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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respuestas a quejas de Veronika Lash

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Unfortunately, the player has not responded to our messages and questions. Co... hace 1 mes
Unfortunately, the player has not responded to our messages and questions. Co... hace 1 mes
Dear Karina1,We're glad to hear that your issue has been resolved. We'll go a... hace 1 mes
Thank you very much, Tiny_Litten, for providing all the necessary information... hace 1 mes
Dear Ice Casino representative,Thank you for getting in touch and providing a... hace 1 mes
Dear Dukhu,Thank you for your email. I’ve reviewed the photograph you sent me... hace 1 mes
Thank you for your response. I understand your request to have all your perso... hace 1 mes
Thank you for your response. I understand your request to have all your perso... hace 1 mes
Dear Marcy.1,I completely understand your decision not to return to this casi... hace 1 mes
Thank you very much for sharing your experience with us. I understand how fru... hace 1 mes
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