This site is a TOTAL SCAM! Do NOT deposit any amount of money in the belief that you must ACTIVATE your account to withdraw your money/Winnings. Even their customer service will advise you that a minimum deposit of $58 allows you to withdraw 100% of your account balance. It is all one big scam.
Here's my exact experience. I had won a total of $1000.13. Upon reaching the $1000 account balance, a message appeared on my screen informing me that...as a regular player...I must withdrawal money from my account to continue playing. I contacted their customer service via their on line chat, and a person named Loretta told me that all I needed to do was activate my account with the $58 deposit. Afterwards I could withdraw my entire balance of $1000.13. Loretta specifically stated my account balance in the chat conversation. So...I used the PayPal option to make the deposit.
Following my deposit, I went to the cashier to make my withdrawal and was not very pleased to see a new play through amount of $3000 needed to make a withdrawal. They also offered to reduce the play through amount if I referred 10 People. I decided to play through verses make any referrals because Loretta from customer service appeared to have LIED about the withdrawal requirement.
I successfully completed the $3000 play through and had amassed several thousands of dollars. I then read all of their FAQ answers and also found information about the time frame associated with a withdrawal request...being 24 to 72 hours. So, I requested a withdrawal of the majority of my account balance using the same PayPal Account I used for my Account Activation Deposit. Three days later, NO MONEY TRANSFERED! Their customer service would not respond to any of my inquiries made via email or chat.
As a result, I sent a demand for refund email to this place via the PayPal platform. No reply was recieved. I additionally noticed that the individual's name associated with my payment/deposit was different from the name contained within the email address. I then filed a complaint with PayPal and waited for a decision to be made regarding my refund. Keep in mind that no physical item was purchased...the deposit was for a service. That service being the Activation of my account...which did not occur because I could not make a withdrawal.
Here's where this SCAM gets even more elaborate. Ace of Casino then submitted a UPS Tracking number to PayPal that was after the date of my deposit and prior to the date of my PayPal claim that contained my zip code. PayPal's system only references the date of delivery and zip code associated with the tracking number.
So, I had to contact UPS to aquire the information associated with the tracking number (i.e. Sender, Receiver Name and Address etc.) and relay all of that information to PayPal to prove that the tracking number was bogus. Plus, reiterate the fact that I did not purchase a physical product from Amazon...who was the tracking number's Sender.
From a standpoint of legality, this SCAM violates portions of the Patriot Act as well as Reco Laws. It uses the platforms of three major companies (i.e. PayPal, UPS and Amazon) in their proliferation of the SCAM.
ONE ADDITIONAL POINT before I'm done. As of now, my IP Address is blocked in their system. This occurred shortly after I filed the claim for a refund via PayPal. But prior to being block from accessing Ace of Casino's site, I managed to accumulate an account balance of more than $3,400,000.00.
If anyone can assist me in recovering my Three Million Four Hundred Thousand (plus) Dollars from Ace of Casino dot Com, I would be more than happy to pay a ONE MILLION DOLLAR REWARD UPON MY RECEIPT OF THE ALMOST THREE AND A HALF MILLION DOLLARS OWED TO ME!!!
Here's my exact experience. I had won a total of $1000.13. Upon reaching the $1000 account balance, a message appeared on my screen informing me that...as a regular player...I must withdrawal money from my account to continue playing. I contacted their customer service via their on line chat, and a person named Loretta told me that all I needed to do was activate my account with the $58 deposit. Afterwards I could withdraw my entire balance of $1000.13. Loretta specifically stated my account balance in the chat conversation. So...I used the PayPal option to make the deposit.
Following my deposit, I went to the cashier to make my withdrawal and was not very pleased to see a new play through amount of $3000 needed to make a withdrawal. They also offered to reduce the play through amount if I referred 10 People. I decided to play through verses make any referrals because Loretta from customer service appeared to have LIED about the withdrawal requirement.
I successfully completed the $3000 play through and had amassed several thousands of dollars. I then read all of their FAQ answers and also found information about the time frame associated with a withdrawal request...being 24 to 72 hours. So, I requested a withdrawal of the majority of my account balance using the same PayPal Account I used for my Account Activation Deposit. Three days later, NO MONEY TRANSFERED! Their customer service would not respond to any of my inquiries made via email or chat.
As a result, I sent a demand for refund email to this place via the PayPal platform. No reply was recieved. I additionally noticed that the individual's name associated with my payment/deposit was different from the name contained within the email address. I then filed a complaint with PayPal and waited for a decision to be made regarding my refund. Keep in mind that no physical item was purchased...the deposit was for a service. That service being the Activation of my account...which did not occur because I could not make a withdrawal.
Here's where this SCAM gets even more elaborate. Ace of Casino then submitted a UPS Tracking number to PayPal that was after the date of my deposit and prior to the date of my PayPal claim that contained my zip code. PayPal's system only references the date of delivery and zip code associated with the tracking number.
So, I had to contact UPS to aquire the information associated with the tracking number (i.e. Sender, Receiver Name and Address etc.) and relay all of that information to PayPal to prove that the tracking number was bogus. Plus, reiterate the fact that I did not purchase a physical product from Amazon...who was the tracking number's Sender.
From a standpoint of legality, this SCAM violates portions of the Patriot Act as well as Reco Laws. It uses the platforms of three major companies (i.e. PayPal, UPS and Amazon) in their proliferation of the SCAM.
ONE ADDITIONAL POINT before I'm done. As of now, my IP Address is blocked in their system. This occurred shortly after I filed the claim for a refund via PayPal. But prior to being block from accessing Ace of Casino's site, I managed to accumulate an account balance of more than $3,400,000.00.
If anyone can assist me in recovering my Three Million Four Hundred Thousand (plus) Dollars from Ace of Casino dot Com, I would be more than happy to pay a ONE MILLION DOLLAR REWARD UPON MY RECEIPT OF THE ALMOST THREE AND A HALF MILLION DOLLARS OWED TO ME!!!
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