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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

Español
Dear svedbergm,I'm glad to hear that your issue has been resolved successfull... hace 10 meses
Dear hemstad89,I'm glad to hear that your issue has been resolved successfull... hace 10 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 meses
Thank you very much, penkoyankov, for providing all the necessary information... hace 10 meses
We’ve rejected this complaint as per the player’s explicit request. We are so... hace 10 meses
Thank you very much, andandjonnyx, for providing all the necessary informatio... hace 10 meses
It appears that this issue may have been resolved, but without confirmation f... hace 10 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 meses
Unfortunately, the player has not responded to our messages and questions. Co... hace 10 meses
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