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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

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Dear Jello333,I'm glad to hear that your issue has been resolved successfully... hace 1 año
Thanks to Slottica Casino for their reply.Dear Marcosmartins,I'm glad to hear... hace 1 año
Thank you very much, thertz961, for providing the necessary information. I wi... hace 1 año
I understand, Amzz777. However, please try to understand that without support... hace 1 año
Thank you very much, Taniushkadv, for providing the necessary information. I ... hace 1 año
I fully understand your frustration. It's obvious these issues can happen fro... hace 1 año
Dear Jonas23111,Unfortunately, I would like to inform you that since this cas... hace 1 año
Thank you for the reply, however as I explained, there is nothing we can do t... hace 1 año
Thank you very much, ananaz1992, for providing the necessary information. I w... hace 1 año
Thank you very much, lewisere, for providing the necessary information. I wil... hace 1 año
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