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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Dear MarkMarkMarkMark,I'm glad to hear that your issue has been resolved succ... hace 11 meses
Thank you very much, chevornecronje1, for providing all the necessary informa... hace 11 meses
Dear Dzili, dear Gama Casino representative,I'm glad to hear that your issue ... hace 11 meses
Thank you very much, nieveseslo, for providing all the necessary information.... hace 11 meses
Thank you very much, tylerdavies202264, for your cooperation. I will now tran... hace 11 meses
As you do not need any more assistance, I would like to inform you that I am ... hace 11 meses
I'm sorry but as I have mentioned before, the maximum bet is a standard in th... hace 11 meses
I understand your feelings of disappointment. However, please note that it is... hace 11 meses
Thank you for sending me the screenshots. Unfortunately, I must inform you th... hace 11 meses
I understand your frustration. However, the winnings you are talking about ar... hace 11 meses
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