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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Hello all,Even if we’ve assumed that the issue has been resolved, without con... hace 2 años
I am glad to hear that your withdrawal was successful, leon! As the complaint... hace 2 años
I’m very sorry Mariano we couldn’t help you to resolve this case, but please ... hace 2 años
Thank you for letting us know, rafaelradlein. As the complaint has been succe... hace 2 años
I am glad to hear that, Mak1nho! As the complaint has been successfully resol... hace 2 años
I am glad to hear that, remmeleigor! As the complaint has been successfully r... hace 2 años
Great news Tophat! As the complaint has been successfully resolved, we will n... hace 2 años
Dear kajeen85, I apologize, but since we haven’t received any response from t... hace 2 años
Dear Pivi69,I apologize, but since we haven’t received any response from the ... hace 2 años
I am glad to hear that, Alexander! Thank you for letting us know. As the comp... hace 2 años
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