back from them yet, been a couple weeks, same with the FOS

Jcejejxjvujr
hace 1 mes

So are you going to give it out?

LizzieCG
hace 1 mes

Still in dialogue with them so not at the moment but you are very abrupt for someone who’s asking for help

hace 1 mes

El hilo se ha encogido bastante, ¿hay alguna razón para esto?

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KatzeisBack
hace 1 mes

noticed the same thing, bit weird

hace 1 mes

has anyone on here actually got any refunds back from that actual merchant? not chargebacks

nathanphillips9
hace 1 mes

Only Jokabet, only found one merchant details and that was Talio constructions no response.

jbias18
hace 1 mes

i’m feeling a bit dejected with it all, i can’t get anything from my bank, i don’t know where else to go without the process taking months

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