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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear temnykolha,We conducted a thorough review of Coinplay UA casino, we disc... hace 4 días
Thanks for your patience, MiguelPt.I've been assured by the casino representa... hace 4 días
Dear Panda, thanks for the information regarding the case.Dear abufuzail,I'll... hace 4 días
Dear Gilveano87,According to the response I received from the casino represen... hace 4 días
Dear thomasbrittania79,Thank you very much for submitting your complaint. I’m... hace 4 días
Dear jinguangzhengyang,We are extending the timer by 7 days. Please, be aware... hace 4 días
Dear nix1,Thank you very much for submitting your complaint. I’m sorry to hea... hace 4 días
Dear Nadmeins85,Thank you very much for submitting your complaint. I’m sorry ... hace 4 días
Dear Cihan61,Thank you very much for submitting your complaint. I’m sorry to ... hace 4 días
Dear pkalos77,Thank you very much for submitting your complaint. I’m sorry to... hace 4 días
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