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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Thank you very much, 619619111, for providing the necessary information. I wi... hace 1 año
Thanks to both parties for their reply.We appreciate the gesture of goodwill ... hace 1 año
I am sorry chhaganbhaip27, once again, but we won't investigate the reasons w... hace 1 año
I apologize for the late reply.Unfortunately, the game history is the decisiv... hace 1 año
Thank you very much, thertz961, for providing the necessary information. I wi... hace 1 año
Thanks Marco1111 for your message.We’ll reject this complaint as per the play... hace 1 año
Thank you very much, pepinio777, for providing the necessary information. I w... hace 1 año
I am sorry to hear the authority is not replying to your requests either.We d... hace 1 año
Thank you very much, mikechinta, for providing the necessary information. I w... hace 1 año
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