Recibí $50. ficha gratis, jugué durante mucho tiempo y estaba ganando. Lo jugué arriba y abajo y tomé un descanso para comer algo.
, estaba en aproximadamente $ 650 usd, creo. Volví a entrar y mi cuenta estaba en $99. usd, me puse en contacto con el soporte y me dijeron que mi apuesta se había cumplido y su sistema deduce automáticamente el dinero cuando se cumple. Continué jugando y volví a aumentar hasta $ 1894.59, así que decidí que era hora de retirar dinero, fui a la página de retiro y cobré $ 1800 usd sin ningún problema, incluso dedujeron $ 30 de mi resto por un cargo de servicio por procesamiento. Cuatro días después, volví a ver si ya se había procesado y en la página de retiro decía que había sido rechazado porque mi cantidad de $ 1765.41 USD no era igual a su retiro base de $ 0.00 USD. En este momento, todavía tenía un saldo actual de $ 64.59 y, por extraño que parezca, los 2 sumados equivalen a mi retiro con la tarifa por un total de $ 1830.usd. Me puse en contacto con el soporte nuevamente y me dieron un montón de tonterías, les presenté mis hechos concretos y finalmente me dijeron que si tenía una disputa para ocuparme de las finanzas y cerraron porque era el fin de semana y me echaron rápidamente. de la charla Hoy recibí un correo electrónico diciendo mis $100. se aprobó el retiro de usd y les gustaría proceder lo antes posible, pero tuve que hacer mi KYC, lo cual sabía que tenía que hacer. Le envié un correo electrónico diciendo que debe haber habido un error ya que mi retiro fue de $ 1800. usd y esperaría la respuesta de ellos. Revisé mi cuenta y descubrí que habían cambiado los números a retiro de $100 y saldo actual de $64,59, eliminaron su tarifa de procesamiento de $30 de $30, dejándome con un saldo disponible de $35,41. Esperé el día para obtener una respuesta de entonces y no recibí nada. No quería esperar demasiado para contactar a su equipo.
I received a $50. free chip, i played for a long time and was winning. I played it up and down and took a break for something to eat
, i was at aprox- $650 usd i think. I went back in and my account was at $99. usd, i contacted support and was told my playthrough had been met and their system automaticly deducts the money when it is met. I contuned playing and built it back up to $1894.59 so i decided it was cashout time, went to withdrawl page and cashed out $1800 usd with no problem they even deducted $30 off my remainder for a servic charge for processing. Four days later i went back to see if it had been processed yet and on the withdrawl page it said it had been rejected because my amount of $1765.41 usd did not equal their base withdrawl of $0.00 usd ??? At this time i still had a current balance of $64.59 as well, and odd enough the 2 added together equal my withdrawl with the fee for a total of $1830.usd. Contacted support again and was given the run around with a bunch of bullshit, i presented my hard facts to them and was finally told if i had a dispute to take iy up with finance and they were closed as it was the weekend and promptly kicked out of the chat. Today i received an email saying my $100. usd withdrawl was approved and they would like to proceed as soon as possible but i had to do my KYC which i new i had to do. I emailed back saying there must have been a mistake as my withdrawl was $1800. usd and i would wait for the reply from them. I checked my account and found they had changed the numbers to $100 withdrawl and $64.59 current balance, they removed their $30 processing fee of $30 leaving me with an available balance of $35.41. I have waited the day to get a responce from then and received nothing. I didnt want to wait too long to contact your team.
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