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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Dear andrea39zandrea,We're glad to hear that your issue has been resolved. We... hace 1 semana
We respect your decision to not proceed.Without evidence, the complaint will ... hace 1 semana
Dear Nico12399,We are extending the timer by 7 days. Please, be aware that in... hace 1 semana
We’ve rejected this complaint as per the player’s explicit request. We are so... hace 1 semana
Thank you very much, skeberhart1023, for providing the necessary information.... hace 1 semana
Thank you very much, peina2noe, for providing the necessary information. I wi... hace 1 semana
Thank you very much, wilder2022, for providing the necessary information. I w... hace 1 semana
Thank you very much, bemarshall, for providing the necessary information. I w... hace 1 semana
Dear yibbl88,We are extending the timer by 7 days. Please, be aware that in c... hace 1 semana
Thank you very much, crusader102, for providing the necessary information. I ... hace 1 semana
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