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Casino Guru

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hace 1 mesOriginalTraducción
Giving a negative because of support. My first deposit failed from casino side crypto payment system. I wrote chat support 2 times and both operators told they informed KYC department. 2 days later no messages from them, I wrote an e-mail and sent screenshots directly to KYC and 4 days later still no reply from them. I received the funds back from Skrill, but zero help from casino side. Casino in general is same as other casinos from Altacore N.V.
Leer másLeer menos
  • Good selection of slots providers;
  • Decent deposit methods;
  • Decent promotions.
  • Worst chat support;
  • Some deposit methods don't work or fail;
  • Bonus restricts many games;
  • No reply from support via e-mail;
  • RTP differs when playing with bonus funds;
  • Withdrawals take up more than 48h.
Gamblezen Casino
hace 1 mes
Hi, artuurio

We’re sorry for the delay in resolving your issue. While we're glad you got your funds back, this isn’t the experience we aim to provide. We’ll review what happened with our support team to improve response times.

Best regards,
Gamblezen Casino
hace 4 mesesOriginalTraducción
After the hassle with passing full KYC documentation for a couple days, i'm now pleased with the casino in general.
The things that stand out the most for me are the automated KYC in profile, a state of the art AI verification process that took only 5 minutes ( every casino needs to implement this ). Coin and token system makes playing in this casino even more exciting. I play without bonuses and its chill so far. Withdrawals come in wallet in 12-24 hours, it varies.

Just a few thing i did not like.
Bonuses here are a no-go from me, because with an active bonus i can't play my favorite games, only those the casino allows.
And the only real problem was later after requesting a first withdrawal. I received an e-mail from financial department + KYC department to send bank statements of deposit. I sent those auto generated from the bank e-wallets. I receive a response only on monday (sent in friday) that i need to send screenshots instead of bank statements that seemed weird, first time a casino asks this + it's problematic because many e-wallets security don't allow taking in-app screenshots, i had a hard time dealing with this. What is the point of the KYC verification in profile that i need to send a bunch of documents later to prove not just that the bank account is on my name but also my address. It's already been 4 days process and no funds in sight.
If it was not for this, i would easy give the casino 5/5 rating.
Leer másLeer menos
  • In profile automated KYC;
  • Huge options of slots providers;
  • Regular tournaments, daily wheel and many other goodies;
  • Unique website interface;
  • Huge selection of deposit and withdrawal methods.
  • Second KYC via e-mail;
  • Emails sent in german without any reason;
  • Active bonuses have limited slots options to play.
hace 4 mesesOriginalTraducción
From all the Casino Rewards casinos i play mostly at Yukon, because of Rewards Riches.

What i like:
* Microgaming, which i love and that's why i play here, don't need or care about other operators, because Microgaming is only at CR and they are good;
* VIP and bonuses/promotions, lottery tickets with great prizes, there are many and regularly, just need to check and ask;
* Massive jackpots u will not see elsewhere, they are here and anyone can be lucky.

What i don't like:
* After playing for some time in one session they'r websites ALWAYS glitches out and has an infinite loading loop, i tried different browsers and mobile, it's the same, only solution is to clear cookies, then ur fav saved games also disappear;
* High wager amount, 200x ( or less,depending on the bonus) is pretty high if comparing other websites, it's a hit or miss, if ur lucky can wager it, but the good thing about the wager here is that as the play-through requirements are met, funds are automatically transferred from your bonus balance to your cash balance in increments of $10;
* Zero responsible gambling options. They just don't want you to quit or "cool-off" even closing and opening account takes minutes with the bot, what's the point. Even simple things like reversing a withdrawals that takes days to complete is possible, and they know this works.
I'm still a returning customer here at CR, hope they fix the issues in time, because there is potential.
Leer másLeer menos
  • Microgaming
  • Big jackpots
  • VIP and promotions
  • High wager requirements
  • Occasional website glitch/loop
  • No responsible gambling options
Yukon Gold Casino
hace 4 meses
Hi player. Every one of the CR casinos offers responsible gambling options on our website under the responsible gambling link as well as through the live chat, as is required for our licenses. If you specifically request this through live chat, they must follow procedure. You have not left your casino account number so there is no way for me to look at your chats to see what you are requesting. As for the rest of your con list, I will forward this feedback on, however without knowing the specs of your devices it may be impossible to replicate.
hace 4 mesesOriginalTraducción
There is good and there is bad.

