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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Dear 1uvukindkreations,We are extending the timer by 7 days. Please, be aware... hace 11 horas
Dear abhishek_hex,We are extending the timer by 7 days. Please, be aware that... hace 12 horas
Dear drainedgod,We are extending the timer by 7 days. Please, be aware that i... hace 13 horas
Dear Ownerlml,Was your payout from 18/12/2024 processed already?From what I g... hace 13 horas
Dear venlaisosaari,Could you please share with me your communication with cas... hace 13 horas
Dear rdns67,In case the wrong currency is used in a crypto transaction, we mi... hace 13 horas
Thank you very much, krystchil, for providing the necessary information. I wi... hace 14 horas
Dear davbezmenov81,We're glad to hear that your issue has been resolved. We'l... hace 14 horas
Dear jamelbenaichaoui,We're glad to hear that your issue has been resolved. W... hace 14 horas
Thank you very much, vaklinchudov, for providing the necessary information. I... hace 14 horas
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