There is a good selection of slots and one of the largest jackpots i have seen. But why i return here is not because of the slots, but loyalty system. They ever so often give good bonuses and have VIP jackpots and similar things going on. Sometimes the wager is absurd, can be 200x or 30x depends on bonus T&C.
Recently im not happy how they updated the loyalty system and i can see a pattern of same amount of wins on slots that i can't unsee. Regular bonus wins are 20-30x times bet, i have recorded it so many times i lost count of it, not so often u get 100x bet win and super rare is 250-300x times bet win. Jackpots are another thing, which i have never won over these past years here, so i can't say anything about it, how often it happens, but for sure it's more likely you will win it making bets over 1 eur/usd. Also, if u deposit with a bonus, u win more often the medium win amount (around 100x) more often than without a bonus. Maybe they give a percentage back of ur made deposits/bets of the end of the year as i have had in the past, but it depends. Wanna note also that i have redeemed VIP points in value of over 1000 eur over these past years, about 20 eur a month more or less, and only once happen to wager it, because VIP pints are a good thing, but crazy 200x wager.
It's just my experience and have recorded it after every deposit over the past couple years playing here.
Leer másLeer menos
  • Rapid slot loading time;
  • Loyalty system;
  • Jackpots;
  • Bonuses;
  • Rewards Riches prizes.
  • Small selection of deposit methods;
  • No mobile app;
  • Occasional website/slots glitch;
  • 2 days withdraw time.
  • 200x wager for VIP points
  • No responsible gambling options;
Grand Mondial Casino
hace 4 meses
Hi player. You're able to view your play history within your account under playcheck. You can also ask the chat agent for your RTP anytime.

Our casinos employ an independently reviewed random number generator and the results are published by independent auditors here for Grand Mondial Casino: https://secure.ecogra.org/certification/01881c94-7e43-41fd-8fb7-1baca58e083e or by clicking the ecogra logo at the bottom of the homepage on any of the casino websites.
hace 11 mesesOriginalTraducción
Returned to play here after many years and the casino has made some positive improvements. Was most amazed with the withdraw timing, took like 1-2 min most of the time for funds to transfer.

It has the most easy responsible gambling design i have seen, i can follow all my limits, lose/win ratio etc. with ease.

Some games won't load or error out, but that's about 1 out of 20 games. Some slots providers only have few slots.
Leer másLeer menos
  • Neat responsible gambling options;
  • Good chat support;
  • Weekly 10% cashback;
  • Appealing and user-friendly website design;
  • Instant withdraw time.
  • Not much bonuses;
  • Occasional game error/crash.
  • Few providers;
  • No loyalty system.
hace 11 mesesOriginalTraducción
A decent casino. Took the no-deposit bonus spins and was nice to wager them playing the casino games. At the time i was playing and trying many different slots it was lagging very much, and many games just error out after spinning for 1 minute non-stop. It's been long time since i last play in such slow online casino. Also, only works on mobile, on desktop it was not loading any slot game, just blank screen when selecting a slot game.
Leer másLeer menos
  • Decent selection of slots providers;
  • Decent deposit methods;
  • Unique website design.
  • Lag and errors in games;
  • Slot not loading on desktop PC;
  • No responsible gambling options in profile;
hace 1 añoOriginalTraducción
Was skeptic about this site, but tried it anyway.
Verification process is state of the art style with biometrics and AI, took only couple of minutes.
Withdraw took about 3 days ( it was holiday time ), thats super long given that it's licensed in my country and the funds usually come in minutes no matter what time and day u withdraw.
Selection of games is poor, even the regular EGT/Amusnet and Greentube/Novomatic are missing, that u usually find in a casino licensed in my country.
Leer másLeer menos
  • Top notch verification process.
  • Slow withdraw time;
  • Not much deposit methods;
  • Only 7 slots providers.
hace 1 añoOriginalTraducción
Tried the no-deposit bonus and can say that its an overall good casino.
Did not make deposit here, because was no option for the one i usually choose.
  • Good selection of slots providers
  • Responsive and fast website/games
  • Advanced responsible gambling options
  • No Neteller, Skrill or Rapid Transfer deposit methods
hace 1 añoOriginalTraducción
A decent casino. Tried the no-deposit and worked fast and easy.
Can't say anything about depositing and real money winning, because casino did not have Rapid Transfer deposit method i use, but everything else works great here.
  • Good selection of games
  • Bonuses
  • Game loading time
  • Website design and responsiveness
  • Advanced slots filter
  • Not much deposit methods
  • No responsible gambling options
Blazzio Casino
hace 1 año
Dear friend,

We're delighted to hear you had a positive experience at Blazzio, with a smooth game session indicating user-friendly functionality.

We apologize that currently we cannot offer the Rapid Transfer deposit method that you typically use, however, rest assured, we're considering expanding our list of supported deposit methods, as well as responsible gaming tools soon.

It's truly heartening to hear that everything else at our casino is meeting your expectations and providing a favorable gaming experience. We look forward to ensuring that your future interactions with us remain equally delightful, and in the interim, we encourage you to explore our alternative payment methods as we diligently work towards adding your preferred option.

Best regards,
Emma
Blazzio Casino Manager
hace 1 añoOriginalTraducción
Tried it because of the decent rating and was an OK experience, nothing special about this site.
Will not return here, because nothing interesting that would make me wanna stay and play in this casino.
  • fast and decent deposit selection;
  • interesting design;
  • fast loading.
  • game selection could be better;
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